SWFC Ticket Office

@Wiggy05 @swfc Hi John all refund details will be on our website as soon as everything has been confirmed

@swfcTICKETS @swfc Can you provide any kind of update on Bristol City away ticket refunds please?

@nottsowls Hi all TPPs will be updated at a later stage

@swfcTICKETS Is the a way to see loyalty points on the new system? Am worried this information has disappeared

@willzowl Hi Scott please email: resetpassword@swfc.co.uk with your Supporter ID and desired email address for that account and we can send an automated link.

@sarahwilcock82 Hi Sarah if you don't have any email addresses registered please email: resetpassword@swfc.co.uk with your Supporter ID and desired email address for that account and we can send an automated link.

@swfcTICKETS Yes done this, & can see my family/list (dad & daughter) will we still be able to mange those two accounts from mine. Both have no email address to enable to set up online accounts!

@superchris571 Please email: resetpassword@swfc.co.uk with your Supporter ID and desired email address for that account and we can send an automated link.

@swfcTICKETS Hiya The email address linked to my husband's ST is no longer accessible due to him retiring. Can you advise how he can log in to access his account

@jdn1867 Hi have you entered your Id No and clicked reset password

@BButtle Hi please email Megastore@swfc.co.uk for any retail queries

@swfcTICKETS hi, i bought an away shirt for my partner as a present. He tried it on this morning and it’s doesn’t fit. Are you open for me to come exchange it for a bigger size? Or is there another way to exchange it? Thanks 😊

@Deeowl Hi my apologies for the delay in getting back to you, we are currently closed following the government guidelines but as soon as we have any information regrading season tickets all details will be on our website and Twitter

@swfcTICKETS any news on the refunding of season tickets for the remainder of the season? Also next season?

@TGLM27 Hi Roger I've sent you a DM

@swfcTICKETS any retail contacts? Been double charged for a recent purchase?

@Nicolalee33 @wednesdayite @swfc Hi Nicola, the tickets will remain valid for the rearranged fixture once that is confirmed.

Has anyone had any info from #swfc regarding returning tickets/ refunds for Bristol game? Seems pointless making people return tickets when the game has been cancelled. Bit strange that there has been no news! @wednesdayite @swfcTICKETS @swfc

@whit3knight Hi Adrian no you cannot upgrade tickets at Brentford you will need to upgrade with us please give us a ring on 03700 201867 option 1

@swfcTICKETS hi I purchased a ticket for my son for Brentford, he now can’t make it so I intend to go in his place. It’s an U18 ticket, can I pay the difference on the day ? Please advise thanks in advance

@morts3108 Hi Ian 2pm today

@swfcTICKETS What's the latest I can return a Brentford ticket if needs be.......

@stephan33450738 @swfc swfc.co.uk/news/2020/febr…

@swfcTICKETS @swfc Swfc ticket my partner David is wondering how much they are for tonight

Ticket Information for this evening: Supporters can purchase tickets online until 6pm at bit.ly/swfctix The Ticket Office is open for sales and will remain open until just after kick off There are no sales from the turnstiles #swfc

@Jon_Cocker Can you DM?

@ploehmann @swfc Hi, you need to log in first

@superjeans @swfc Hi, you need to log in first. Once logged in you can purchase.

Ticket Collection Information: Supporters can collect their pre-paid tickets from the Ticket Office until 6.15pm. After this time North and Kop tickets can be collected from Gate 18 and South/Grandstand can be collected from the South Stand Ticket Office (open at 6.30pm) #swfc

@Jon_Cocker Hi Jon we don't have an email from you