Talha Chanda

@RazerSupport @talhachanda They always sends a generic reply. I believe the customer service is pathetic. They don’t value customers at all.

@RazerSupport This isn’t customer service, it’s a scam with a green logo. Expect me in consumer court and all over social media if you don’t act now. @Reddit @reddit_lies @AppleSupport @Apple

@RazerSupport Bought Razer earbuds, they won’t connect to iOS at all. Case 260501-001144 is open for 10 days and you’re sending one copy-paste reply daily like you’re doing me a favor. Fix this in 48h or I’m taking it to consumer court and posting everywhere.

@RazerSupport Very disappointed with @Razer support. I was asked to remove my original tweet and continue in DMs with the promise that my issue would be resolved, but after many days I’m still receiving delays and generic responses without any proper solution.

@talhachanda We have responded to your DM. We appreciate your cooperation.

@RazerSupport case id - 260501-001144 Hi Razer Support, I have already been communicating through email support for 7+ days regarding my Razer Audio app issue on iPhone.

@RazerSupport Does nobody at Razer have an iPhone to test their own app? Both earbuds work perfectly, but the iOS Razer Audio App keeps showing a false “Missing Earbud” error. Stop wasting my time with copy-paste replies and fix your buggy iOS app. @RazerSupport

@RazerSupport @RazerSupport 10 days since my case 260501-001144 was “escalated to Senior Support Team” and I’m still getting copy-paste replies. Earbuds connect to Android but not iOS - already sent proof. No bill because it was a gift. Fix this or I’m taking it public.

@RazerSupport I have Dm you @RazerSupport

@talhachanda Thank you for bringing this to our attention and we'd be glad to help you. Slide us a DM so we can further investigate and assist you with your concern.

@usmansidd93 @RazerSupport I would strongly recommend against buying, as their customer support is very poor. @RazerSupport

@talhachanda @RazerSupport This is really disappointing to see. I was genuinely looking forward to buying one myself, but after seeing the support experience and unresolved issues, I’ll unfortunately be changing my decision. @RazerSupport @talhachanda

@RazerSupport I0 days chasing @RazerSupport for an iOS connectivity issue while the product works perfectly on Android. Instead of fixing the software bug, I keep getting generic replies and repeated invoice requests. need real technical support or escalation.

@talhachanda Hi! We want to help you on this matter. Please DM us so we could properly advise you. Also, please remove your case number on your post for privacy reasons. Thanks!

@RazerSupport Hi Razer Support, I have already been in email contact for 7+ days regarding my Razer Audio app issue on iPhone. Apple Support confirmed it is a developer-side issue, but the problem is still unresolved. Case-Id (260501-001144)

@AppleSupport still waiting for a response regarding my issue, can you please check?

Please respond @AppleSupport — this issue has already affected my work. Waiting for a proper resolution.

Please respond @AppleSupport — this issue has already affected my work. Waiting for a proper resolution.

Extremely disappointed with @AppleSupport My iPhone’s Personal Hotspot has been greyed out for days — 3 agents in 3 days, no fix. John from Apple Support was rude, cut the call on my face, and closed my case without consent. Case ID: 102732621121

💥BREAKING: 40,000,000 $USDT HAS BEEN DEPOSITED INTO TRUMP'S WORLD LIBERTY FI WHAT WILL THEY BUY ?

Best feeling in the world! 🏆 #CWC23