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TalkTalk

@TalkTalk

Welcome to a bolder, braver TalkTalk – not just a fresh coat of paint, a new chapter to help make your experience even better. Here to Help; Mon-Sat 8-8pm

UK Katılım Şubat 2011
8.8K Takip Edilen60.2K Takipçiler
TalkTalk
TalkTalk@TalkTalk·
@Rob_Ranby As we need to protect our customers' personal information, please send us a direct message so we can assist you further. Lungie
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Rob Ranby
Rob Ranby@Rob_Ranby·
@TalkTalk We can have the conversation in public. Your company has had seven phone calls, two web chats, and a BT engineer, including all my time and effort. You can't forfill the contract and your foreign call centre insists I need to pay to leave the contract. It's a "yes" or "no" really
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Rob Ranby
Rob Ranby@Rob_Ranby·
@TalkTalk if you can't provide a service that you've promised can I cancel my contract with no fees?
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TalkTalk
TalkTalk@TalkTalk·
@Rob_Ranby I apologize about your mum, Rob. I completely understand where you're coming from, and I will do my best to assist you. If you could please send us a DM, I will be able to check the account. Lungie
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TalkTalk
TalkTalk@TalkTalk·
@Rob_Ranby To assist you, I will need to access your account to check if you have contacted us and how many times, we have tried to resolve the issue you are facing. If you wish to cancel due to limitations to this platform, we do have a specialist team who can assist you. Lungie
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TalkTalk
TalkTalk@TalkTalk·
@Rob_Ranby I understand your frustration, Rob. To assist you, I need to access your account, which requires answering a security question. Please send us a direct message. Lungie
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TalkTalk
TalkTalk@TalkTalk·
@janet_gardner1 Hello, Janet. As you are not able to send us a DM, try chatting to us via facebook or instagram inbox, or use our live chat service via this link community.talktalk.co.uk/t5/Articles/Wa… Or you can call us Customer Service Monday - Friday 9am - 7pm Saturday 9am - 6pm 0345 172 0088 -Wandile
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janet gardner
janet gardner@janet_gardner1·
@talktalk 2 weeks without a house phone.but you send me a bill....8000037260 for or what exactly?
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TalkTalk
TalkTalk@TalkTalk·
@fwan560081 Hi there, thank you for bringing this to our attention, we'll look into that for you, can you kindly send us a DM for further assistance. Bloom
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fwan
fwan@fwan560081·
@PhenaDee @TalkTalk Hello friend, you probably need a cell phone signal booster to enhance the signal in your area. This product will ensure your calls are no longer intermittent. The coverage is up to 800m². If you need it, please add me on WhatsApp: +8617878201007
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Phena Dee
Phena Dee@PhenaDee·
@TalkTalk I have just sent a DM, first my partners elderly parents with no phone line, now its my Mother who lives on her own, middle of no where and poor if any mobile signal, please get onto this quickly, I am concerned about her safety! Many thanks
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TalkTalk
TalkTalk@TalkTalk·
@justVero Hello Vero, I apologize to hear that you are having issues with your internet. Please send us a DM so we can look into this for you. Lungie
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*Vero*
*Vero*@justVero·
@TalkTalk i don’t have wifi service in Carnforth!
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TalkTalk
TalkTalk@TalkTalk·
@Vincentinz Hi there, thank you for messaging us, we'll look into that for you, please send us a DM for further assistance. Bloom
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TalkTalk
TalkTalk@TalkTalk·
@JillnOxley91931 Hi there, @JillnOxley91931, I am terribly sorry to hear you were left without internet for that long. This is not the kind of experience or service we aim to provide. Should you need any assistance please feel free to send us a DM. Elizabeth
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Jilln Oxley
Jilln Oxley@JillnOxley91931·
@TalkTalk joining talk talk was the worst experience ever. Left for 17 days without a phone which they never activated, couldn't solve the issue and have had to go back to previous provider so now have to wait another 10 days and hope talktalk doesn't mess up the changeover.
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TalkTalk
TalkTalk@TalkTalk·
@MrAppleEngineer Hi there, thank you for messaging us, we'll look into that for you, can you please send us a DM for further assistance. Bloom
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Mr Singh
Mr Singh@MrAppleEngineer·
@TalkTalk The Phone support number given on your website doesn't work. Where should I call? What a crap service you have.
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TalkTalk
TalkTalk@TalkTalk·
@canido_steve Hello there, Steve. Thank you so much for reaching out to us. Our customer service number is 0345 172 0088 - Voice - Monday to Friday 9 am to 7 pm; Saturday 9 am to 6 pm; Sunday - Closed. I would be happy to look into this for you. Please send us a DM for further assistance.
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Steve
Steve@canido_steve·
Hey @TalkTalk your online Chat isn’t working and I have a bill query, can I have a number to call please.
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TalkTalk
TalkTalk@TalkTalk·
@WolfmansGotNard HI there, we apologize for the inconvenience you're experiencing with your internet. We are fully aware of the issue. Please keep checking our website to see if the issue is fixed. Service Status | TalkTalk Help & Support Lungie
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TalkTalk
TalkTalk@TalkTalk·
@alfiecassidy62 Hi, I am so sorry about that. If you could send a DM, we can look into this for you.
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Alfiecassidy62
Alfiecassidy62@alfiecassidy62·
@TalkTalk tried streaming Ted Lasso tonight but couldn't due to your sub par service. As per. Shocking that you take people's wages every month for this tbh
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TalkTalk
TalkTalk@TalkTalk·
@janet_gardner1 To send us a PM/DM, all you need to do is click on the envelop at the top of the feed, just underneath our banner. Please refrain from sharing your personal information and details publicly in the future.
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janet gardner
janet gardner@janet_gardner1·
@TalkTalk why am i still waiting for my service to be restored to my home phone in Hayes Middlesex. just because someone crashed into a pole &the lines were brought down two weeks ago.....am i paying for nothing
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TalkTalk
TalkTalk@TalkTalk·
@Beaumont296 Hi there, I am really sorry for the experience that you've had with TalkTalk, and we certainly don't want to see our customers upset. Kindly send a DM so we can discuss this further
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TalkTalk
TalkTalk@TalkTalk·
We're aware some customers may experience a slight delay contacting some of our teams via live chat. We're really sorry for any inconvenience caused. For more info please see: community.talktalk.co.uk/t5/Service-Sta…
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TalkTalk
TalkTalk@TalkTalk·
@Lorrain27263581 Hi there, I am so sorry that your mom is experiencing issues with her landline services, and I understand how frustrating it for you as well. Please send a DM so we can urgently look into this
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TalkTalk
TalkTalk@TalkTalk·
The earlier issue in the Glasgow area has now been resolved. Thank you for you patience✅
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TalkTalk
TalkTalk@TalkTalk·
We're aware that customers in the Glasgow area are currently experiencing a loss of service. Our engineers are working on this as a priority, please check for updates on our service status page: talktalk.co.uk/servicestatus thank you 🚨
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