
TEAM ASSISTANT OFFICIAL SUPPORT
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TEAM ASSISTANT OFFICIAL SUPPORT
@teamhillss
welcome to official support kindly send us a direct message to your issues complaints we're glad to help Do not post private info publicly.


Keeping customers happy and issue-free remains a top focus at Coinbase. Our customer satisfaction is up 7% from last quarter, with September setting a new all time high. In addition to this progress, I want to highlight a few other points based on some questions I’ve been getting… -All customers have access to 24/7 phone & chat support from a real team member, just log in to the Coinbase app to get started and choose your preferred option. -You can also slide into our DMs @CoinbaseSupport for human support as well, no bots on our social support. -We’re fast too: in September, our average speed of answer was <1 minute!. And our median time to resolution is <30 minutes. From my experience looking after support teams, this is already a high bar. But we’re still pushing to get even faster for our customers💪 As always, there is more to do but our support is better than ever before. For any open issues, tag me or reach out via @CoinbaseSupport so we can help!




















