@techgeekjon Hi Jonathan, rest assured your complaint is still open with us. The FCA announced a pause on responding to complaints about discretionary commission arrangements until after 31st May 2026. In line with FCA guidelines, you don't need to do anything. We’ll be in touch. Team MNF
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@motonovofinance you just sent me email saying I’ve not provided enough information yet my email was in response to you confirming I had dca two years ago 😡 please respond to my emails as you owe me dca
@techgeekjon@MoneySavingExp Hi Jonathan, thanks for raising this. We’d like to check the details of your case and look into this for you further. Please DM us your contact details and one of our advisors will be in touch. Thanks, Team MNF
@motonovofinance@MoneySavingExp Still waiting for some kill or email so I can direct message as I’ve sent 6 emails no response about my dca in last 24hrs I will raise with financial ombudsman if no help today
@motonovofinance you just sent me email saying I’ve not provided enough information yet my email was in response to you confirming I had dca two years ago 😡 please respond to my emails as you owe me dca
@itvMLshow@MartinSLewis need help a car company told me I did have dca two years ago I sent them updated address last week on backing of the email from two years ago now they say they can’t find anything yet it’s in email chain from them confirming HELP please