(6/6)
I’ve escalated this internally, but posting publicly now due to inaction.
@CromaRetail@TataCompanies@jagograhakjago@consaff
Please intervene before I’m forced to take this to consumer court.
(5/6)
This experience has ensured I’ll never buy from Croma again, even if it costs more elsewhere.
Being misled, delayed, and spoken to disrespectfully as a customer is not acceptable.
(1/6)
Bought an HP laptop from @cromaretail (Connaught Place, Delhi) on 15 Dec. I was pushed into buying insurance despite clearly saying I didn’t want it. Was assured everything is covered and no extra charges during claim. That turned out to be false.