TfL

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TfL

@TfL

We’re here to help you get where you’re going in London 🚶 🚲 🚇 🚌 🚠 Official accounts @TfL & @TfLAccess

London, England Katılım Haziran 2009
114 Takip Edilen2.3M Takipçiler
TfL
TfL@TfL·
@Halbutt Hello. Apologies if your journey is taking longer than usual, there is a problem which is currently under investigation. Thanks, <PC
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Lauren
Lauren@Halbutt·
@TfL any reason why the Elizabeth line is running at a snails pace from Romford to Shenfield?
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TfL
TfL@TfL·
@wembleygent Hi, I'm sorry to hear this. I have passed your feedback to the area manager so that this can be looked into further. Thanks, ^FM
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Grumpy Old Man
Grumpy Old Man@wembleygent·
All gates are open at preston rd Station 06.14 no one able to touch in or out @TfL
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TfL
TfL@TfL·
@Yram89 Hi there, thanks for getting in touch, and I'm sorry to hear about this. Please send a DM confirming the date and time of your journey, bus route, direction of bus travel and your contact details. And I will log a complaint for our buses team to investigate Thanks ^YO
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Whatevah
Whatevah@Yram89·
@TfL Morning, who I should complain to about the filthiness of the buses? It’s a horror
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TfL
TfL@TfL·
We go again ⚽️ Good luck, England in tonight’s semi-final!
TfL tweet media
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TfL
TfL@TfL·
@LenaFay1 Hi, thanks for reaching out to us, and sorry to hear about this. You can file a report with our buses team by filling out our online web form here: tfl.gov.uk/help-and-conta… They will then investigate this for you. Thanks ^FR
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Lena Fay 🇪🇺💙🇺🇦
@TfL at least two P4’s from Brixton were cancelled so I walked to the 37 bus stop and waited for 12 minutes. When the 37 bus came it drove past us even though it was very obvious we were waiting for it. Please find out who the driver is and give them a lesson in customer service.
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TfL
TfL@TfL·
@Jiiya44 The train has been found and is currently being sent to Stratford Market Depot for a changeover. Thanks again for raising this.
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tiramisu
tiramisu@Jiiya44·
@TfL I boarded from the first few carriage 2/3rd maybe
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tiramisu
tiramisu@Jiiya44·
nothing is safe, this is the jubilee line ufff @TfL
tiramisu tweet media
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TfL
TfL@TfL·
@Jiiya44 Thank you for providing those details. I have passed the information to the Line Controller.
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TfL
TfL@TfL·
@Jiiya44 Did you manage to note a carriage number or, can you remember whereabouts in the train it was?
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tiramisu
tiramisu@Jiiya44·
@TfL Yes, it was the train going to Stanmore, it departed from Stratford station around 18:47-50 ish.
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TfL
TfL@TfL·
@brown_lorraine1 Hi, thanks for reaching out and sharing this with us! I will pass your comments onto the station 😀 Thanks ^FR
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Lorraine
Lorraine@brown_lorraine1·
@TfL Shout out to Gloria at Canary Wharf station who went above and beyond to help with directions today. We appreciate you!
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TfL
TfL@TfL·
@bethan_prosser If you log into your account, click on your payment card and then the link to 'contact us about this card'. A form appears on-screen that you need to and complete and submit.
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Bethan Prosser
Bethan Prosser@bethan_prosser·
@TfL yep I do- but there's no email to be able to contact anyone to explain and none of the options are that you acidentally touched in and already had a ticket, how can I claim it? thank you
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Bethan Prosser
Bethan Prosser@bethan_prosser·
@TfL I bought a ticket for a train last night and then accidentally tapped in at the station, I've been charged for an incomplete journey by TFL. please can you help me fix?
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TfL
TfL@TfL·
@V1DoubleClick Hi Sean, there are severe delays affecting service on the Metropolitan Line due to train cancellations caused by a lack of available train drivers. Sorry for the disruption to your journey, TA
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Sean mcglynn
Sean mcglynn@V1DoubleClick·
@TfL Thank you previously tfl go was saying this for both circle and Metropolitan line. What is the reason for the cancelations please
Sean mcglynn tweet media
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Sean mcglynn
Sean mcglynn@V1DoubleClick·
@TfL what is the reason for the train cancellations causing severe delays today on the circle and metropolitan lines today please.
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TfL
TfL@TfL·
@rjch19 Hi Richard, sorry to hear this, Please send us a direct message, Thanks RG.
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KAT
KAT@Transformkat·
@greateranglia @TfL is there a way to add a network railcard onto my TfL account so that it works alongside contactless or do I always need to get a paper ticket with a rail card?
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TfL retweetledi
Mayor of London, Sadiq Khan
Mayor of London, Sadiq Khan@MayorofLondon·
Congratulations England on securing a bronze medal at the FIFA World Cup – our best finish at a World Cup since 1966. 🥉 You’ve made the nation proud and inspired millions.
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TfL
TfL@TfL·
@macseasy You'll need to register your card first. You'll then need to click on 'card management' and you'll find the link 'contact us about this card' Thanks RG
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Easy Mac
Easy Mac@macseasy·
@TfL you have charged me twice today for journeys I made yesterday. Can you look into this asap?
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TfL
TfL@TfL·
@macseasy Hi, sorry to hear this. Please wait 48 hours as you may receive an automatic refund. If you do not, please apply for a refund via your TfL account - tfl.gov.uk/fares/contactl…
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TfL
TfL@TfL·
@Daveed23d Hi Daveed, please clear your cache & cookies or try using another browser. Thanks ^YO
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Daveed
Daveed@Daveed23d·
@TfL trying to get access to my journey history online and the website is going in circles. Have you been hacked again?
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TfL
TfL@TfL·
@emiliemildred The 19:01 and 19:16 trains were cancelled due to a shortage of train drivers. Were you able to catch the 19:46 from Whitechapel?
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Chocolate&Avocado
Chocolate&Avocado@emiliemildred·
@TfL What is going on with the Windrush line? TfL Go says no problems, but we now have three West Croydon trains that have gone AWOL. I let a crowded Crystal Palace train go because another was 'due', which is starting to look like a mistake.
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