Bethan Prosser

@TfL yep I do- but there's no email to be able to contact anyone to explain and none of the options are that you acidentally touched in and already had a ticket, how can I claim it? thank you

@bethan_prosser Hi Bethan, we can't access the charging database to provide support over social media, but you can apply for a refund online. Are you a registered user? Thanks, TA contactless.tfl.gov.uk

@TfL I bought a ticket for a train last night and then accidentally tapped in at the station, I've been charged for an incomplete journey by TFL. please can you help me fix?

@Argos_Online i'm trying to buy this office chair using the discount code displayed on its page but its saying its invalid, please can you help

@Uber_Support hi there, got an uber on saturday, got charged in the taxi by the driver and then again on the app, have raised several support requests but getting no help, please can you advise?

@BristolCouncil our bins haven't been collected for over a month, we've reported multiple missed collections and are getting no responses. Please can you advise?

@thetrainline Hi there, I just bought a railcard, the confirmation screen blanked out. The money has gone out my account but I haven't had an email or the railcard. Please can you help?

@LandlordWorks Hi there, I need to change my account to a new email address, I've emailed your email but no reply, can anyone help at all?