@theprimusige Thank you for contacting ProvidusBank. We sincerely apologise for the inconvenience experienced. A response has been provided to you via DM, please check.
Abigail
@theprimusige Good morning. Thank you for contacting ProvidusBank.
We are sorry for the inconvenience this may have caused you.
Kindly repond to our DM with the transaction details for further assistance.
^Rosemary