Terry Hooper
2.2K posts

Terry Hooper
@thooper50
Lifelong @SpursOfficial supporter & mid-handicap golfer. All tweets and views are my own.
London, England Katılım Mayıs 2014
363 Takip Edilen198 Takipçiler

@stradivarius Understand this but when you’re purchasing Christmas presents retailers are normally flexible with this policy. Seems this isn’t the case with yourselves and as such will shop elsewhere in future.
English

@thooper50 Hello, thank you for contacting us! You have 30 days to return or exchange your articles, as indicated in our returns policy. We are sorry if this causes any inconvenience. Let us know if there's anything else that we can help you with. Thanks
English

@stradivarius purchased Christmas presents and taken back to Lakeside branch just out of 30 days due to reasons above. Been informed there is nothing they can do, apparently no exchange, credit or refund.
#customerservicefail
English

@footballconfid1 Only when you watch that do you realise how many players are unavailable at the moment..
English

@humphbecket Hmm, is this route based on the M6, M40 and M25 all having no hold ups or congestion 🤷♂️🤷♂️
Would be interested in hearing if this works out as expected 🤔
English

@TfL How about cancelling lost / stolen cards? I have one with a negative value due it being used when I was unable to cancel the card due to options being unavailable 🤷♂️🤷♂️
English

Contactless journey history and refunds have been restored.
You are now able to view your full journey history, make updates to your accounts and request refunds for all pay as you go journeys.
Sign in ➡️ contactless.tfl.gov.uk

English

@thooper50 Hi Terry, thanks for your message and sorry to hear this. Our Oyster Website is currently down due to maintenance. Once this is back up, you will be able to do this through your account. We apologise for the inconvenience caused. ^FM
English

@TfL lost oystercard yesterday and seems someone is still using this…
How can I cancel / transfer (although probably not much left on card now) as online website and mobile app still unable to provide this option due to cyber incident from earlier this year 🤷♂️
English

Great to see so many customers and ex-colleagues at today’s @eucforumuk
Accidentally dropped my Oystercard at the event and luckily it was found - by someone else who decided to use it themselves rather than hand-in.
Oh well, at least I was able to provide some value today 🤷♂️
English

@guyrleech Oh well, that’s the public transport system down tomorrow 🤷♂️
English

@guyrleech Is there a specific day of the week that these get emptied? 🤷♂️
English

@adamaofficial Would be nice for a little more notice as was expecting this all day.
Oh well, back on the A127 out of Southend 😳
English

@DeanGbsn @Mr_Harlequin @adamaofficial Thanks, would have been nice for someone to think of others who would be travelling 🤷♂️
Oh well, better cancel than @adamaofficial struggle through due to illness
English

@adamaofficial hearing Southend concert if cancelled?
Are you able to confirm as just traveled and had been asking since yesterday for clarity 🤷♂️
English

@Mr_Harlequin @adamaofficial Hearing it’s been cancelled - unconfirmed but just arrived 🤷♂️
English

@Mr_Harlequin @adamaofficial Wouldn’t take much effort to send out an announcement to confirm if the concert is on or off..
English










