ThredUp

@Heidibenton20 @couponfollow Thanks for asking! Any promotional codes or offers currently available on your account will be presented when you log in to ThredUp. Be sure to check your account and homepage for the latest deals and discounts!

@thredup are there any coupon promotions running? couponfollow.com/site/thredup.c… via @couponfollow FOR EXISTING CUSTOMERS

@heylalateach @spartan_math We would be delighted to review your cleanout results and provide any clarification needed. Please feel free to send us a DM!

@spartan_math @ThredUp And they didn’t choose 12 of my items and no explanation as to why.

Remember when I was all excited to send clothes off to @ThredUp??? Yeah, it’s a joke. Don’t do it 🙄 Making a whole ✨$2.82✨ Such a ripoff. 😡

@heylalateach We try to be as transparent as possible with our payouts by having our Payout Estimator and Selling Guides. If you have questions about your payout feel free to send us a DM, we would be delighted to take a look and provide any clarification needed.

@_Carla_Zilka Hi Carla! Please note that we do not accept wedding gowns for sale as stated on our FAQ. We are so sorry that was missed! A member of our team has reached out to further assist. We look forward to helping you!

@ThredUp Do Not Use Thred Up!! They are THEIVES! I sent in 2 bags with high end designer and couture items and they don’t have them listed. Yet the other items that were in the bags are: A NWT $2500 MacDuggal Wedding Dress and a $1500 NEW Moncler skirt. Thieves!!!

@LisaHoughton Hi Lisa! Our team has sent you a DM letting you know that your shipment is out for delivery today. 💚

@ThredUp where is my package it hadn’t arrived and no way of contacting you. Is this a scam?!

@gracepap We're sorry to hear your experience did not go as expected. We strive to be transparent with our payouts through our Payout Estimator and Selling Guides. Our goal is to make cleaning out easy and hassle-free! If you have any questions about your payout, please send us a DM.

@ThredUp thanks for the email reminding me I have 17 cents to spend. 17 cents was what I got from you after you sold a dozen of my items where you made good money. Never again.

@johnsonmom28 We're sorry to hear about this experience. Based on what you've described, it sounds like a discount code may not have been applied correctly at checkout, and we'd like to take a closer look. Please send us a DM with the email address associated with your ThredUp account.

@ThredUp is this a scam, you took money out of my bank account I did not authorize, the total said one thing and more came out of my account. I need someone to contact me immediately!

@kdubs329 We try to be as transparent as possible with our payouts by having our Payout Estimator and Selling Guides. At the end of the day, we make it the most convenient for you to Clean Out without any hassle on your end. If you have questions about your payout feel free to send us a DM

@ThredUp is a scam and I will die on this hill. You’ll make more money selling your clothes at a rummage sale. Don’t wanna do a rummage? I’ll do it for you. Just don’t send ThredUp your clothes.

@spartan_math @LarissaPage12 @heylalateach Great question! Our fees depend on the Clean Out option selected. Feel free to send us a DM, and we'd be happy to provide more details.

@LarissaPage12 @heylalateach @ThredUp What is the shipping cost like? I always feel like profit won't be much after shipping

Proud of myself that I just dropped a bunch of clothes off to be shipped to @ThredUp ! 👏🏻 Let’s make that money

@meganVanDiver @JenniKayne Thank you for sharing your feedback with us, and we sincerely apologize for any inconvenience this may have caused. To help us resolve your issue quickly, please send us a direct message with more details so our team can assist you as soon as possible.

@JenniKayne I can’t NOT post this. . @ThredUp is crap, not 1️⃣ iota of quality assurance or any metrics was uttered during earnings call. Why? Care? It’s only WOMENs clothing? This is 1/7500 mistakes …daily.

@andy_linds Hello there! We are sorry to hear you experienced issues checking out. We see you’ve already received assistance from our Support Team. If you still need any help or have additional questions, please feel free to send us a DM.

@ThredUp whats wrong? what happened?? i am trying to just get this and this is my error code

@JustbLisa Hi there Lisa! We are sorry to hear about your experience. Please send us a DM with your ThredUp email for further assistance. We look forward to hearing from you!

@ThredUp you changed my card twice and I can get no help via customer service! Horrible experience

@AN21490 @thredUP_support @ThredupCS We apologize for the delay and appreciate your patience! Our team has followed up with you via email and SMS with an update.

@rsjt We’re sorry to hear this and appreciate you sharing your feedback. We aim to be transparent on our process and want our customers to feel confident using our platform. We’d like to learn more about your experience and see how we can help. Please send us a DM!

@ThredUp do not get fooled by this horrible company.. it should be illegal to do what they do

@Jayajudkhshs @AGRobBonta Thank you for bringing this to our attention! Please send us a DM so we can review and assist you further.

why's it when I sign up for @ThredUp , they advertise it's free, but a few moments later, when they email me, they say they will charge me $7.49? Website still claims it's free btw. #falseadvertising @AGRobBonta

@KMRAPanMedia We're very sorry for any delay in our customer service response. Please send us a direct message so we can review your issue and work on a resolution as soon as possible!

@ThredUp HOW ABOUT UOU RETURN MY CUSTOMER SERVICE CALLS LIKE YOUR AGDNT SAID . I HV AN ISDUE. YOU NEED TO CALL ME BACK. no offense but you're company is a bit shiesty how you SELL PPL THEIR OWN CLOTHES BACK . I NEED A CS CALL TODAY

@n_elyse Hi Nicole! Thanks so much for your feedback. Great news—you can now schedule a Courier pick-up for your cleanout on Android devices and our website. If you have any other issues, please DM us so we can help!

@thredup there is no excuse to suddenly limit Uber courier pickup for UPS Cleanout Kit dropoffs to those who are dumb enough to pay 3x the price for an iOS device than my Android's cost. Schedule my pickup and stop arguing.

@Rustadest2013 Hi there! Thank you so much for your feedback, it really helps. Since different filters can give different results, we recommend trying a few to see which works best for you. If you need help or have questions about our filters, please don't hesitate to DM us. We're here to help!

@ThredUp I am going to need you to make it make sense, part 3… Go to All Women’s, category - tops, style - t shirt, sleeve length - short sleeve 17 short sleeve t shirts, 17? Odd… so new search all women’s this time I type short sleeve t shirt into the search bar 14,509 t shirts that’s 15,492 more than the filter bar found. I am not done new search type short sleeve tee shirts into the search bar 18,106 results. Now ai can understand the discrepancy between t shirt and tee shirt in the search bar different spellings that makes sense. What doesn’t make a lick of sense is the 18,089 discrepancy between the search bar and the filter search. Make it make sense, please 🙏

@KMRAPanMedia Hello there! We’d be happy to review this with you further. Please feel free to send us a DM.

@HieronymousBich We're so sorry for the confusion! Please send us a DM and we would be happy to take a closer look into this. 💚

@ThredUp Then why do they not come up as options for “my size”?

@ThredUp why don’t you have plus sizes??