Tim

@HotelChocolat Hi, messaged you yesterday, can resend any details of use, thanks!

@timallsop Hello Tim, we are so sorry to see this! Can I kindly ask that you send us a DM and we will be able to assist further? Many thanks, Jack@ChocolatHQ

So I thought my @HotelChocolat velvetiser was actually gold. It, err, isn't. Hashtag unimpressive.

I absolutely love how tomorrow @virginmedia cranks prices up SEVEN AND A HALF PERCENT half way through your contract but the broadband is deader than a dodo. Useless from day 1 onwards.

@O2 Yep, same issue :(

@timallsop 😔 Have you tried deleting and reinstalling the app to see if there's a change?

@O2, Hi there, no my voucher hasn't been used and there are still loads of them! What do I do?!?

@O2 Correct, used the same last Sunday, no time this week. Has not reset. People before and after me able to use the same without issue. Rebooted phone, logged out and back in to Priority, no joy.

@timallsop Hi Tim 🤔 To clarify, you haven't selected 'Use Now' on this offer since Monday?

@silentnightbeds Sadly I can't do that as I'm not verified, if you're able to send me a message please do so, or please otherwise let me know where to find an appropriate email address, thanks!

@timallsop Hi Tim, can you pop a private message with your email address and where you bought from, we'll have the bedding team get back to you directly

On the one hand @silentnightbeds fair play for trying. On the other, I am astonished someone thought this acceptable...