Tim Murphy

So because of the @AerLingus cancelled flights due to strike, @AerLingus have doubled or tripled fares on the remaining flights - unbelievable. It’s possible they’ll make more money during strike. Less flights, wages, fuel, landing fees and higher fares @RedFMNews @TodayFMNews

Absolutely awful food, out of a box. Coffee like water. @DublinAirport you can do better than this. dublinairport.com/latest-news/20…

@EnochBurke He got back into his car because he was physically and verbally abused by both of you. You should be locked up too. You claim that the judge appointment was wrong (and maybe it was), but your actions are also wrong. Will you also account for your actions. Of course you won’t !!!!

BREAKING: ALAN DILLON TD (FINE GAEL) CONFRONTED IN CASTLEBAR Judge Máire Whelan denied Enoch Burke his constitutional rights. He is in Mountjoy Prison this Christmas Eve. Máire Whelan was pushed into the Court of Appeal by Leo Varadkar. Her appointment was a scandal. Whelan did not apply for the position. She had no lower court experience. Three High Court judges who applied were overlooked. She sat at the cabinet table while her own appointment was being discussed. The appointment was condemned by all opposition parties. Micheál Martin said it was “squalid” and “stank to high heaven.” Truly a mockery of justice. Enoch Burke sat before Máire Whelan and appealed for justice. She put him behind bars. We are losing our democracy and all of our rights unless we stand against this tyranny.

irishtimes.com/transport/2023… 2/2

@AerLingus hacked again as far as I can see… 1/2

Looks to me like it’s happening again… irishtimes.com/transport/2023…

@AerLingus Why do you even respond. It’s useless and there is never any action. Do you think that a response with no substance makes it better. It doesn’t. It makes it worse.

@timmurphy0 Hi Tim, apologies for the hold-up in receiving a response. Our AerClub team will work to respond to you as soon as possible. Thanks for your patience.

@AerLingus Is 3 weeks to respond to an email normal? Can’t access my account, can’t see existing bookings, can’t make new booking in my account. Phoned “Customer care” and they should be renamed “customer don’t-care”. How long does it take to reply to an urgent case.

@AerLingus It didn’t help. No one contacted me in relation to my case.

@timmurphy0 Hi Tim, Apologies for the delay. We have escalated the issue to the relevant department with high priority for immediate attention. An agent will be in touch with you shortly. We hope this helps!

Anybody else have their @AerLingus login / account hacked in recent days. @AerLingus not responding to any queries on this issue. They are obliged to report this to @DPCIreland but nothing on any media about this. My details have definitely been compromised in some way.

@AerLingus you’ve asking me for details of the issue and the case number twice and still you haven’t replied. What’s the point in asking for the info when you don’t reply anyway.

In addition, they are very quiet on the issue, which is always very suspect.

@AerLingus Has anyone else had logon issues to aer club. I strongly suspect that the aer Lingus database has been hacked / compromised. I would advise not to give any credit card or other personal details until aer Lingus confirm that they have resolved the issue.

@AerLingus response time to emails is 1 month or more. Don’t hold your breath.

@AerLingus Sent case number and still no response. What’s the point in asking for case number if you’re not going to do anything with it. Makes it even more frustrating.

@AerLingus seem to have lost the plot altogether. This poor service has been going on for 18 months or longer and they just don’t seem to care. There customer relationship manager is asleep at the wheel. Unbelievable.

@katrionaos @AerLingus Yeah, @AerLingus customer service has gone to the dogs in the past 18 months. They are still citing covid. And they don’t listen to their customers. They just don’t care anymore. Probably a byproduct of being owned by @IAGAeroGroup.

@AerLingus On a call with customer service for 30 minutes trying to add bags to my flight to NYC on the 1st, I have never had such difficulty with a usually fantastic customer service team! The agent could not understand me & didn't know how to add bags- very frustrating!

@AerLingus Sent

@timmurphy0 Hi Tim, apologize for the delay. Could you please DM us the case number, so that we can look into it for you?

@AerLingus You have lost my account from your system or else your database has been hacked, and despite multiple emails and phone call, no one has responded. I have a flight this week and no one will respond!!!

@PeterMurtagh @LenDowlingCork @john_mcguirk I’m with Peter. Only reason the Brazilian was mentioned was because the Algerian was mentioned in the first place.