
Todd Jackson
2.3K posts

Todd Jackson
@tjack
Partner @firstround. Former VP Product @Dropbox, Product Director @twitter, co-founder @coverscreen, PM @google, @facebook. Amateur golfer and dad.


It's been an exhausting month. But also a great month. The best of my career 📈 We went from small beta to tons of active users in weeks all from WOM. Feedback has been pouring in — emails, in-app reports, call notes — and keeping up has been a journey. So Lisa on our team built an TOWN workflow. No code, first version in 15m. It: - Sweeps every feedback channel 3x/day (#userfeedback) - Surfaces threads where a user hasn't heard back - Tags the likely owner by product area - Tracks integration requests with running counts The humans still make the judgment calls — reading feedback, reviewing final draft responses, actually fixing things (well, with some help from Town's @cursor_ai integration). But nothing falls through the cracks anymore. Every user hears back within a few hours from someone actively working on the thing they care about. She built it with the same product our users have access to. Workflows, Slack integration, a couple of tweaks. That was it. 🪄 And so fun using Town to build Town!

gumloop raised a $50m series b led by benchmark here's a video we had fun making about the journey back to work.

Introducing the Parallel CLI: the most intuitive way for agents to access high-quality data from the open web. - Search: Search the web in natural language - Extract: Get clean page contents from any URL - Deep Research: Run deep research on open-ended questions - Enrichment: Enrich CSV or JSON data with AI-powered web research Read the blog and get started with a single command in your terminal: parallel.ai/blog/parallel-…



AI answer engines are the new search, and getting cited by ChatGPT, Gemini AI overviews, and Copilot is the future of discovery for brands. @tryprofound built the marketing platform for the AI era to win this shift, with tools powered by Parallel for brands to create high-quality content that gets cited by AI.

AI answer engines are the new search, and getting cited by ChatGPT, Gemini AI overviews, and Copilot is the future of discovery for brands. @tryprofound built the marketing platform for the AI era to win this shift, with tools powered by Parallel for brands to create high-quality content that gets cited by AI.

We’re thrilled to highlight our new collaboration with @harvey, the leading AI platform for legal and professional services. Harvey uses Parallel’s accurate, relevant, and fresh web search across their platform to retrieve valuable public context for their legal AI workflows. Together, we’re helping Harvey expand its best-in-class AI legal platform to over 60+ countries by collaborating on a specialized index of hard-to-reach international legal domains, built on our custom web search infrastructure. To learn more about Harvey and Parallel, read our blog: parallel.ai/blog/case-stud…











