Todd Eby

We were thrilled to partner with @success_hacker this year to bring you all the 2020 "Top 25 Influencers" and the "Top 100 Influencers" in Customer Success! Congrats to all the winners & thanks for all you do to help the community! Download here: hubs.ly/H0xsy9x0

Honored to be nominated to this list along with other great #CustomerSuccess leaders & influencers. Please place your votes today.

We hope you're as pumped as we are for this tomorrow's webinar with Patrick Campbell, CEO/Founder of @ProfitWell. Patrick will be sharing his research into the state of the #SaaS ecosystem. #CustomerSuccess #CustomerExperience hubs.ly/H0pWR070

If you’re looking for your next Customer Success role and are finding it difficult to identify active job listings, this is your go-to resource to find #CustomerSuccess job opportunities and companies that are still hiring despite the current crisis. succshac.kr/2yapQfv

You've asked, we're delivering! 😀 Check out the next 6 sessions in the CS Leadership Webinar Series! Click on this link to register: hubs.ly/H0pp68t0

In today's webinar at 12:00 MDT, we're hosting Jim Kalbach, Head of Customer Success at MURAL, to talk about the "Jobs To Be Done Playbook". Register now at hubs.ly/H0pdtQy0. #SaaS #CustomerSuccess #CustomerExperience

Check out the Top 20 #CustomerSuccess Predictions for 2020 published by @success_hacker. Do you agree with my predictions? What are your predictions? | buff.ly/306ezGZ

Great article by my friend @akennada - well worth a read adage.com/article/indust…

We're excited to announce @success_hacker as the Platinum Sponsor for the 2019 CS100 Summit. SuccessHACKER helps fast-growing companies build world-class customer success programs. Learn more at hubs.ly/H0jFph20.

Check out @UserIQ's guide to #customersuccess certifications & trainings in 2019, featuring courses from @PartnersWntd, @Trituns, @success_hacker and more. okt.to/kBuSTb

When it comes to #CustomerSuccess fails in my day-to-day life, I usually chalk it up to "everyone has a bad day", but today I had an experience where a company hit rock bottom and just kept on digging...definitely got me off the fence about writing a CS Fails section in the blog.

Nominations are now open for the 3rd annual Customer Success Innovator of the Year award. The top three finalists will receive a complimentary pass to the 2019 CS100 Summit, the premier event for customer success executives and leaders. hubs.ly/H0jgzJZ0

All of our Virtual customer success managers (vCSMs) are Customer Success Certified and backed by ESG’s 17 years of knowledge and experience. bit.ly/2IByHuD #leadership #CustomerSuccessasaService #CustomerSuccess #CSaaS

Why join us at @success_hacker's CSM Foundations #CustomerSuccess Training Workshop? Because it’s time to take your #career to the next level. Obtain your SuccessCOACHING Level 1 Certification, network with other pros, and more. Register here: bit.ly/2XYBf9X

Thinking about taking a job in Customer Success? Here's why you should - Brooke Goodbary brooke.land/customer-succe… #customersuccess

The big winner of our #Pulse19 @success_hacker onesie giveaway is Jennifer Chiang of Yup! 🎉 We're also sending IR Unicorn shirts to: Chantz Oliver from Emailage, Daniel Zaturansky from Powtoon, Cristi Bennett from Microsoft and Brian Power from Dataiku. #customersuccess

In remembrance for those who served so honorably. 🇺🇸

@hapapower missed you at the booth yesterday for your chance at onesie shot! Good news, I brought one home with me for the next show. 🤗

Ok, ok...@hapapower, because you’re calling me out I’m going to give you the shot you’re asking for and I’ll throw on the onesie at #pulse2019...BUT you have to come over to our booth and get a picture with me! 🙀

@hapapower @guilhermelopes

@toddceby @guilhermelopes Thanks brother! I’m coming by for our photo!!

Headed in for the final day of #Pulse19 - looking forward to actually having a little free time to see a couple of my favorite speakers 👉 @guilhermelopes & @hapapower rock the stage. #CustomerSuccess

@hapapower @guilhermelopes

@toddceby @guilhermelopes Thanks Todd!!! 🙏 you just upped the bar for me. 😱