Tophatter

4.9K posts

Tophatter

Tophatter

@tophatter

Closed

San Francisco & everywhere Katılım Aralık 2011
114 Takip Edilen6.3K Takipçiler
Tophatter
Tophatter@tophatter·
@Jpe26singing @WishShopping Hi Jonathan, Effective October 11, 2022 Tophatter will be closed indefinitely. We want to thank you for sharing this amazing journey with us and for being a loyal customer throughout the years. We wish you all the best for the future. Best regards.
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Jonathan Eng
Jonathan Eng@Jpe26singing·
@tophatter idk what happened to your app cause the search bar is no longer there to look up items and I’ve used this and @WishShopping for good few yrs now.
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Tophatter
Tophatter@tophatter·
@yulia_l26 Tophatter, Inc. is a place for shoppers in the US to discover and bid on flash sales and closeout deals up to 50% off that can't be found anywhere else. We are in NO WAY associated with this scheme, which is copying and using our logo and business details without permission.
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Tophatter
Tophatter@tophatter·
@SylvaPepe Hi Pepe, we're sorry to hear that you're not happy with the selection that's currently available on our site. We're always working on bringing in more partner sellers to offer you high quality items so be sure to check back as we continue to add more items. Thank you!
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Pepe Sylvia
Pepe Sylvia@SylvaPepe·
@tophatter what happened to your premium section? I haven't seen any good products lately, and I'm in the US.
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Tophatter
Tophatter@tophatter·
@deevincentday Hi Dee, we're sorry for any disappointment and confusion caused. Due to the nature of Partner Auctions, shoppers outside of the US will no longer have items to purchase, and this is explained in our FAQ, Is Tophatter available in my country? help.en.tophatter.com/article/51-is-…
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Tophatter
Tophatter@tophatter·
@MikeandCarole2 Hi Mike, we'll be more than happy to refund any Tophatter credits where the original source was cash. Please write to us at tophatter.com/support/new#/ and we'll be able to process this for you. Thank you!
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Mike and Carole
Mike and Carole@MikeandCarole2·
@tophatter Now that you only host "PARTNER" stores that do not accept Tophatter store Credits, then WHAT ARE YOU going to do with MY store Credits? YOU CAN NOT KEEP MY Money. Either Issue Me a Refund or provide another means to be able to USE my store credits.
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Tophatter
Tophatter@tophatter·
@MikeandCarole2 Hi Mike, we'll be more than happy to refund any Tophatter credits where the original source was cash. Please write to us at tophatter.com/support/new#/ and we'll be able to process this for you. Thank you!
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Mike and Carole
Mike and Carole@MikeandCarole2·
@tophatter Now that you only host "PARTNER" stores that do not accept Tophatter store Credits, then WHAT ARE YOU going to do with MY store Credits? YOU CAN NOT KEEP MY Money. Either Issue Me a Refund or provide another means to be able to USE my store credits.
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Tophatter
Tophatter@tophatter·
@MikeandCarole2 Hi Mike, we'll be more than happy to refund any Tophatter credits where the original source was cash. Please write to us at tophatter.com/support/new#/ and we'll be able to process this for you. Thank you!
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Mike and Carole
Mike and Carole@MikeandCarole2·
@tophatter Now that you only host "PARTNER" stores that do not accept Tophatter store Credits, then WHAT ARE YOU going to do with MY store Credits? YOU CAN NOT KEEP MY Money. Either Issue Me a Refund or provide another means to be able to USE my store credits.
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Tophatter
Tophatter@tophatter·
@Trinka2Marcelle Any Tophatter credit that was issued to your account as a result of a refunded order where you had paid with a payment method other than Tophatter credit will be refunded back to that payment method. Just reach out to our support team. Thanks!
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Marcelle Trinkaus
Marcelle Trinkaus@Trinka2Marcelle·
But if you have any credits you will be screwed out of it, I will be talking to a lawyer tomorrow and hopefully Tophatter will settle a multi-million dollar lawsuit for defrauding non USA residents of credits etc. PLEASE SHARE THIS POST
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Marcelle Trinkaus
Marcelle Trinkaus@Trinka2Marcelle·
ALERT to all TOPHATTER bidders not living in the United States:Re: NOTHING to bid on Inbox Tophatter Support 5:06 PM (5 hours ago) to me Hi Marcelle, I appreciate your response. I apologize for any issue you've experienced while using Tophatter!
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Tophatter
Tophatter@tophatter·
@RobertDewey3 Hi Robert, we're sorry to hear that you haven't received your order. We're available 24 hours a day to help with any issues that you may have. Please write to us at tophatter.com/support/new#/ and we'll get back to you as soon as possible. Thank you.
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Robert Dewey
Robert Dewey@RobertDewey3·
@tophatter I have tried several times to find out about my last order that I paid for and can’t get an answer, your customer support stink’s
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Tophatter
Tophatter@tophatter·
@CT_Homesteader Hi Steff, we're sorry to hear that you're not a fan of the new Tophatter! We are always working to improve our platform, and this means trying out new things from time to time. We appreciate your feedback and hope that a future update may be more pleasing for you!
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Steff
Steff@CT_Homesteader·
@tophatter Not a fan of the new format. What was wrong with the old one?
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Tophatter
Tophatter@tophatter·
@ammiee123 Hi Ammie! We apologize for this experience. I have no access or insight into your account from a rating platform. We would love to take a look at the issue. Please contact us at tophatter.com/support/new and our support team will address this concern right away. Thank you
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Ammie
Ammie@ammiee123·
@tophatter hello! I won a partner auction, but it didn't register on tophatter. and inorder to continue bidding. I had to "cancel" the order. But i have indeed payed for it. But I would like it back on my account to count towards my 100 won bids
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Tophatter
Tophatter@tophatter·
@sgoodhart Hi Scott, we understand that you would like to use your points on something other than 10% off credit cards. Rest assured that we're working on ways to make your points more valuable to you, so stay tuned for new updates!
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Scott Goodhart
Scott Goodhart@sgoodhart·
@tophatter Can't see myself buying anything else on TH unless you bring back the $1 and $.50 cards. 10% off isn't cutting it.
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Steff
Steff@CT_Homesteader·
@tophatter Is there seriously an item being bid on right now that's upwards of $26 MILLION?!?!?! That has got to be a glitch.
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Tophatter
Tophatter@tophatter·
@zenbreeze @cedcommerce Loss Leader is different in that it helps sellers turn excess inventory into repeat customers. Buyers checkout on your store, so you can then offer them upsells, add them to your email list, and retarget them with your pixel for additional sales!
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Laura Milnor Iverson 🪷🐸- Oregon Artist
@cedcommerce @tophatter Starting bids are stuck at $1, no reserve. Unlike the main tophatter site, you can't change that. I've been selling online for 20 years. If there aren't a lot of unhappy sellers whose items sold for $1 and they saw no increase in website sales, I'll eat my hat.
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Tophatter
Tophatter@tophatter·
@hathor47 Hi Julie, we're sorry to hear about your experience. Please write to us at tophatter.com/support/new#/ so that we can take a closer look and help you get any issues resolved. Thank you!
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