Victoria Ford

The terms digital and IT are often used interchangeably, but digital transformation is so much more than just technology. It's designing services around the needs of your users, it's creating an organisation with the culture and skills for change to succeed. It's about people.

*NEW GUEST POST* 'Successful service transformation – The communications challenge' The fruitless search for the end of the rainbow by @torfordy orlo.uk/8JAFd

As @CaerphillyCBC, like all LAs, grapple with more demand on services, alongside significant funding gaps - we’re working with them to take a fresh look at how they deliver. 📺 Wales This Week on @ITVCymruWales highlights the need and the response. itv.com/walesprogramme…

We're lucky to have @EmNorthcote join the team. Curious questions, better services, community insight, engagement models and a passion for public service, the Welsh language and Wales. A perfect mix! Croeso Em.

Enjoyed developing this new site for @CydCymru. We've worked with procurement and commercial professionals to look at different ways to present information that will help support delivery of Welsh procurement policies, including #NetZero, and prepare for procurement reform.

@simonrenault @Amanwy @sallymeecham @TimDaley4 @SarahLCarter_ @annkempster Seems so long since you, me, Tim and Sally sat working on that business case! Great to have the chance to work with someone committed to doing things better in Wales. Enjoyed the chat and banter too. Good luck back in WG!

There's too many to mention everyone but I must thank the real founding father Lee Waters @Amanwy and his System Reboot paper and very special thanks to @sallymeecham @TimDaley4 @torfordy @SarahLCarter_ and @annkempster with whom I worked and learnt so much from the very start

Wow what a journey that has been. My three year secondment to establish the Centre for Digital Public Services @cdps_cymru ends today. I am so proud of the Company that I am leaving behind but even more proud to say I have worked with some amazing people over the last three years

Some great digital work developing @VelindreTrust - it’s good to be involved. 👏🏻

@raylomartin @ClareShar @TicketmasterIre @coldplay @mcd_productions Same. Good luck!

@torfordy @ClareShar @TicketmasterIre @coldplay @mcd_productions Well there’s always MCD presale tomorrow & general on Thursday, I hope you get tickets.

WTF @TicketmasterIre my settings are correct. I AM NOT A ROBOT 😡🤬 @coldplay @mcd_productions #coldplaydublin

@ClareShar @raylomartin @TicketmasterIre @coldplay @mcd_productions Same, switched to data and it has worked. But too late!

@raylomartin @TicketmasterIre @coldplay @mcd_productions Getting that message too 🤷🏻‍♀️

@MarcCwmpas @PeragoWales @mike_erskine_pr @sam_ali232 Thanks for visiting! Was great to bounce ideas around in person.

Threads anyone? @torfordy" target="_blank" rel="nofollow noopener">threads.net/@torfordy

It’s Wales, April 2064 and Health and Safety has gone quite mad. 👨‍🦳️ Grandfather Rights

As a migraine suffer I recognise much of this. I'm lucky that over the last couple of years I've found the right medication to control mine. It has literally transformed my ability to function and have fun. My advice for what it's worth: don't just accept it. I did for years.

@LouisaDean23 @CIPR_Awards @RBWM Brilliant Louisa. What a year for you 👏🏻

They say everyone has their 15 minutes of fame. Well last night my son had his! If you missed it you can catch up on iPlayer. Thanks to the team at @mark_jermin_mgt 🥰 #GrandfatherRights #shortfilm bbc.co.uk/programmes/m00…

A strange experience when you get to watch your son on tele! If you missed it on @BBCWales this evening you can catch it on @BBCiPlayer #GrandfatherRights

It’s Wales, April 2064 and Health and Safety has gone quite mad 👀 👨‍🦳️ Grandfather Rights 📺 Tuesday 10.40pm @BBCOne Wales and @bbciplayer

Fab weekend in London and what a brilliant production of Witness for the Prosecution - would def recommend. @HarryGiubileo was great as Leonard Vole and the immersive experience was 👌🏻. Glad we had @Gowergirl9 on the jury to make sure justice was done Or was it?

Hosting this @CydCymru webinar at 1pm today. We're looking at: - the role of tech and procurement in net zero - measuring scope 3 emissions, reuse and the circular economy We're joined by @corynhughes and @CenterpriseInt Join us! us06web.zoom.us/webinar/regist… #NetZero #Procurement

I spoke too soon. Just had another update and the ‘sirs’ is back!

Ooo. They’ve just sent an update to the requirement and look! I’m no longer a ‘sir’. I’d like to think it’s because they’ve seen this tweet 😂

I’ve just received notification of a tender from a procurement portal. It starts ‘Dear Sirs’. Dear Sirs? Really? Why do we have to use companies who at best are lazy and at worst think only men might want to bid for public sector work?