TriMet Rider Support
13.5K posts

TriMet Rider Support
@trimethelp
Official Customer Support account for @trimet. Available 7:30am-5:30pm daily.
Portland, OR Katılım Aralık 2015
17 Takip Edilen1.3K Takipçiler

UPDATE: The elevator at Hollywood/NE 42nd Ave is out of service. Board ADA shuttle bus between Lloyd Center/NE 11th Ave and NE 82nd Ave. For more, see trimet.org/elevators.
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The elevator at Hollywood/NE 42nd Ave is out of service. For help around this closure, see trimet.org/elevators.
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@trimet Are you aware of a hidden camera placed on the stop shelter next to the ICE facility?
Here is some footage. x.com/ARealActualLam…
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@BrianWagne61180 @trimet The Max car #101 has already been transported to the Oregon Electric Railway Museum. The car used on Saturday will be recycled.
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@trimet is the train at the event this Saturday the one going in the museum?
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@Recess_Piecess @trimet Hello! Our trains are not for sale but we have some toy MAX trains here:
store.trimet.org
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It’s the end of the line for our Type 1 trains. After nearly 40 years of service, they’re broken down at Radius Recycling so their materials can live on in other projects.
We have a few left in service, but the best way to guarantee seeing one is to come to our farewell party this Saturday 🥳 You can take a picture in the cab, leave a message on the exterior of the train, order special Type 1 merch and learn more about their legacy.
Saturday, April 18
12 p.m.-3 p.m.
Holladay Park at NE Holladay St. and NE 11th Ave (next to Lloyd Center/NE 11th Ave MAX Station)
Details at trimet.org/type1
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@James3262911202 @trimetalerts Hello, Just checking to see if what you mentioned is occurring now, or in the past?
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@trimetalerts I know of the story very personally I know of the man’s girlfriend he told me why the man was laying down in the tracks
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@FozzyBearPDX @trimet Good morning. I am sorry to hear our bus operator of Line 20 did not let you off at your requested stop at W Burnside & 17th this morning. I will report the incident for investigation. Hope you enjoy the sunshine today. Take care.
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Another morning, another missed stop by @trimet 20 3747. Wanted to get off at 17th and Burnside. Went right through it.

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@CascadeParty Please do NOT equate @soundtransit with #Trimess.
Is anybody sane saying "Go @Trimet"?
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Governor Ferguson is still holding onto the $14.4B Interstate Bridge Replacement, promising to eventually build the five-mile, mega-project in phases. He's insisting on light rail — committing Clark County to the Sound Transit model. New in THE SUMMIT cascadeparty.org/summit/2026/03…
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@JamesKi98342483 Hello James, I'm sorry that the 21 bus passed you by last night. Can you please send us a DM with this information so we can get this investigated? Thank you.
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@trimethelp waited at NE Sandy & 148th last night for 20 minutes for the 11:45PM, only to have bus 21 Gresham TC pass me as I was hailing it. Currently walking to NE Halsey & 238th due to lack of service. 👎👎👎
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@biggleman @trimet @biggleman I really wanted one too but even employees didn't get one! I think it would be cool if we did it for all of the old sections like the orange deer, yellow flower, etc.
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@biggleman @trimet Hello! That is a great idea. We don't have any plans for the new future but I can pass your request over to our marketing department.
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@Toby3442 Thank you for contacting TriMet Rider Support. Operators are instructed to look for anyone ready to board within 10 feet of the stop pole as the bus approaches the stop to help maintain on-time performance. We apologize for this happening and hope your future trips go smoothly.
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@trimethelp
Bus #76 dropped off a passenger at stop ID 9076 at 1:08pm and took off as I was sprinting about 10-20 feet from the door.
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@CosmicCharlie97 @trimet Hello, can you please DM us with some details so we can check on this for you, or share your feedback with our service planning team?
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@FozzyBearPDX @trimet Thank you for contacting TriMet Rider Support. We have relayed this to bus dispatch and we appreciate your eyes and ears out there. We hope you enjoy the rest of your day.
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Ugh the emergency exit on @trimet 20 3741 is open and letting water come in the vehicle. It's like getting a shower it's so wet and moist.
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@ghosthecklers Thank you for bringing this to our attention. Our security team has been notified accordingly.
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@trimethelp A man at Stop 6897 in Sellwood is smoking a cigarette and refuses to leave or put out his cigarette
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@ghosthecklers Please send us a DM with the stops missing those stickers so they may be replaced. We appreciate your eyes out there!
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@trimethelp I'm seeing a large increase in people smoking at bus stops because many "No Smoking" stickers have been scraped off.
Can TriMet please replace missing stickers?
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