T. Rowe Price

@coolpete100 Hello. We regret to learn about your experience. We aren’t aware of any site issues but have forwarded your concern to the appropriate parties. For further assistance, please contact a representative at 1-800-225-5132, available M-F from 8 a.m. to 8 p.m. ET. Thank you.

@TRowePrice Major issues on the site, it is super slow. Are you guys serious?

@JamesNotBo98595 Hello. We regret to learn of your experience and have captured your comments for review. For further assistance, please contact a Brokerage representative at 1-800-225-7720. Brokerage representatives are available Monday through Friday from 8 a.m. to 6 p.m. ET. Thank you.

@TRowePrice got an error trying to buy a short squeezy recommended by Grok

@TradeCNBC Hello and thank you for your message. We regret to learn of your experience. To discuss this matter in further detail, please contact a Brokerage representative at 1-800-225-7720. Brokerage representatives are available Monday through Friday from 8 a.m. to 6 p.m. ET. Thanks.

BTW @TRowePrice your new (and old) website sucks. I wrote $GME calls that expired Friday and I won't know until about 10am if they got exercised or not. (I wrote the $27's, it closed $26.53, but traded up to $29 after hours Friday, so I easily could be assigned. What's for sure, is I'm still not short these calls. Update your website over the weekend!

@5hammersfix Hello. We regret to learn about your experience. For security reasons, we cannot discuss any account-specific information via social media. For the best assistance, please call us at 1-800-922-9945 Mon-Fri from 7 a.m. to 10 p.m. ET. Thank you.

I think it's funny that the only thing that won't load right away on the @TRowePrice retirement site is when I click the Withdrawal link and it just spins and spins. It's giving "we're not giving you access to your funds so you can't withdraw."

@johnathan4211 We're sorry for your ongoing experience. For security reasons, we cannot discuss any account-specific information via social media. For the best assistance, please call us at 1-800-922-9945 Mon-Fri from 7 a.m. to 10 p.m. ET. Thank you for your continued patience.

Is there a reason why I paid off my retirement loan 2 months ago and I’m still showing a balance and you’re also still taking money out of my paycheck? I’ve called every week for a month now, and you’re still “working on it”. When should I escalate this further? @TRowePrice

@HZN_Digital This has been resolved, and we regret any inconvenience this may have caused. If you require further assistance, our representatives are available at 1-800-225-5132 Monday through Friday from 8 a.m. to 8 p.m. ET. Thank you for your patience.

@TRowePrice what kind of April Fools joke is this?

@mikef3825 We regret that you are not happy with our Brokerage services. We have voiced your feedback to the appropriate parties for review. If you would like to discuss this further, please call us at 1-800-225-7720; Mon-Fri from 8am-8pm ET. Thanks.

@TRowePrice so from out of nowhere you ban OTC trading and penny stock trading. Then you lie via “no-reply” email to customers it’s for their own security, when in fact your stock has lost nearly 2/3 of its value since its 2022 high. Your margins are still dropping. Then you force your reps to lie on the phone. Y’all might want to merge with a brokerage that knows what it’s doing. How do you justify dumping nearly $50MM on 5 top managers when all they oversee are your fiascos? Damn right I’m moving my portfolio somewhere else. ASAP.

@Real_Telgin We regret that you experienced difficulties logging into your account. For security reasons, we cannot assist with the login process or provide any account-specific information via social media. For the best assistance, please call us at 1-800-225-5132; Mon-Fri; 8am-8pm ET. TY

Part 2 : The snail mail option will take me too long as I need the money very soon to make rent and a car repair. @TRowePrice should be ashamed for their lack of foresight and wisdom.

It would seem that @TRowePrice removed email for a 2fa authentication factor. I had to get a new phone number. Now, I cannot access my online account as I cannot receive a text or automated call. I need to withdrawal some of my own money for an emergency.

@CassieTerenzi Thank you for the additional information. A representative will be contacting you today with an alternate solution. We appreciate your patience.

@TRowePrice I called again this AM and spoke to a very kind man who suggested I get a notarized letter to unregister my account so I can create a new one. I have to now go further out of my way, and get a notarized letter because of your IT glitch? There has to be a better way.

@TRowePrice I have been in contact with you since mid November regarding being unable to log into my 529 account. I am getting no where with each conversation. This is frustrating and I am ready to move my account elsewhere. Is there a higher up besides Jania I can speak with?

@ChrlesWlz We regret to learn of your experience. We are currently unaware of any issues loading our app. Please contact our Tech Support at 1-888-358-8490 if you are still experiencing this. Techs are available M-F 7 a.m. to 10 p.m. ET and on Saturdays 11 a.m. to 4 p.m. ET. Thank you.

@TRowePrice Please fix your mobile App! It's been bad for a while now and doesn't even load...

@j3s7m4n We regret to learn about your poor experience. Because we can’t access or verify customer details via social media, we kindly ask that you call us so we can address your concerns properly. Thank you.

@TRowePrice Spent over an hour with 3 CS agents (one dropped me, one transferred me), and a simple account lockout is still unresolved. Told it would take 2 days and an email to their "back office". I've never had it take more than 5 mins with any of your competitors - what's the deal?

.@TRowePrice - the new contender for worst account validation headaches and mediocre customer service.

@flamecrash3223 We regret to learn of this issue you are experiencing. Regrettably, we are limited with the info and assistance we can provide via social media. For the best assistance, please call us at 1-800-922-9945; Mon-Fri from 7am-10pm ET. Thanks.

@TRowePrice I’ve been waiting patiently all month. No updates from T Rowe Price. Yes, I’ve asked twice. Check your 401k transactions Should I file a DOL complaint ?

@ecoratt We regret you were experiencing difficulties logging into your online account. We can confirm that this issue has now been resolved, and you should be able to log in at this time. Thanks!

@TRowePrice is your phone code system down? I can’t log in! No response when I click on access code!!

@SimpliFId Our mutual fund prices are calculated as of market close each business day and are generally updated between 6:30pm-8pm ET; however, sometimes there are unforeseen delays in the pricing cycle. We regret any inconvenience this may cause.

@TRowePrice Why does it take so long for your organization to update accounts after the markets have closed?

@AstroTradr Thank you for contacting T. Rowe Price. Information about tax form availability can be found by visiting troweprice.com/schedule. For further assistance, our representatives are available at 1-800-225-5132 Monday through Friday from 8 a.m. to 8 p.m. ET. Thank you.

@TRowePrice hey. Tax forms by January 31st? Its the 28th. Get moving!

@jeezandrice Thanks for contacting us. Regrettably, we are limited in the information we can discuss on social media. We kindly ask that you call us for the best assistance. Our contact information and international calling instructions can be found at troweprice.com/contactus.

@TRowePrice Why is it that you restrict American customers outside the US from accessing their accounts through your website? Did you not consider that not all participants are based stateside?

@JamesNotBo98595 @Fidelity We regret to learn about your experience with the website. If this issue is still occurring, please call our Tech Support Dept at 1-888-358-8490. They are available weekdays from 7am-10pm and Sat from 11am-4pm ET. Thanks.

just get on a computer and check my accounts and trade as I felt fit... then @fidelity and @TRowePrice two step crapped on me.

sometimes my buddy @grok likes $SPOT over $AMZN right buddy was so stoked when he said $NVDA and $MU could parabolic this week. may even have a tad of the thrid he listed as most likely in my non trading account that pain in butt thanks to two step bs. miss the days I could

@lastdancer2014 @aboydvz We regret you are experiencing issues with our website. We were unable to duplicate this issue, so if it is still occurring, please call our Tech Support Dept at 1-888-358-8490; weekdays from 7am-10pm and Sat from 11am-4 pm ET. Thanks.

@TRowePrice @aboydvz I've been able to log in, or even access, your website for at least 3 hours now- yesterday evening and this morning. Just showing a balance of 0. Where is my money? @TRowePrice

@TRowePrice When is your website due up?