TSB

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TSB

@TSB

👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun | Privacy Policy: https://t.co/lVz0dv8B4I | ☎️: 03459 758758

Katılım Ağustos 2012
2.7K Takip Edilen54.3K Takipçiler
TSB
TSB@TSB·
@LizJRudd This should then try to direct your call to an advisor who can help you further with this account. Apologies for any inconvenience caused. 2/2 Beth
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Munsell Brown
Munsell Brown@LizJRudd·
@TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.
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TSB
TSB@TSB·
@LizJRudd I'm very sorry to read this. When calling, if you stay silent when being asked for account details you'll then be asked to provide your details roughly 3 times. After the 3rd time you'll be asked to type your details or press * if you don't have them. 1/2 Beth
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jamie robertson
jamie robertson@pinkjockalypse·
@TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??
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TSB
TSB@TSB·
@96madigan96 Hi. I'm sorry to read your message. Can you please let me know whether you have now been able to log in? Many thanks. Lesley
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scouse
scouse@96madigan96·
Wtf man, worst bank ever @TSB
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TSB
TSB@TSB·
@thisisnotcaitl1 Hi. I'm sorry to read your message. Can you please DM to let me know how you get to our website? Is it via a search engine, favourite or by typing tsb.co.uk directly into the address bar on the device you're using? Many thanks. Lesley twitter.com/messages/compo…
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thisisnotcaitlinmoran
thisisnotcaitlinmoran@thisisnotcaitl1·
@TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁
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TSB
TSB@TSB·
@Beckiviner you can also call our Card Fraud Team on 0800 023 4113 who are available 24 hours a day and they will be able to help you unblock this payment. I am sorry about this. 2/2 Rich
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TSB
TSB@TSB·
@Beckiviner I'm sorry. If you have had a declined transaction on your card, then call us on 03459 758 758 between 8am-8pm any day so that our advisers can look into this, or use the messaging service in the TSB app to report this. If it turns out it has been blocked by us, then 1/2 Rich
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TSB
TSB@TSB·
@VaNeSkA13 I'm glad to read and we appreciate your feedback. Thank you again for trying to contact us about this. Rich
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Vaneska ☯ 🐙
Vaneska ☯ 🐙@VaNeSkA13·
@TSB Hi, nevermind, we found the owner asking around. But there should be a way to let non clients contact the bank for these kinds of cases. Thanks!
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Vaneska ☯ 🐙
Vaneska ☯ 🐙@VaNeSkA13·
@TSB hi! Found a card on the floor. I've tried calling the bank but I'm not a client so I can't go through, it asks for my data. Let me know how to proceed.
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TSB
TSB@TSB·
@dysonsmum Good morning. Thank you for your message, I'm so glad to read that we were able to make the process easier for you! Your new card should be with you shortly. Have a lovely day! Beth
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Content 'n' Welsh 🏴󠁧󠁢󠁷󠁬󠁳󠁿
Once again in love with @TSB 💜divorce only finalises yesterday and I've already got a new card coming in my maiden name, so now i don't have to see the bad name everytime I get my purse out
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TSB
TSB@TSB·
@Will73485252 Thank you for trying that and I'm sorry that you are still getting this error. Can you DM us and let us know, what were you trying to do when you got this error message? Rich twitter.com/messages/compo…
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Will
Will@Will73485252·
@TSB Same result. Same error message
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Will
Will@Will73485252·
Hello @TSB . I have been getting this error message for at least 2 months now? Not a great look for your IT team !
Will tweet media
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TSB
TSB@TSB·
@Beckiviner As we've explained previously you can send us a DM by going to our profile and clicking on the envelope. Sophie
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Rebecca Catherine Viner
Rebecca Catherine Viner@Beckiviner·
@TSB if you just allow me to log in on my PC without a phone i have 0 issues and would not have screamed or cried or kicked the wall Donna, welcome to Burden is the issue
TSB@TSB

@Beckiviner I'm very sorry to read that, Rebecca. Please send a DM with further details, so we can try to advise you further. Thanks. Andrew twitter.com/messages/compo…

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TSB
TSB@TSB·
@lolcrombie Hi Laura. I'm sorry to hear that. Could you DM some further details around whether you're able to access our chat service via our Mobile Banking App, please? Many thanks. Andrew twitter.com/messages/compo…
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Laura Crombie
Laura Crombie@lolcrombie·
@TSB hiya. My card has been blocked yet again because I am travelling. Two questions, is there a way to notify tsb when travelling? This happened every time. And is there a way to unblock without phoning? I'm in the US.
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Rebecca Catherine Viner
Rebecca Catherine Viner@Beckiviner·
@DC_Police the @TSB require *me* to have id. You have nearly killed me and when i get told at the counter at the bank that i cannot transfer the funds from the pay in account to the Account i spend through what then @MartinSLewis ? Now none can access any of the funds attached2me
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TSB
TSB@TSB·
@AChatsHarris Hi. We don't currently offer push notifications for account transactions, but it is something we are looking at introducing in the future. However, we don't currently have any timescales for this I'm afraid. Please keep checking the app and website for any updates. Lesley
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Chats Harris
Chats Harris@AChatsHarris·
@TSB any chance of having notifications when money goes in/comes out of your account please? 👍🏻
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TSB
TSB@TSB·
@Beckiviner I'm sorry to read that. Instead of following the link, can you please go to our profile and click on the envelope to send us a DM? Sophie
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TSB
TSB@TSB·
@Beckiviner I'm very sorry to read that. I can't see any DM you've sent us. If you could please send us a Direct Message we can try to help you further there. Sophie twitter.com/messages/compo…
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Rebecca Catherine Viner
Rebecca Catherine Viner@Beckiviner·
@YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB
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