Tarah

today’s amazing new AI-designed artifacts will look like slop in a month, once everyone learns to recognize the patterns the model falls back on. like AI-generated writing, the output isn’t objectively “bad,” (in fact it is often technically quite good), but once it becomes predictable, it reveals itself as recognizably “AI.” this is undesirable because it exposes two separate skill issues: 1. the person lacks the design (or writing) taste to realize their work reads as obviously “AI” 2. they also lack the prompting skill to steer the model away from its default patterns this is why there will always be a signaling arbitrage opportunity in keeping a human in the loop for creative and many kinds of knowledge work, no matter how good the tools/models get

@hidovetail Are you still hosting the Insight Out conference in Sept this year?

It's out in the wild! Proud of the team for getting such a high quality product out which will really help people grow their money over the long term.

I've written about lessons from my first year at @monzo - this blog post talks about asking 'stupid' questions, keeping my internal batteries charged and fostering true collaboration. bit.ly/firstyearatmon…

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@HMRCcustomers It’s money owed in tax credits from my Self Assessment filing as I was overtaxed. But the phone line is closed for Self Assessment, and live chat doesn’t get me to a human.

@tsreth Hi Tarah. Is this money owed to you by Tax Credits, or is it a refund from another part of HMRC? Steve

@_nathancable Thanks for the heads up! 🙏🏼 I didn’t see this until now but a few customers emailed me and fixed it an hour later.

Thinking about working in fintech? Here's what the @monzo design & research team has to say about building banking experiences and how it's different from other sectors: bit.ly/3IyoqNU

Frustrated in your current job? Feel like you're not having the impact you know you can deliver? Come join the @monzo design team, and fulfil your potential (Salary bands included in the job post) boards.greenhouse.io/monzo/jobs/336…

Best theatre I’ve ever seen. Powerful, gripping - at times, funny - and totally destroyed me. @NationalTheatre

@IKEAUK I’m looking at the Jonaxel frame which is out of stock nearly everywhere. For the Hammersmith location, it says a store associate can help place an order. Can they place an order from another location that has availability, or would it have to be available online?

@ThaiAirways @ThaiAirwaysUK I’m due a refund due to a changed flight, but your team hasn’t responded to my email in over 2 weeks. Could you please help?

@ThaiAirways I’ve emailed your Reservations team for a refund due to a flight change, but no one has responded in a week! Could you please help?

My summary of UX Research articles, podcasts and videos that caught my attention this week 🎉 userweekly.com/embrace-the-su… By @tsreth @janelle_ward @gamcilwraith @productherapist @albanvillamil @lawtonpybus @SurveyMonkey @dscout @hidovetail @AnswerLab @LIONMASON_UX @robertalearns #ux

@sainsburys Love this ad.

Just the thought of home-cooked gravy, poured over a piping hot Christmas lunch, is enough to get us excited 🍴🏠🌟 Food is Home. Home is Christmas. Sound on for all the festive feels 🔊 #SainsburysXmas

@HexagonUX Thanks for hosting a great mentor matching event tonight! Was wonderful to meet so many women in tech and UX.