TV Licensing

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TV Licensing

TV Licensing

@tvlicensing

Official customer support for TV Licensing in the UK. We're here 9.30am to 5pm, Mon - Fri (exc bank hols) Follow @tvlicensingnews for latest news and campaigns

UK Katılım Aralık 2008
14 Takip Edilen5.4K Takipçiler
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em@embemm1234·
@tvlicensing can you respond to my dm about getting a refund due to resident now living in a care home
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TV Licensing@tvlicensing·
@smiliesarah Hi Sarah, we're sorry to hear this is happening and would like to take a look into this. Could you please DM us the address? Thank you.
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Smilie Sarah 😁🍃💚🍃
@tvlicensing why do you keep sending threatening letters to my dad who is dead! Honestly I’m not sure what more I can do but I can assure you he isn’t watching TV 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤷🏻‍♀️
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@chrissieroyal
@chrissieroyal@chrissieroyal·
@tvlicensing Hi, I’ve just sent a DM before properly introducing myself! I hope you received it 🙂
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TV Licensing@tvlicensing·
@iluyimbazi Hi, we're sorry to hear you're receiving letters despite telling us you don't need a licence. We'd like to take a look into this, could you please DM us your address? Thank you.
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I L
I L@iluyimbazi·
.@tvlicensing can you please stop sending threatening letters to my address? I have told you several times I don’t need a license as there’s nothing live worth watching. You provide no services whatsoever at my address. Find someone else to threaten. And make sure whatever idiot you are planning to send comes with a court warranty as they will be trespassing without it. Also make sure they have an enhanced DBS
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TV Licensing@tvlicensing·
@SadBanana9999 Hi, thank you for contacting us. If you'd like us to take a look into the payments for your licence please DM us the full name and address on the licence. Thank you.
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Sad Banana
Sad Banana@SadBanana9999·
@tvlicensing hello! Why have i been charged over £46 AGAIN?? I paid in may and now I was charged again? 3 months have not passed ! I am being robbed. I will be cancelling this robbedy service I only browsed some bbc news since May i dont own tv -to pay so much its crazy
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TV Licensing@tvlicensing·
@faeriefeet2021 Hi, we've responded to your DM just now. We appreciate your patience whilst we look into this. Thank you.
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Tinkerbelle
Tinkerbelle@faeriefeet2021·
@tvlicensing I sent a DM regarding my ongoing problem after applying successfully for a free over 75 license on the 22nd June. I want to know if I need to cancel my direct debit before the August payment is requested. I'm also due a refund!
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TV Licensing@tvlicensing·
@velvetfur Hi, we'd like to take a look into the letter you've received. Could you please DM us your address? Thank you.
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velvetfur
velvetfur@velvetfur·
@tvlicensing We've received another letter! Can you confirm if we need to keep updating you after saying we don't need a TV licence, like does our declaration expire and need to be renewed or something?
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velvetfur
velvetfur@velvetfur·
@tvlicensing Hi, please stop sending automatic letters about getting a TV licence. We've told you at least twice that we don't watch live or catch-up TV so don't need a license. There's nothing on TV worth watching, it's all rubbish and not worth paying for. Thanks.
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TV Licensing
TV Licensing@tvlicensing·
@sarahThompxkr Hi Sarah, thank you for contacting us. Please can you DM us with your address information and we can take a look into this?
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sarah Thompson
sarah Thompson@sarahThompxkr·
@tvlicensing I’ve cancelled my tv licence, stating moving aboard and you emailed to say its cancelled but still try to say let you know where I am moving to so I don’t get letters sent for up to 6 months. I stated I’m moving aboard not just cancelling for fun. Please help
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TV Licensing@tvlicensing·
@UkPatching Hi Martin, thank you for contacting us. If you'd like to DM us with the licence information we can take a look into this.
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TV Licensing
TV Licensing@tvlicensing·
@JamesHa26472054 Hi James, thank you for contacting us. If you are still having issues please DM us and we can take a look.
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James Harmon
James Harmon@JamesHa26472054·
@tvlicensing you make it punishingly hard to say I don't need a licence on your site. HOW?????
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TV Licensing@tvlicensing·
@jonesy_laaa Hi Sarah, thank you for contacting us. Please can you DM us with your licence information and we can take a look into this.
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Sarah Jones #21
Sarah Jones #21@jonesy_laaa·
@tvlicensing just checked on your website to see how much I’ve paid towards my TV license and you’ve not added on £7 to my account. I want to speak to someone please. £7 is £7!
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TV Licensing@tvlicensing·
@stewart_ch20018 Hi Stewart, thank you for contacting us. If you'd like to DM us we can look into this.
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TV Licensing@tvlicensing·
@ianlh67 Hi Ian, if you only use a digital box to listen to the radio through a TV or an external sound receiver you do not need a licence. Thank you.
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ian H
ian H@ianlh67·
@tvlicensing can you confirm if I receive radio content through Freeview, do I need a licence
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TV Licensing
TV Licensing@tvlicensing·
@l_ldisney Hi, thank you for contacting us. We're sorry that letters have continued to come to the address, if you'd like to DM us with the address information we can take a look into this.
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Dennis and Hugran
Dennis and Hugran@l_ldisney·
Despite telling the @tvlicensing that my 90yr old mum died and getting a refund on her existing TV licence, there have been probably five letters delivered to her house written in a less than decent tone. Please DO come and look through her window. There is no one living there😡
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Lollie
Lollie@laurabevan1471·
@tvlicensing hello, I have sent you a private message. Could you please respond. Thank you ☺️
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TV Licensing@tvlicensing·
@fossman1979 @BBC New licences are always dated to expire 12 months from the first day of the month in which they are purchased so the expiry would still be the same for a licence purchased in their wife's name.
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Justin F
Justin F@fossman1979·
@tvlicensing @BBC If someone didn't renew and bought a new licence in their wife's name would the new licence have a different expiry date? Asking for a friend 😜
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Justin F
Justin F@fossman1979·
My TV Licence expired while I was out of the country on 30 June 2026. I renewed it yesterday after returning, but the new expiry date is still 30 June 2027, so it isn't a full 12 months. Is that correct? @TVLicensing @BBC
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TV Licensing@tvlicensing·
@CateDeighan @tvlicensingnews Hi Cate, if you're using BBC iPlayer to show the match then the school will need a TV Licence. You are not able to pay for just a one off game. To find out how to buy a licence visit tvl.co.uk/pay
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Cate Deighan
Cate Deighan@CateDeighan·
@tvlicensingnews @tvlicensing We would like tow show the replay of the England game on Monday morning for our pupils at primary school. We are a small school of around 200 pupils. I have a personal player account and tv license is there a way I can pay for just a one off game?
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