U Account

@Kay02449598 Hi Kay, please send an email to info@uaccount.uk. One of our team members will be able to assist you with logging in. Many thanks

@UAccount Hi I can't log in to my account as my old phone number is registered. Can you help me update this so I can access my money please

@Triple_Sven Hi, please contact our email address at info@uaccount.uk to raise this with the team.

@carrilho_helder Thank you for getting in touch, I'm sorry to hear you are not impressed with your account. Please log in and send us a Secure Message. We'll get back to you as soon as possible. Kind regards,

Our U Account team are available Monday - Saturday, to help you with all your queries. Send us a DM to discuss your U Money account now! #UMoney #UAccount #CustomerServiceTimes

@Mscvac Hello, As the U Account is a digital online provider we aim to answer all queries online through services such as Email, Secure Message, and Social Media. Many thanks,

Is U Account for me? Open your account 👉 uaccount.uk

Need a current account that's flexible and easy to use? Try U Account, a simple way to manage your money. uaccount.uk

Post lockdown plans in full swing! Our U Money app can make transferring your funds from accounts easy, see for yourself uaccount.uk #OnlineBankingUK #BankingUK #PostLockdownPlans

@AnnaHanchard Hey! If you email our team at info@uaccount.uk they'll be able to assist you!

@UAccount Can't log onto my account - says I don't have an account so how do I remove the funds that are in the A/C????

@Chloe44059867 Hi Chloe. You can load cash into your account using any PayPoint in your local area. Please send us a query through your online account if you need any help finding a PayPoint outlet closest to you.

@UAccount hi. Can I use payzone/paypoint (I forget which one it is) to pay cash into my account yet?

@AntManJRFloyd Our response times are dependant on queue volumes and as our team doesn't work Sundays, you're query will be responded to today. Please send us a direct message should you require urgent assistance. Thanks

⚠️ BE AWARE! Please be extra cautious of anyone asking for your bank details. A fake NHS text has been circulating, telling people they’re eligible to apply for the COVID-19 vaccine. Details can be found here: conversation.which.co.uk/scams/scam-nhs…

We're aware that a lot of our customers are waiting for responses to messages. We are trying to get back you as quickly as we can. We have answered some of our most common questions on this page. We hope that this helps you get the answers you need. uaccount.uk/new-uaccount-q…

@iamdarv Thanks for getting in touch. Please send an email to us to info@uaccount.uk Regards,

@UAccount how do I contact customer services? I have used your contact us 3 times and heard nothing in over a month.

@davidwi59590814 All our beta customer's have already been chosen, sorry! Our new account will be launching soon. Just keep an eye on your emails and our website.

@UAccount How can I be a beta customer? How is it changing

We're launching the all-new U Account to our first beta customers today! We’re so excited to share what we’ve been working on with you all and this is the first step of the process. Don't worry, we'll keep you posted on when you can get your hands on the NEW U Account!

@RHobbins Hiya! We sent an email out regarding the new accounts last week! Once we have further updates we'll be back in touch.

@_bingster_ Sorry to hear about this, please could you send us a DM so that we can look into your issue? Thanks

@ThisisAmyG Hi Amelia. Once the change of partnerships from Wirecard Card Solutions to Modulr is complete, all customer accounts will be migrated under the new account. Closer to the time, bank details will be provided to each customer that will be migrated. Thanks

@UAccount Do existing customers like myself need to sign up again for the new accounts or will we automatically be switched?

@msbarbadosuk Hi Juno. Sorry to hear about this, please could you send us a DM so that we can look into your issue? Thanks

@UAccount I haven't been able to log into my account in over year after receiving a new card which I couldn't register

@CrypticTradeBTC Hi Mo. Sorry to hear about this, please could you send us a DM so that we can look into your issue? Thanks