Uttara Gangopadhyay

@CESCLimited It is mire than an hour there is no power. Even whatsapp messages are of no use. The bot is even refusing to accept the docket number saying it is invalid.

@ug_cal Dear Consumer, We are looking into the matter and shall get back to you soon. Thank you for your patience. Regards, Abhijit Team CESC Limited

No power in Baranagar Mullick colony & Adarshapally for the last 40 mins in this brutal Kolkata heat. This is a medical emergency for patients and seniors who can't survive minutes without a fan. Please look into this urgently. @CESCLimited @SanjivGoenka #PowerCut #Kolkata

@CESCLimited Please do not thank me for being patient. I am not. Rather i am feeling helpless with no customer support. @sanjivgoenka

@ug_cal Dear Consumer, We are looking into the matter and shall get back to you soon. Thank you for your patience. Regards, Abhijit Team CESC Limited

Had a smooth service experience with CESC? We’d love to hear from you! 💬 Your feedback helps us serve you better. Leave your valuable feedback today. CESC - With You Always [CESC, Customer Feedback, Service Experience, Consumer Support, With You Always]

@CESCLimited Kindly do so at the earliest.

@ug_cal Dear Consumer, We are looking into the matter and shall get back to you soon. Thank you for your patience. Regards, Abhijit Team CESC Limited

@SuvenduWB Hope free travel for women on government buses in West Bengal does not include travel on AC buses. Also, there should be a bar on the financial status of women eligible for free bus ride. Please give it a thought.

An eventful first day at Nabanna as the Chief Minister of West Bengal. Today, we transformed promises into action. Chaired the first Cabinet Meeting and took 6 landmark decisions to reclaim the glory of our State:- 1) Ayushman Bharat: Finally, the people of West Bengal will receive the benefits of the Hon'ble PM’s flagship health care scheme. 2) Securing Borders: Ensured the immediate transfer of land to the BSF for Border Fencing, which is to be completed within 45 days. 3) Empowering Youth: As promised in the Manifesto, increased the age limit for State Government job seekers by 5 years to support those who lost precious time during the previous regime. 4) Re-established the Constitutional Modalities: Officially implemented the Bharatiya Nyaya Sanhita (BNS) and gave the green light for the Census to ensure proper representation. 5) Justice for Martyrs: Taken steps for the fulfillment of commitment towards the well-being of the 321 families who lost their loved ones while standing for democracy in West Bengal. 6) Removing obstruction for the implementation of Central Government Schemes - Paving way for smooth implementation of Central Government Schemes like PM Vishwakarma, Pradhan Mantri Fasal Bima Yojana, PM Ujjwala 3 etc... From allocating portfolios to my esteemed colleagues Shri @DilipGhoshBJP, Smt. @paulagnimitra1, Shri @NisithPramanik, Shri Ashok Kirtania, Shri Khudiram Tudu to meeting with top Bureaucrats and Administrative Officials, the message is clear - this is a Government "Of the People, By the People, For the People," not For the Party, unlike how the previous Govt operated. The era of 'Asol Poribortan' has begun. Jai Hind 🇮🇳

@CESCLimited Thank you.

@ug_cal Dear Consumer, While we are glad that your supply has been restored, we regret the inconvenience that you had to face. We are taking your feedback into consideration and would initiate the needful action.  Regards,  Abhijit Team CESC Limited

বিদ্যুৎ আমাদের জীবনকে আলোকিত করে, কিন্তু উপযুক্ত সুরক্ষা না থাকলে সেই আলো অন্ধকার হতে পারে যেকোনও মুহূর্তে। তাই বাড়ি ও প্রিয়জনদের বিদ্যুৎ সংক্রান্ত বিপদ থেকে সুরক্ষিত রাখতে নীচের slide-গুলি scroll করুন। CESC - সঙ্গে আছি [CESC, With You, Electrical Safety, Power Awareness, Safe Electricity Use, Energy Protection]

@CESCLimited Thank you. Yes. Would also request you to look into this frequent power failure issue - as i stated earlier during our conversation that only one phase in our building faces power outage while the other one does not.

@ug_cal Dear Consumer, We trust the supply has been restored. Do feel free to contact us for any further assistance. Regards, Soummo Team CESC Limited

@CESCLimited Yes of course

@ug_cal Dear Consumer, We are concerned about the issue you have raised. We are looking into your issue, to assist you better, our team will reach out to you from 03324549725. Kindly let us know if we can call you up right now ? Regards, Soummo Team CESC Limited

@IndiGo6E Then, when i find the washroom dirty, can i approach #indigo for redress as i have paid the #CUTE charge to use #airport infrastructure?

Hi, please note the Common user terminal equipment (CUTE) fee is charged to cover the cost of using airport check-in systems and infrastructure. The additional tax and fee you see is required to be paid to regulatory authorities in relation to the booking. To learn more about these charges, you may visit this link goindigo.in/information/co…. ~Apurva x.com/messages/compo…

WTF is a cute charge? @IndiGo6E

@theswapnilsri Yes, this obnoxious behaviour is more common in trains in India. Passengers simply dump trash/food trays/paper cups under the seat because they want their own free of garbage. The trash gets kicked around as passengers move along aisles, dirtying the whole area.

Something small happened on my flight yesterday. IndiGo flight. Sitting next to a guy, well put together, well dressed. The kind of person you’d point to and say “educated, aware.” He finishes his snack. Looks at the trash in his hand. And places it on the floor under the seat in front. Not accidentally. Deliberately. The cabin crew came through for trash collection. Did their job perfectly. Collected from everyone’s hands, every tray table. The stuff on the floor, easy to miss from that angle, stayed. We landed. His cups and food box were still sitting there on the aircraft floor. And I just sat with this feeling I couldn’t quite name. It wasn’t anger. It was something closer to disappointment. Or maybe exhaustion. Because we’ve been having this conversation about civic sense in India for decades now. And nothing moves. Here’s what I’ve come to believe. It’s not an awareness problem. It’s not an education problem. It’s not even an income problem. It’s a “whose problem is it” problem. Most people in India have unconsciously decided that shared spaces, flights, roads, parks, footpaths, are not their responsibility. Someone is paid to clean it. Someone will handle it. Me? I’m just passing through. And that mindset is exactly where the problem begins. Because civic sense isn’t just about what you do. It’s about what you normalize. Every time someone litters and nobody reacts, the bar drops a little lower. Every time someone cleans up after themselves in a space nobody’s watching, the bar rises. We are all, quietly, setting the standard for each other. Choose the standard you want to live in.

@CESCLimited Yes. Thank you.

@ug_cal Dear Consumer, We trust the supply has been restored. Do feel free to contact us for any further assistance. Regards, Sanjay Team CESC Limited

নববর্ষের শুরুটা হোক সমৃদ্ধি ও আনন্দে উজ্জ্বল।সুখ, শান্তি ও সুরক্ষায় থাক সবার সংসার।ভালো কাটুক ১৪৩৩!​ CESC - সঙ্গে আছি [CESC, Bengali New Year, Poila Boishakh, Prosperity and Happiness]

@CESCLimited Please give an approx time when we can expect power to be back, if you have actually identifued the issue. What is the techical issue causing power failure?

@ug_cal Dear Consumer, Referring to the conversation with our representative. We sincerely apologise for the inconvenience caused. Your supply is affected due to some technical issues and our team is working on it. Regards, Sanjay Team CESC Limited

@IndiGo6E True, you ask passengers to report two hours. But when flights are delayed? Have you spared a thought for those passengers who arrive two hours early only to find their flights delayed for two to three hours or even more?

Hi, we understand that missing a flight can be challenging and we'd like to apprise you that our check-in counter closes 60 mins before the scheduled departure and you reported post the counter closure time. To ensure a smooth travel experience, we request customers to arrive at the airport at least 2 hrs prior to their departure. We see that our airport team has accommodated you on an alternate flight. We appreciate your understanding. ~Team IndiGo

Reached the airport 2 hours before departure, yet Indigo cancelled my ticket claiming my seat wasn’t confirmed. Instead of resolving, they kept transferring me around with zero accountability. Felt like we were begging for basic help utterly unacceptable service. @IndiGo6E

@CESCLimited The problem persists. Kindly treat this as urgent.

Dear Consumer,   We are concerned to hear about the issue you raised. Your complaint has been noted and the Complaint Reference Number is 0426015512. We are looking into your issue. If the issue persists longer, we will notify you proactively or else you may also DM us for any queries. Thank you for reaching out to us.   Regards, Kousik Team CESC Limited

@CESCLimited Pls call rightaway Thanks

Dear Consumer, We are concerned to hear about the issue you raised. We are looking into your issue, to assist you better, our team will reach out to you from 03324549725. Kindly let us know if we can call you up right now or if there is any other convenient time you want us to connect with you. Regards, Sanjay Team CESC Limited

@CESCLimited Trying to DM details of address for resolution of power failure problem but 'message' is not opening. Pls advice how to DM. #customercare #cesc #sanjeevgoenka

If you are visiting @Dishaeyecare (Gariahat) for the first time (like me), do carry a folder or file that can hold your documents. #dishaeyecare does not provide them, not even on request. Otherwise their service is impeccable.