Updater

We’re thrilled to share that we’ve raised a $215M investment from Vista Credit Partners of @Vista_Equity to help fund our most ambitious initiatives yet 🎉 Read more in this note from @davidmcdg updater.com/blog/updater-i…

@LiiVELOVEPiiNKY We'd be happy to help get you logged in! Please reach out to our Customer Support team directly at help@updater.com. We look forward to hearing from you.

@updater I need an invite I moved and can’t log back in 😩😩 HELP!

@minoru51690263 @murattyy23 @cryptobits72 @Jenagalss @Arash__ww @DrAbiyAhmed5 @tina_elka @Mary56573957 @_Machado_486 @LOUDBASSNOISE @MarshallTrau @RiteshK99771605 Hi, Thanks for reaching out! However, I think you may have intended to reach out to someone else. Just wanted to make sure your email landed in the correct inbox. :) Let me know if you have any questions or need help with anything Updater-related! Best, Alan

@OpiWa789662 @geoffreynyakund @HANOO04824167 @hardikindus_co @OpiW

@ZedEm12 Thanks for reaching out.  Please email our support team at help@updater.com so a member of our support team can look into the issue.   Please include the email address used to create your Updater account and a screenshot of the message you are seeing. Thanks, Chyme

@updater hi is there something going on with the app? I keep getting a recurring message that wont disappear. I have pressed continue and no change.See attached. Please advise!

@jordanwags Sorry you are having trouble securing your renter's insurance.  We'd love to resolve the issue for you.  Please email our Customer Support team at help@updater.com and provide the email address used to create your account.  Thanks, Updater Support

@updater Every time I click on renters insurance, it goes to a screen that says “We found a top insurance provider for you. We’ll find the best plan for you in minutes.” Then it just stays on that screen and goes nowhere. Why?

We've partnered with @Assurant to bring top-tier renters insurance into our moving app. 🤝 You can now purchase renters insurance through Assurant, bundle it w/ rent, & upload proof of purchase directly to your new community using Updater.🤩 updater.com/blog/assurant-…

@tjWam Thanks for reaching out! If you need assistance with your Updater account, please contact us at help@updater.com and we will gladly assist.

@updater hey, can I please get some one to help me reset my password?!? It’s been two days now & no one has executed any actions for this issue to be resolved.

@fannin_katrina @Vista_Equity @davidmcdg Thank you for bringing this situation to our attention. Please email our Customer Support team at help@updater.com so that we can further investigate this issue.

@updater @Vista_Equity @davidmcdg wonderful now many @davidmcdg can focus on the rip off app DOLLY, since ive been fighting the company for over a month for a REFUND OF MY DAMAGED ITEMS! total scam of a business!

We’re thrilled to share that we’ve raised a $215M investment from Vista Credit Partners of @Vista_Equity to help fund our most ambitious initiatives yet 🎉 Read more in this note from @davidmcdg updater.com/blog/updater-i…

Did you know that the average leasing team spends 60/hrs per month handling move-ins? 🤯 We have the solution for your messy move-ins - swing by Booth 1222 to learn how to save your communities time and money. #NMHCOpTech #optech2022

@MoneyballMitch @CoxHelp Thank you for reaching out - sorry for any confusion here. Please reach out to our support team with your email address at help@updater.com. Once we hear back from you with this information, we will gladly assist you with this matter further. Kindly, Updater Support

Just tried using @updater to sign up for @CoxHelp internet. Was told I had call in to set up service. I call in and I’m told that the price listed on the site is not the price. This is literally false advertising. I’m going to go with another provider but hope this is helpful.

@shlokpunjabi @arcade_demo Thank you!

saw an @updater demo sample made using @arcade_demo love the video capture. shocked seeing how smooth everything sits on a chrome extension

We’re thrilled to be named 2022 “PropTech Innovation of the Year” by @PropTech_Awards 🏆 Thank you to all of our incredible partners for allowing Updater to play a role in your company’s success. #proptech #realestatetech #retech #innovation updater.com/blog/updater-w…

@meldeahl Hi Melissa, Thank you for your feedback and bringing this matter to our attention. We hold high standards here at Updater and want to help make your move as seamless as possible. With that said, if you could please contact our team at help@updater.com and provide us with y...

@updater Very disappointed in your company. No one showed up. No one could answer any questions. Terrible customer service. Do not recommend. Skip this third party disaster.

@AnkitSarrafHD Thank you for bringing this situation to our attention. Please email our Customer Support team at help@updater.com so that we can further investigate this issue.

@marcLdavison @LeadingRE We strive to provide great service to our clients. Thank you for the support!

@updater Nice job today on @LeadingRE Live. Congrats on your funding and growth. You guys are a quality service and a great vendor/partner to brokerage.

@ThielaRealtor My apologies, the correct email address is success@updater.com.

@updater can someone tell me how to turn off automatic client invite? It is very annoying. Especially when the client didnt get the house.

@ThielaRealtor Please send a request to sucess@updater.com and our Support Team will take care of that for you.

@CraigNLevitt If the invite has not yet been sent, you can still edit the move date. Otherwise, your client can edit it themselves when they claim their invite. If they need any assistance, our support team is available at help@updater.com Best, Updater Customer Support

@updater can I change my client's move in date? Or do they do it?

@BenCordon6 Dear Valued Customer, we really appreciate you taking the time to share your experience with us. We’re sorry your experience didn’t match your expectations. Our goal is to streamline the entire moving process and ensure that your move is as simple and stress-free as possible. ...

@updater if yall dont stop emailing me to tell me its my last chance to move, ima slap ya movas