Brandon E.B. Ward

today's AI tools are massively increasing everyone's output. but we're still throwing stuff over the wall, just a lot more & much faster. at the Design Futures Assembly, @Wattenberger and I demoed what we've been building to keep teams aligned.

If you're so inclined and have the capacity and desire to contribute, my son is trying to raise $300 for his HS choir. instaraise.com/CYk-4pdT?a=12&…

After 30 min. of online exploration, including asking AI... after 4 rounds of emails with support, they finally figured out where I can find my invoices on their site: All subscription invoices can be found at Settings > Billing > Cancel Subscription. #UXDesign #UX #IA

Hollywood is on the verge of a HUGE opportunity: Choose Your Own Cast movies. Pick your movie, pick your cast, enjoy!

It seems @TraegerGrills wasn't prepared for a million people to be smoking turkeys at the same time on Thanksgiving and their servers couldn't handle the traffic. Guess it's back to monitoring temperature with my analog eyeballs every 15 minutes 'cause I can't log into my app.

"💎Diamonds wish they were as hard as the status quo." — Charlie Pratt

@jarango I've had to prompt CGPT to write documentation for Cursor (using Claude) to reference when writing code that runs an API call (with a custom prompt) to CGPT.

LLM inception: prompting ChatGPT to write a prompt for Claude Code asking it to convert a current project to instructions for a custom GPT. 🤪

The Princess Bride

My 18-year-old son left this week to serve in San Jose for 2 years. Proud of who he is—and who he’ll become. Service changes us: it builds courage, empathy, and love. Wherever you are, find a way to serve—you’ll gain more than you give.

🚀 Step into the future of design! Join Shelley Evenson for #SDCG25 Designing for Agentic Systems — a talk on how AI agents are transforming user experiences + why service designers are poised to lead. 👉bit.ly/43kdAp2 #AgenticSystems #AI #ServiceDesign

There's a subtle cruelty to email auto-responders. They're the 1st to respond, lulling you into a sense of connection, then they do a 180° w/ a "Psych! Dave's not here man..." to excuse their lack of response. Now I'm sadder to have received the auto-response vs nothing at all.

@round Reminds me of Devil On My Back by Monica Hughes. That didn't go so well for that society.

literally 10 years from now neural interfaces will be nbd and y’all still arguing about design tools

@LukeW That's unfortunate. I really appreciated Bench's approach, especially when I needed to be able to trace everything back to its source. Others are starting to do it, but not at the level Bench has.

@uxward did not get the adoption we were hoping for. putting focus on what's working: augmentcode.com reve.art and new things: agentdb.dev ...

@LukeW - just got my notification that Bench is no more :-\ ... is it really just going away, or is evolving into its next form?

We’re excited to welcome Katrina Alcorn from Accenture Song as #SDGC25 keynote speaker! 🌍 The future of work is human-centered. Don’t miss it. 🔗bit.ly/43kdAp2 #ServiceDesign #AI #FutureOfWork

"Could you share the design view with us please?"

We’re excited to welcome @LucidSoftware as an Innovator Partner of the #SDGC25! 🔗bit.ly/43kdAp2 From Lucidchart to Lucidspark and airfocus, Lucid empowers teams worldwide to visualise, align, and build the future. Learn more 👉 lucid.co #Innovation

🎙️ Calling all design professionals, agencies, teams and neophytes! SDGC25 is the perfect meeting point to network, exchange ideas, and learn from each other’s experiences. 🌍✨ 🔗 bit.ly/43kdAp2 #SDGC25

Playing with a new tool, OneForAll, to manage our social media from one spot. Just checking it out for now. This post was written in OFA, then posted to LI, Threads, and X all at once. It helped me write the post and set up hashtags, too!

@joenatoli @MicrosoftTeams It's easy to poke @ anyone from the outside when we don't actually know what constraints they had. I guarantee there's a team of talented, dedicated designers who wanted/want to make Teams awesome...but something is preventing that. Enterprise software is hard! How can we help?

@uxward @MicrosoftTeams Exactly. No designers or actual #design involved (where it counts most). Functional specs or fetures alone have never made any product succeed — and never will.

Your regular reminder that @MicrosoftTeams is the most poorly designed collaboration software in the history of the Universe. I honestly don't think I have ever seen an app where the navigation model, structure and interaction made LESS sense. (And I've been working with the worst Legacy Enterprise apps you can imagine for 25+ years.) Inexcusable on every possible level. #UX #ProductDesign #WTFUX