Vercel Support

Looking for something? Visit: • vercel-status.com for status updates • vercel.com/help for support • vercel.community for the @vercel community

@ChadMcbuick @vercel Hi Brian, could you share the ticket number so we can review it?

@vercel_support @vercel When are your trust and security team going to actually deal with my issue? Possibly the worst company I’ve ever had the misfortune to use. Utter wankers

@P4mui @verce Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/abuse

@verce @vercel_support @vercel_support btw just found the "client" side of the phishing without the name.com domain https://votenetwork-client(.)vercel(.)app/

Je vois que très peu de personnes le savent : oui, le phishing moderne demande un code de double authentification. Sur la majorité des phishings visant des comptes X/Twitter par exemple : l’automatisation va vérifier si le mot de passe est correct et si y’a besoin d’un code de double authentification, ensuite le compte est automatiquement connecté chez l’attaquant C’est comme ça que beaucoup de comptes, incluant des comptes politiques, se sont fait avoir récemment Donc oui la 2FA ça protège mais ce n’est pas infaillible à la bêtise humaine. Exemple concret : le phishing https://communitystatus-x(.)com/… dans le js et dans l’HTML on peut voir des références à la double authentification par SMS et par app, l’automatisation check votre mot de passe pour voir si y’a besoin de la double authentification ET S’ADAPTE selon ce que vous avez d’actif (Attention : cela ne veut pas dire que la 2FA est inutile, LOIN DE LÀ) Faites attention à vous.

@notbohm1981 Hi, our support team member has reached out to you.

@vercel_support — Pro customer with a billing ticket from July 6 that hasn't gotten a response. Invoice is now past due. Root cause was a log drain loop on my end, already fixed. Can someone take a look? Happy to DM the details.

@skocherhan @BIGLOBE @awscloud Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/abuse

'BIGLOBE メール ログイン'

@Prathik__Pai @vercel Hi, sorry about this. This issue should be resolved now. vercel-status.com/incidents/zxb1…

Vercel is showing a 404 page when I try to access my account/dashboard. 😕 Is anyone else experiencing this, or is it just me? @vercel @vercel_support

@CincauHangus Hi, sorry about this. This issue should be resolved now. vercel-status.com/incidents/zxb1…

How do I send an email to @vercel_support when all the support is login gated and @Vercel login is down? @rauchg

@samposwal Hi Sameer, it looks like you raised a ticket with us. Our team will review it and update you shortly with more details.

@vercel_support We're being charged $10/month for Speed Insights, even though none of our projects use it. Speed Insights appears to be enabled at the billing account level, but it's not enabled or used by any of our projects. There also doesn't seem to be any option to disable it, so we're being billed for a feature we aren't using. Could you please help us understand why this charge is being applied and how we can disable it?

@gabdroguett Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

@vercel_support need yor help

@Giebz Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/accountrecovery

@vercel_support urgent - account has been hacked and all pass keys / emails / social logins have been removed. Emailed security yesterday. HELP!

@reetesheth Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/accountrecovery

@vercel_support My Computer was recently compromised and now my pass keys was in laptop but since i lost all my data im now not able to login can you help me.

@dzrmb Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

@vercel_support help, is there anything I could do in this case? I activated attack mode, denied the IP address but requests are still coming

@aaw_nu Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

@vercel_support @Google What I mean is, it wont accept/fetch northbased.eu/sitemap.xml but has no issues accepting/fetching northbased.net/sitemap.xml despite it redirects to the first link. Any guesses? ref. @googledevs

@vercel_support I'm not entirely sure its a Vercel issue, but i've tried all. I recently moved my domain from northbased.net to .eu and 301 the domains in your system. @Google will take my sitemap on .net but not .eu; "could not be fethced", I even checked bot protect..

@aaw_nu Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

It updated now and asked me to change both ip and cname.

@vercel_support I am receiving certification error trying to add domain to project. request to ...letsencrypt.org... 676 failed, reason: Client network socket disconnected before secure TLS connection was established

@Ashan_L31 Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/accountrecovery

Hi @vercel_support , I've lost access to both my passkey and recovery codes and can't complete 2FA on my account. I've already emailed support ticket. Could you help me regain access? Happy to verify ownership via DM.

@hallinultradev Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

@vercel_support There is a severe bug when changing env When updating staging it also updates prod Please send DM

@HepJehd46886 @vercel Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

@vercel_support @vercel Hello. Someone used my bank card ending in 2959 for several $500 subscriptions on Vercel on June 10th. Can you please help me?🙏

Looking for something? Visit: • vercel-status.com for status updates • vercel.com/help for support • vercel.community for the @vercel community

@FanaHOVA Hi Alessio, sorry about the problem. Are you still facing an issue to submit ticket?

@vercel_support are you ok? The AI chat is completely broken

@Amr0Khalid Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

@vercel_support I have not been able to get codex vercel mcp working at all. Seems to be an issue on your side since redirect url from codex looks fine.

@sedbytes @vercel Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/abuse

@vercel @vercel_support there is an active malicious script hosted at auth-confirm-three.vercel.app/api please take it down asap.

@Sahil_Gulihar_ Hi, could you contact using this link so we can route to the best person to help get this resolved for you quickly? vercel.com/help

shifting to cloudflare pages. Thanks @vercel_support for amazing domain config and stable apps after AI

Vercel Just works until it stops working. Been trying to fix the domain since last 3 hours with no luck and vercel is forcefully redirecting to www prefix just cuz it has its biases