Verizon Support

@Dannieshanice We certainly don't want to see you go, and we want to make sure your billing is handled correctly. Please send us a DM, so we can jump into your account details and get this resolved for you right away. *Michelle twitter.com/messages/compo…

Still gonna need @Verizon to credit my account before I cancel my service with them it’s ridiculous

@KCBFiend We're sorry to hear that you're having trouble and haven't been able to call for the past few hours. You deserve better! Please send us a DM to get started on seeing what options are available to get you back up and running. We're here to help you out 24/7! *KC

@Verizon what the fuck is going on? This is the second outage in the last 6 months. Haven’t been able to make a call for the past 6 hours. Shit too damn expensive for this bullshit. Fix it.

That's not the news we want to hear! Keeping you connected is our priority and we are sorry to hear that you're having any trouble! We'd be happy to take a closer look and see what our options are to get you back up and running. Please send us a DM to get started, we are here to help out 24/7. *KC

Verizon outage? Again?

@afanacct Hi. I would be happy to assist with removing the ESPN Unlimited from your subscription. Send us a DM, and we can get that taken care of immediately. 🤗 *Dameon

@VerizonSupport I need to cancel my espn unlimited account but can’t find how to do so on my Acct page. Help

@childriv Hi. I would be happy to look into your current service concerns, and get you connected immediately. Send us a DM, and we can take the next steps to get this resolved for you. 🤗 *Dameon

@VerizonSupport What is going on with service outages? It’s been over 24 hours.

@urbantechdaily We'd love to take the time to figure that out! We have live agents standing by that are happy to assist, and capable of diagnosing your issue with receiving calls. Please send us a DM to get started! *Aj

@Verizon Why are my phones (iphone and s25 ultra) going to voice mail and I can't get calls

@YonceMing We want you to know we're here for you if you're considering joining the Verizon family. We're just a quick DM away 🙂 -Christy twitter.com/messages/compo…

Optimum is so annoying, the WiFi signal is so trash. I’m gonna listen to junebug and get Verizon

@sdmat123 We would be happy to review the bill. Send us a DM for further assistance with the account. -Cynthia twitter.com/messages/compo…

@VerizonSupport Can you explain what's happening here?

Hate to Karen out here, but I just think its so ridiculous that @Verizon and presumably other cell providers get away with fees like "line upgrade" fees. My phone is paid off. I'm *increasing* my monthly bill, locking in for another 3 years, AND on top of all that, they wanna charge you $40. What exact justification do you have for charging $40 to "upgrade" my paid off phone to a more expensive plan? Is that not robbery or am I being a diva over here? Rant over lol.

@sdmat123 Hi there, we understand your concern and would be happy to help address any issues with the bill. Please send us a DM to get started. -Cynthia twitter.com/messages/compo…

@LLMJunky @Verizon How is sales tax $151.80 on the $40 bullshit fee?

@aria_ahrary We are here to help. Send us a DM to get started. -Nikki

@VerizonSupport Your 611 hung up on me and keeps asking the same question Do you have anybody available or just auto guy?

@lkassidi We are here and ready to help with all we can. DM us for assistance -Anthony

Incredible the Verizon thing. No internet, no phone, nothing. You are not connected since 2.10 pm. No one to talk to, no one to resolve the problem.. How are we gonna work? What can we do? Boycott Verizon Switch to T-Mobile or AT&T. The worst company: Verizon

@TravisHeath17 Travis, we appreciate your loyalty over the past 19 years. Please send us a direct message, and we can check your account for possible savings. We're here to assist you! ~Gina

@verizon what is the logic behind sending a message thanking me for being a loyal customer for over 19 years and then promptly canceling my loyalty discount and raising my bill $31 a month? #verizon #Loyalty

@MizMonaS Hi Mona, That is more likely the broadcast itself from the network. The running time of their broadcast is within the control of the network. ^MJ

@VerizonSupport I need tech support for an issue with my FIOS tv. The CBS channel 502 is running an hour behind. All programming is delayed 1 hr. I tried rebooting the cable box but no change. All other stations are fine - no issues. What is going on with CBS?

@kelzs1 We understand your concern and are disappointed to hear we have dropped the ball. We would like to make things right and resolve your concerns. Please send us a DM for further assistance. -Cynthia twitter.com/messages/compo…

@VerizonSupport I can’t DM. You were supposed to call me yesterday morning. Guess what, no one ever called. I’m not shocked.

@VerizonSupport who do I have to sleep with to get you people to do your jobs. A simple release of my number has been a weeks long process. HIRE AMERICAN! No one speaks English.

@sitonhiscara We understand how crucial it is to access your account information. Please send us a direct message to address your concerns. We are here to assist you. -Nikki

Bro ever since I switched to Verizon it’s been hell getting anything done or any information and I have a business account. What a fuckin joke.

@URBoyBlue1 We understand your concern and want you to have a much better networking experience. Allow us the opportunity to assist with this issue. Send us a DM to get started. -Cynthia twitter.com/messages/compo…

Dear @verizon your service is unacceptable your 5G UW sucks can’t even stream with the “ best service” absolute garbage

@yordan_mike We know how important it is for reliable service. You can use the link below to check for network outages in your area. For any specific questions please don't hesitate to dm us, we are here to help verizon.com/support/check-… -Anthony

@VerizonSupport down again!?!?

@RedneckRailRd We want to make sure you get the service you need and will ask you to send a direct message so we can gather more details. ~Pam

@Verizon is Down in Central Indiana South of Fort Wayne How about some Help

@LoisTho21693560 Hi Lois! Thanks for letting us know! Is this for Verizon Wireless service? ^HEN

@VerizonSupport I accidentally got my phone shut off while switching to Comcast. Requested service start 4/1. Can you help restore service temporarily?

@LourdesR1212 We understand the importance of a strong, and reliable service. We'd be happy to check, please send us a DM with affected location's area code, so we can provide you with the proper assistance. ~Brian

@VerizonSupport What is happening with service in Miami, Florida???