VTpass

New Update!!! You can now reach us via: +234 0708 063-1810 +234 0908 748-2377 If you’ve got any questions or are facing an issue, reach out. We’re all ears. #VTpassSupport #Customersupport

@charliebeato Hi Charliebeato, we sincerely apologize for the experience. Kindly send us a DM with the details of the issue you encountered, and we’ll be glad to assist you as quickly as possible.

Can someone recommend a credible alternative to @vtpass. It is ALWAYS a struggle to get their customer service to resolve an issue. I need to send airtime to many persons at once (Bulk Airtime)

@pau72269 Hello there, thanks for contacting VTpass.com Apologies for any inconveniences experienced. Kindly send us a DM with more details on how we can assist.

@vtpass Have been calling, the customer service, for about an hour now.

New Update!!! You can now reach us via: +234 0708 063-1810 +234 0908 748-2377 If you’ve got any questions or are facing an issue, reach out. We’re all ears. #VTpassSupport #Customersupport

@Fortis_Lupus @Ola_dotun00 @Akin2209 @IkejaElectric IKEDC services are currently unavailable at the moment due to a temporary service downtime. We sincerely apologize for the inconvenience and kindly ask for your patience while the issue is being resolved.

@vtpass @Ola_dotun00 @Akin2209 @IkejaElectric Is it working now?

@vtpass what's happening with @IkejaElectric we can't buy token for meter

@blingbillz @Quickteller Dear Customer, Thank you for contacting VTpass.Could you kindly inform me about the specific issues you have come across? I am eager to provide assistance in resolving this challenge or forwarding it to the appropriate team, but I require a little more information beforehand.

Will most likely sleep in darkness I have try to no avail @vtpass @Quickteller even banking apps I'm seeing it as a partner and a cycle

Is @IkejaElectric not suppose to run 24hrs? Try buy token anything past 9pm Platform is always down from 9pm

@Ola_dotun00 @Akin2209 @IkejaElectric Kindly note that IKEDC is down

@vtpass @Akin2209 @IkejaElectric Hi is it working now

@PromiseUdom5 Hello there, thanks for contacting VTpass.com Apologies for any delays and inconveniences experienced Kindly send us a DM with your meter number for better assistance with this.

@vtpass Good evening I purchased a bill this evening and I haven't received my token How can I go about it

@Debs_opet @aedcelectricity Dear Customer, Thank you for your patience. Please be informed that your payment was received, and the transaction has been completed successfully. Your token is provided Token: 5714-1356-5273-7491-8600 We sincerely apologize for any delay and appreciate your understanding.

@vtpass @aedcelectricity Send my token na. It has been dayssss

@MIKANO_RealG Hello, we sincerely apologize for the delay and understand how inconvenient this situation must be. Kindly send us a direct message with your transaction details so we can investigate and assist you further. We appreciate your patience and understanding.

@evil9j Kindly note that token as been delivered to you via DM. Thank you for choosing VTpass

@vtpass I have sent am en Email, please I need ur urgent response

@evil9j Kindly check you DM as token has been seen to you.

@vtpass My Email Address you requested erostanley54@gmail.com

@evil9j We apologise for the inconvenience caused, please send us a DM with your email addressso we can assist you further.

@vtpass Please refund my 1,100 naira , how will you debit me and later say you cannot generate token , isn’t that a fraud. OPay will reverse you money instantly, yours is different and this is my first time with you and am experiencing this shit .

@real_tamba We apologise for any inconvenience, please send us a DM a we'd love to assist you with complaint or enquiry.

@vtpass Kindly engage your DM please

@chibuezevince Hello there, Thanks for contacting VTpass.com We appreciate your feedback/correction. Kindly note that we will look into this. Once again, we appreciate your feedback.

@vtpass, not to be that guy but you have some spelling mistakes in your API. "convinence_fee, minimium_amount" but this may probably break many APIs that depend on yours.

@Lo9hl @thatolodoboy Dear Customer, Thank you for contacting VTpass.com Kindly reach out to us on 07080631810 Thanks for choosing VTpass.com Please do not hesitate to contact us again if you need to make further enquiries. Regards, Team VTpass.com

@vtpass @thatolodoboy Not working 😕

@vtpass since I’m the 1st of the month I bought power unit after purchase token was not generated , up until today token I have not gotten neither have I gotten refund of my money.. Your support team keeps telling me they are looking into it .. since on the first

@Lo9hl @thatolodoboy Dear Customer, Thank you for your patience. Token: 41545641842738274367 We sincerely apologize for any delay and appreciate your understanding. Please do not hesitate to contact us again if you need to make further enquiries. Regards, Team VTpass.com

@vtpass @thatolodoboy Check dm

@Lo9hl @thatolodoboy Kindly send us a direct DM to get your token

@thatolodoboy @vtpass Was this resolved?

@Umarmanofgod1 We sincerely apologize for the delay and the inconvenience this has caused. This is not the experience we want for our customers. Kindly send us a DM with your registered details so we can assist you promptly. We appreciate your patience.

@therealtmmy We sincerely apologise for the inconvenience caused. Kindly send us a direct message so we can assist you further. Thank you for your understanding

@obimaduegbuna Hi there, Thanks for contacting VTpass.com We apologize for any inconvenience this may have caused. Kindly send us a DM with your meter number for better assistance on this.

@vtpass What is going on with VTpass? For the past month every electricity token purchase requires an email before I get my token. This defeats the whole point of using your platform. Fix your website.