Wandle HA

@DerekHo26613440 Good afternoon, an emergency job was raised with Rubax today to resolve the issue. Thank you- Ellena Comms

@WandleHA SW209NP HYDE HOUSE LIFT IS OUT OF ORDER ONCE AGAIN .

@DerekHo26613440 Good afternoon, I am sorry to hear this and will contact the appropriate team immediately to resolve the matter. - Ellena, Comms.

Enter our residents’ photography competition, with this year’s theme ‘Housing in London’. Two lucky winners will win a £50 Amazon voucher and more! For more details: wandle.com/enter-our-phot…

@beebachu92 @LondonFire Part 2/ We did see two bike locks on the handrails therefore our team will ensure they will be removed if they are used when they inspect the communal area. We have added signs to the communal areas and will continue to monitor the case . Thank you, Ellena, Comms.

@WandleHA @LondonFire Still no communication from anyone at Wandle and the e-bike is still there and still causing a potential slip/trip hazard and more importantly a fire risk for all residents in the block.

@WandleHA have absolutely ZERO concern for the health and safety of their residents! Despite numerous reportingS of a Jerry rigged e-bike being stored in communal hallway posing fire risk…no action has been taken for months! #FireSafety @LondonFire any advice?

@beebachu92 @LondonFire Part 1/ Good afternoon, our Estate Services team visited on 31/03/2026 and there were no e-bikes present, however there was a normal bike present and they have served a Tort Notice. We are aware this has become a frequent issue and will monitor the case and the communal areas.

@beebachu92 @LondonFire Hi Becky, I will contact the team again. Ellena - Comms

@WandleHA @LondonFire According to my emails it has been “passed through” for urgent review again on multiple occasions and yet no action is taken. This is both a fire risk and a health and safety risk as the handlebars are sticking through onto the stairwell so it could easily cause a fall!

@KathyMi25429227 @JasonPerry Thank you for your reply. This has been sent to the appropriate team - Ellena, Communications.

@WandleHA @JasonPerry Actually no I can't email. You have the address in Gladstone Rd, Croydon. You can easily find the building. You have the photos. The next email will be to your CEO.. Others have complained. Please sort this. We do not want vermin here. This is my time as a citizen spent on this.

@WandleHA @JasonPerry Flytipping in Gladstone Rd. CR0 totally unacceptable. It's not ur fault BUT it ur land, not properly secured. A fence is needed so people cannot flytip. Rats r unpleasant neighbours When will you act please? About to name your Sr Team publicly so ACT please

@AllisonRos19300 Hi Alison, we are sorry this has not been resolved. I have contacted the relevant team to resolve this issue asap. Ellena - Comms

@WandleHA youtube.com/shorts/P24Gx4t…

@hotdoghelper69 Good afternoon, I am sorry to hear this. Please can you provide me your name and address so I can escalate this to the appropriate team. Kind regards, Ellena Comms

@WandleHA there’s been a leak in our hallway since last year, we’ve followed up every day since and you’ve sent a contractor around and made it worse, now there’s water running in to the hallway. Still you’ve said you’ll call me back ‘maybe tomorrow’ - USELESS GRIFTERS

@VeronicaHolgate Good afternoon Veronica, if you were unable to get into contact with our call centre, please send us a private message and we will get you connected with them. Ellena, Communications.

@WandleHA Yesterday

@WandleHA What is happening with your phones? Been calling all day to be told wait time is twenty minutes, just called and silence 😠

Take a load of your mind by registering your appliances: registermyappliance.org.uk. So easy to do. What’s not to like?! Let all your friends and family know! r#regmyappliance2026

Perform a small act of care for your trusty appliances by registering them registermyappliance.org.uk. After all, they look after you every day. It’s easy and free with 70+ brands on hand to register. #regmyappliance2026

Appliances work hard for you every day so ensure they will keep ticking over nicely by registering them. Easy and free at orlo.uk/G2pe0 so you’ll know if ever a safety repair is needed. #regmyappliance2026

Get some free peace of mind by registering your appliances – new or old – so you will know if ever a safety repair is needed. Visit orlo.uk/kttlB #regmyappliance2026

You rely on them – your appliances - every day. So registering them makes so much sense. Easy, free and good for peace of mind. Go to orlo.uk/wOE4X #regmyappliance2026

Tenant Satisfaction Measures – how we’re doing - Full article here: wandle.com/tenant-satisfa…

Happy New Year from Wandle!