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Wemo

@WEMO

Wemo is the simple approach to a smarter home. We moved! 📦 For the latest on all things Wemo, head over to @belkin

Katılım Ağustos 2012
314 Takip Edilen15.9K Takipçiler
Wemo
Wemo@WEMO·
@tuamigomac Hi, Charly. We apologize for the inconvenience. We'd like to help you with this. Please send us a DM so our team can assist. We'll wait to hear from you. twitter.com/messages/compo…
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CHARLY
CHARLY@tuamigomac·
@belkin @WEMO Gracias por dejar de funcionar, ahora que aplicación puedo utilizar o ya quedaron inservibles todos los dispositivos. 😡
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Wemo
Wemo@WEMO·
@jellykellyman Response: Hello! If your Wemo product is still under warranty on or after January 31, 2026, you may be eligible for a partial refund. Refund requests will not be processed before that date. twitter.com/messages/compo…
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Shawn Kelly
Shawn Kelly@jellykellyman·
@belkin What is the status of you guys stopping support of existing products that have been owned 1-3 years? I own many of your products. Why would anyone buy from you again instead of @KasaSmartHome or @Lutron ?
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Wemo
Wemo@WEMO·
@G2TT25 Hi! We completely understand your frustration — this is a big change, and we truly appreciate your loyalty to Wemo over the years. Kindly DM us for more of the details.
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G@G2TT25·
@WEMO Don’t ever buy any WeMo or Belkin products again! They have completely stopped supporting WeMo products. @belkin @WEMO
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Wemo
Wemo@WEMO·
Now through 9/12, get a FREE USB-C Wall Charger with your order of $80 or more. Use code: LABORDAY21. ms.spr.ly/6013XO1bB
Wemo tweet media
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Wemo
Wemo@WEMO·
@G2TT25 Hi! We're so sorry for the frustration this has caused. We know how much you’ve invested in Wemo, and it’s never easy to hear news like this. Kindly DM us for more details.
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G@G2TT25·
@FoxEbenBrown @belkin @WEMO Any idea how do we get reimbursed for the products we bought and paid for?
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Eben Brown (FOX) 🇺🇸
Eben Brown (FOX) 🇺🇸@FoxEbenBrown·
All those smart home devices, like lightbswitches, you bought from @belkin @WEMO are being intentionally bricked in January.
Eben Brown (FOX) 🇺🇸 tweet media
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Wemo
Wemo@WEMO·
@FoxEbenBrown Hi! We completely understand your frustration — this is a big change, and we truly appreciate your loyalty to Wemo over the years. Kindly DM us for more of the details.
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Wemo
Wemo@WEMO·
@mchally Hi there! We apologize for the hassle that the Wemo update has caused you. To assist you further, kindly DM us your email address associated with your Wemo App along with the product details like model and serial number of your Wemo device.
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Occam's Blowtorch
Occam's Blowtorch@mchally·
The following WEMO update fails without explanation. Says it’s downloading, says it updated, demands the same update over and over. ⁦@WEMOcares⁩ ⁦@WEMO
Occam's Blowtorch tweet media
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Wemo
Wemo@WEMO·
@kodywillnauer We’ve read your feedback, and we totally understand where you’re coming from. We sincerely apologize for the inconvenience. For more information about the shutdown, please refer to this link: belkin.com/support-articl…
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kodywillnauer
kodywillnauer@kodywillnauer·
So if @WEMO just end of life'd all their older light switch models because they're not making them any money with a subscription, I will continue to make sure they don't get any of my money with future purchases. You fixed something that wasn't broken. A light switch.
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Wemo
Wemo@WEMO·
@_SaulGoodman79 We got your tweet Rich, and we hear your feedback. We sincerely apologize for the inconvenience. For more information about the shutdown, please refer to this link: belkin.com/support-articl…
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Rob Davis 🥃
Rob Davis 🥃@webaggression·
@belkin doesn't care. Please don't support this company. They made the "difficult decision" to brick millions of working @wemo devices. This demonstrates how much @BelkinCares . #BeReadyForToday because you're screwed tomorrow.
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Wemo
Wemo@WEMO·
@mrdctaylor This was a very difficult decision for us, and we sincerely regret any inconvenience it brings. If your device is under warranty on or after January 31, 2026, you may be eligible for a partial refund. You can find full details here: -2012https://www.belkin.com/Wemo
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David Taylor
David Taylor@mrdctaylor·
Goodbye @belkin @wemo. You worked flawlessly for a decade, but Belkin made the decision to discontinue support. Obviously I went with a different brand. @tplinkus don’t let me down!
David Taylor tweet media
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Wemo
Wemo@WEMO·
@Scot_J_Goodman Hi Scot! The disappointment is truly understood. And it saddened our heart too to come such decision. Our sincerest apologies related to this matter.
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Wemo
Wemo@WEMO·
@OpticianMike We understand your sentiments about this Mike, and we deeply apologize for the inconvenience. Nevertheless, your feedback is duly noted. For more information about the shutdown, please refer to this link: belkin.com/support-articl…
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Mike Stowell
Mike Stowell@OpticianMike·
@WEMO Careful what you buy. Just got an email telling me that my wemo products will stop functioning Jan 1st, 2026. At least I'll have one less app to deal with. It's a shame about their manufactured e-waste. @wemo you should at least offer to recycle them at your expense.
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Wemo
Wemo@WEMO·
For the dorm or home, make back-to-school time 🚌 a little easier with Wemo. Now through Aug. 22, save $5 on any Wemo product with code: WBTS21
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Wemo
Wemo@WEMO·
@dpstud Hi Dave. We understand how you feel about the Wemo end of life announcement. Rest assured that we have taken note of your feedback and shared it with our team. To check if your Wemo devices are eligible for a partial refund, please visit this link: belkin.com/support-articl….
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Dave Studinski
Dave Studinski@dpstud·
Wouldn't suggest it! @belkin is bricking all of their @WEMO @WEMOcares devices with less than a year notice. Some products are barely 4 years old. Horrible, wasteful decision for consumers and the planet. Don't buy @belkin on @amazon -it won't be supported!
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Wemo
Wemo@WEMO·
@thenickarcade Hi Nick! We're truly sorry for the hassle this has caused. Certainly this is not the outcome we want you to have after days of finding solution to the issue. Kindly provide us your contact details and product model for us to properly document the issue.
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Nick Arcade
Nick Arcade@thenickarcade·
@WEMO You guys fixed it a few days ago and yet again my Google isn’t controlling WeMo at all. I don’t know what the hell you all doing but you gotta figure this hell out because this is getting ridiculous.
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Wemo
Wemo@WEMO·
@AngryBeav We’re currently coordinating with our team to look into the issue. In the meantime, we kindly ask that you monitor the connection over the next 24–48 hours to see if the issue resolves itself. Your patience is greatly appreciated as we continue our investigation.
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Victor
Victor@AngryBeav·
@WEMO The Google Home connector is down again. Can't control my Wemo devices via Google Home.
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Wemo
Wemo@WEMO·
@BenJDitzel Hi Ben! Thank you for reaching out and sorry to hear abut what happened to your Wemo devices. No worries-we'll explore all possible options to assist you in resolving the issue. Kindly share with us your email address associated with Wemo app over DM. We'll continue from there.
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Ben J. Ditzel
Ben J. Ditzel@BenJDitzel·
@WEMO The Google Home connector is down again. Can't control my Wemo devices via Google Home...... again. This happens 5 or 6 times a year.
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Wemo
Wemo@WEMO·
@CKA_757 Hi! It's good to know that it is working now. With the NFC sticker issues, please make sure your iOS device supports NFC connections. Otherwise, you may use the HomeKit code instead for set up. You can DM us directly for further assistance with our Wemo products.
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CKA757
CKA757@CKA_757·
@WEMO All the non thread switches are now working and the thread models I am able to scan the HomeKit code are working now. I have 3 WSP100 switches that have the NFC tap logo on the sticker that are giving me problems. Who do I DM?
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CKA757
CKA757@CKA_757·
@WEMO your switches suck. Your app sucks. Changing WiFi networks on your plugs suck and I wish I could get a full refund on the 13 plugs I own. You should go out of business. #Wemoplugssuck
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Wemo
Wemo@WEMO·
@CKA_757 We got this. We'll wait for your DM and for the meantime, kindly try to uninstall and reinstall the Wemo App to see if the issue persists. Furthermore, we also recommend using another compatible handheld device to install the Wemo app and set up the Wemo switches.
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CKA757
CKA757@CKA_757·
@WEMO I’ll do that tomorrow. Receipts are gone. I’ve had these units for about a year. Some a few years longer.
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Wemo
Wemo@WEMO·
@CKA_757 We're sorry for the inconvenience; rest assured that we have taken note of your feedback. Please send (DM) us the following info so that we can help you further: -model & serial number of the affected Wemo -their light status -copy of your receipt -version of the Wemo app
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CKA757
CKA757@CKA_757·
@WEMO It’s either not showing or I get into programming mode and can’t connect to program them. Then the thread switches are another matter altogether. It shouldn’t have to take me 20 min per plug trying to program.
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Wemo
Wemo@WEMO·
@intimidator_88 Hi! There are no reports yet that the system is down as of the moment. Kindly DM us your details so we'll be able to check on this.
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