Wendy

@Dischem one of my items for click and collect that I had paid for was not with the items. I collected last night and when I checked the bag now. The big item was not there. Please advise

@Dischem Thank you for the screenshot. I never received any email as it was sent to an incorrect email address (not the one provided to you via dm).

@Dischem I sent you the info together with screenshot and no response. It shows the order status closed but there is no credit to my account. When will my account be credited. I need those iron capsules and the other products purchased. Please resolve.

@Dischem I ordered via the app in February and inadvertently had to for click and collect on in van Der bijl park. I called your online service and was put through to van der bijl park president square to be corrected & sent to willowbridge. Nothing happened. No refund. No credit

@Dischem Good day, I have not received any email. I’ve gone through the mailbox and no emails with any reference to Dischem.

Hi Wendy, thank you for reaching out. Please note that our team has already contacted you via email regarding the matter. Kindly check your inbox and respond directly to the relevant team, so they can assist you further and provide an update. If you’re unable to locate the email, please let us know, and we’ll be happy to advise the team to reach out once again.

@PostofficeSa good day who does my pensioner mother need to speak to about post being intercepted at your one branch and then never arriving at her home. It is quite serious. We need to speak to someone about this.

@Dischem to my app account. It shows the matter is closed. Please assist in correcting this as it was never resolved by following instructions on your app via customer service.

@PostofficeSa Thank you for resolving the matter. I appreciate the assistance rendered.

@wendyleevg Good morning, please note that the package is ready for collection at Belville Post Office.

@PostofficeSa good day, I’m still awaiting delivery of a package with tracking number CF169256493AU it was dispatched from JIMC on 18 December 2025. Could you please assist in letting me know where in the transit journey the package is. Thank you.

@PostofficeSa Thank you, would you allow me to collect at Capemail as it was meant as Christmas gifts. I would like to go there tomorrow but would appreciate not spending the whole day there as what happened 29 December as parcel could not be located.

@wendyleevg Good day, item has been release by SARS at Capemail. They will process and dispatch to the destination office shortly.

@avvenice1 document you sent does not prove refund effected. There is no date of refund and account details. To date, I have not received my refund. Now you resort to threats when I request my refund & write a truthful review.only party that suffered loss is me.

@avvenice1 I have still not received my refund and your customer service refuses to address this. Please resolve.

@PostofficeSa Thank you

@wendyleevg Hi, CF168515758AU – Item received at Cape Town on the 05/12/2025 CF168517189AU – Item in transit last dispatched on the 19/11/2025 CF168653343AU—Item in transit last dispatched on the 21/11/2025. We are following up and we will revert.

Good morning, I’m struggling to locate 3 parcels. 2 dispatched from JIMC on 19 November one dispatched on 27 Nov. No movement on these. CF168515758AU CF168517189AU and CF168653343AU I’ve already received parcels dispatched from JIMC on same day. Please assist @PostofficeSa

@PostofficeSa shocked and disappointed that an item was removed from an international parcel. The box was taped up with SA post office tape. How will this be resolved?

@PostofficeSa I’m looking for parcels urgently that have arrived in SA but stuck somewhere. Please assist in locating these. Thanks

@PostofficeSa CF166815145AU it’s quite urgent now

@wendyleevg Hi, please provide the tracking number for the parcel.

Good day, I’m struggling to track/locate a parcel since 4 August ‘25. It shows no movement since then. Please assist @PostofficeSa

@PostofficeSa good day, I’m struggling to track/locate a parcel since 4 August ‘25. It shows no movement since then. Please assist.

@MedshieldSA can I please be contacted. I’m on one of your top plans yet there is little customer service.