Whatnot

@shi13744 Please send us a DM with your username and support ticket number if you have one and we can take a look into this for you.

@Whatnot @Whatnot I have a serious issue with your seller,I join the card break and I buy a spot,then when I pay done,the seller kicked me out of the live stream. And,when I asked him why he kicked me out,as I felt my rights had been violated,he refused to explain and even blocked me.

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@Colombiano1985 Please send us a DM with your username and support ticket number if you have one and we can take a look.

@Whatnot, I have a serious issue with one of your sellers. When I requested a refund because he did not disclose the condition of some items, he claimed that blood stains and bleach stains are minor stains and would not refund me. That is unacceptable.

@iammmtheone Please send us a DM!

@Whatnot @Whatnot If only it was that easy. Is my concern either of the two only options I get: "Trust & Safety Appeal," "DSA Report"? I would appreciate some real help...

@Whatnot 🚩I still haven't gotten my order and will need a refund... this delivery was marked as "notice left" but no note was left, no one even rang the bell for a signature, when i rescheduled, it was never delivered... When I went to the post office, they said it's not onsite.

@HowardE17950241 Thanks for flagging this with us and we're sorry to hear about your experience. We just sent you a DM with an update.

@GrantLaFontaine @Whatnot I purchased an iPhone 17 Pro Max on 04/10/26. Order ID 954609823. $749.64. Seller was removed for TOS violations and never shipped my item. Your platform has ignored me for 6 weeks. I have an active FTC complaint filed. I just want my money back please

Hi there, we're really sorry to hear about your experience. We've flagged this with our Support Team to review. In the meantime, it looks like you're signing in with Apple ID which for some users causes support emails to go to your spam or go undelivered. We recommend updating your account email to a direct email address.

@Deezdragonznutz We're sorry to hear this! Please send us a DM with your username and support ticket number if you have one.

@eshecker @TheJerseyStore @312SportsCards1 @Eagles @Whatnot I was supposed to get this Lesaun McCoy eagles signed jersey but instead I received this.

Be careful on whatnot I won this signed lesaun McCoy eagles jersey for my 12 year old daughter. Instead I get @thejerseystore sent me a panini haunted hoops pack instead. Please rt. I'm super bummed about this. @eshecker @312SportsCards1 @Eagles

@jcherry81 Hi there, can you please share your Whatnot username and support ticket number if you have one?

@Whatnot sent DM

@Eastcide21 Please send us a DM with your username and support ticket number and we'll be happy to look into this for you.

@Whatnot Why isn't there any support for people who buy stuff and get ghosted thru Whatnot?

@Lok1scousin Please send us a DM with your username and support ticket number if you have one and we can take a look.

@Whatnot pretty pointless having a refund function that just rejects a request, without allowing upload of pictures showing the damaged card you've received. App is getting worse with little to no seller control.

@Matthew28431119 Hey there, we want to hear more about what you experienced. Please send us a DM with more information, including your Whatnot username and a ticket number if you have one.

@Whatnot your app is fucking dogshit, I spend money on packs just to pull a top chase card then get scammed out of the card and not have any way to talk to a real person about this or get comp I just get a refund of a single purchase instead of all the purchases i made.

@ImYellowNguyen Please send us a DM with your username and support ticket and we'll look into this for you.

@Whatnot I have two orders I’ve been needing attention on and it’s been days. I still havent gotten an email or response and both accounts I bought from have been removed from your platform where one never shipped and the other has been stuck in a single location for weeks

@stburke34 Hi, our Support Team sent you an email on Wednesday with an update on your request. If you have any questions or need further support, please feel free to reply to that email as our Support Team is best suited to assist here.

@Whatnot I’m still waiting on my refund

@MrParker85 Please send us a DM with your username and support ticket number if you have one and we can take a look into this for you.

@Whatnot been waiting months on a refund for an item that was not as described I sent it back and usps has it but nothings updated via usps.

@metalh123 Please send us a DM with your username and support ticket number and we can look into this for you.

@Whatnot i need help with 9 open tickets and i am not getting any help thru customer service

@BahriKarim11 Please send us a DM with your username and support ticket and we can take a look.

@Whatnot Hello, I’ve been waiting for a response regarding my support case for several days. Could someone please check my request? Thank you.

@Thee_QueenAshe Please send us a DM with your username and support ticket number and can take a look.

@Whatnot keep reaching out to support about my givvy win (100ml bottle of perfume) from MARCH, never received it, no delivery attempt after filing missing mail claim, usps returned it to sender, found out that the barcode was showing wrong addy&not MY addy!!

@NinoTinoBino Please send us a DM with your username and support ticket number and we'll look into this!

@Whatnot @MrBeast I’m unable to submit a support request because your system says I already have one open, but it was closed incorrectly and I’ve received no response. Need help escalating. @Whatnot

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@ElSeeZy Please send us a DM with your username and we'll look into this for you.

@Whatnot I'm stuck in a loop. An offer for $240 expired, but Whatnot captured $109 on my Affirm account. Support says you can't see the charge, but Affirm won't refund without a void. Help!"

@_Koleey_ Please send us a DM with your username and support ticket number.

@Whatnot I have contacted y’all twice and still no response and still no response from the seller I called the post office and have told me the package is completely missing

@Whatnot I have yet to receive my package was supposed to be here April 24th and the tracking just says delayed in transit and I’ve messaged the seller