Official Wooli Support Squad

BLACK FRIDAY MERCH DROP BUYERS! We sent this email out but wanted to update you guys here as well so that way you are in the loop! For any questions DM US <3.

@DarnellDara @jerrytapia_ @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you! we will say there is a second batch of plushies that we are currently waiting for but will arrive from production soon!

@woolimusic @woolicares I ordered my Wooli “cozy” plushie in January and I haven’t received it yet. Do we have an ETA when they might be shipped out?

@im_browning12 @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will get your issue all figured out

@woolimusic is there anyway this can get fixed? I called usps right away and they said it already got returned. I guess for some reason shop pay didnt put my full address

@jerrytapia_ @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you! we will say there is a second batch of plushies that we are currently waiting for but will arrive from production soon!

@HighWisdom_ @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you

@woolimusic @woolicares lmk if i need to send anything back or if there is another shipment bc i only show the one, we got this! 🦣🦣🦣

@weavbruhh @mintysesh Hey ❤️ happy to help and get your friend taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you

@_atomstoadams_ @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will ensure everything is up to standard

@woolimusic just curious were the public hoodies not supposed to come with a hoodie string? I’ve never had a hoodie not come with them or a spot for them @woolicares

@Talapoxy @yaknowJWells Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you

@SmollRileyyyy @weavbruhh @woolimusic customerservice@elev808designs.com

@woolicares @weavbruhh @woolimusic What email do I send this too??

@woolimusic I need your help on a merch order please! I ordered the “drop it” chroma hockey jersey on your sale and it took the moneys from my account but I have no email or anything saying I even purchased it🥺🫶🏻

@SmollRileyyyy @weavbruhh @woolimusic it could also be in your spam

@SmollRileyyyy @weavbruhh @woolimusic all good! email us and we can look you up by email or phone number!

@n_szn92 Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you - we can look in spam as well and see if it was missed.

@SmollRileyyyy @weavbruhh @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you

@weavbruhh @woolimusic @woolicares I DM them twice a few days ago and @ them and I’ve gotten nothing so far:( so I had to reach out to the big boss😭

@benji2139 @woolimusic Hey ❤️ happy to help and get you taken care of. Please email customerservice@elev808designs.com with your order number and they will look it up for you

@gabrielleomqq @woolimusic Hi! The regular inventory was very limited and because of the high amount of orders that we got majority of them are on pre order! Please be patient with us <3 we are doing our best to get them to you ASAP.

when is my @woolimusic black friday drop gonna ship 😭

@karinaxrc @nikkineups @woolimusic @gabrielleomqq Hi! The regular inventory was very limited and because of the high amount of orders that we got majority of them are on pre order! Please be patient with us <3 we are doing our best to get them to you ASAP.

@nikkineups @woolimusic @gabrielleomqq Yeah it’s getting a bit ridiculous honestly! I wouldn’t complain if my receipt stated it was a pre-sale item. But none of my receipts say that nor did it say that at the time of purchase. So where tf is my jersey?

Honestly getting really annoyed with the @woolimusic chroma jersey drop. I bought that jersey WHEN IT WAS STILL IN STOCK. Meaning it should’ve been shipped that same week like yall stated. And nowhere on my receipt does it say it’s a pre-sale item and now they’re saying it is.

@LSDewFlow @woolimusic Hi! The regular inventory was very limited and because of the high amount of orders that we got majority of them are on pre order! Please be patient with us <3 we are doing our best to get them to you ASAP.

Hey Adam will my Wooli Sunglasses make it in time for NYE? I ordered them on Wooli Wednesday 🙏🏻 @woolicares @woolimusic

@sarahsluka Hi! The regular inventory was very limited and because of the high amount of orders that we got majority of them are on pre order! Please be patient with us <3 we are doing our best to get them to you ASAP.

Questions regarding Wooli, Woolo, Stumpi or Wool Mart? You found the right place. Dm or tag me and i’ll reply asap.

@payton_cross hey fam <3 please emails us at customerservice@elev808designs.com and we can answer your questions!

@ShubertBayler @woolimusic hey fam <3 please emails us at customerservice@elev808designs.com and we can answer your questions!

Hey @woolimusic! Wanted tag you with this too! Sorry to bother! Thx.

@woolicares Hey woolo! I bought a chroma hoodie on Wednesday. I think I bought it before preorder. But it was in the description. How can I tell if it’s gonna be on its way or something I need to wait for? Thanks!