Xcel Energy Colorado

@POLane77 We ask then that you call Xcel Energy at 800-895-4999. As we have not shut off power for any weather related issues. Which means there is another reason for the outage.

@XcelEnergyCO I don’t have access to messages on X

@XcelEnergyCO cutting off the power AGAIN, this time with zero warning and zero conditions to warrant a shutoff. Unbelievable what you are doing to this community and its people.

A diverse energy mix is key to delivering reliable, affordable energy to our customers. As we continue to meet demand in Colorado, we value a balanced approach to energy generation, adding renewable energy resources while maintaining the reliability and affordability that our customers depend on. View more Power Walks content, where we answer some of Colorado's biggest energy questions: xcelener.gy/4wuuVrB

@kendawg696911 We're sorry about the outage. Please direct message with your full address, including city and state, the best phone number for an outage order, and I would be happy to look into the outage and get the latest information available.

Hey @XcelEnergyCO can you guys figure out the fucking power situation

@GargoyleLounge We have reported your power outage. Thank you for reporting the outage.

@XcelEnergyCO My power is out again for 5 hours for no reason and you will soon be held liable for loss of work, food and other liabilities. Colorado Public Utilities Commission 1560 Broadway, Suite 250, Denver, CO 80202 Phone: 303-894-2000

May is Wildfire Awareness Month, a reminder that extreme weather and drier conditions mean wildfires are a near year-round, growing threat, even in areas where they were not commonplace before. As a result, we've developed a crucial partnership with American Red Cross of Colorado to help deliver wildfire prevention guidance and home safety information, supporting families across Colorado. On Saturday, May 23rd, the Denver Fire Department’s Community Risk Reduction (CRR) Team will be conducting a Smoke/CO Detector Installation Initiative from 9:00 AM – 1:00 PM in City Council District 8, which includes the Montbello area of Denver. Learn more about our partnership and the steps we're taking towards wildfire prevention: xcelener.gy/4oXxkqy

The outage has been reported for your home. We do not have a restoration estimate available at this time. Our crews are working as quickly and safely as possible to restore service. Be sure to check out the Outage Map at our website or through our mobile app for updates as they become available. We understand how important reliable electric service is to you and apologize for your inconvenience.

@XcelEnergyCO 5715 s fox st littleton co 80120. I'm not sure what the phone number is on the account were a sober living house

After significant snowfall causing widespread damage to power lines, power has been restored to more than 75,000 customers since midnight. Some repairs will extend into tomorrow, and we anticipate that all customers who can safely receive power will be restored by Thursday.    For outage updates and to check estimated restoration times, visit our outage map: co.my.xcelenergy.com/s/outage-safet…

@artrecek Please private message your full address, and we will check on the outage.

We have been without power in Littleton Colorado since 3:30 am Wednesday May 6th a total of 28 hours and no response from @XcelEnergyCO my house temperature is at 54 degrees!

@Tonyisterr0r We're sorry about the outage. Please direct message with your full address, including city and state, the best phone number for an outage order, and I would be happy to look into the outage and get the latest information available.

@XcelEnergyCO So the Southside of littleton will have power tomorrow?

@ethanga61029070 We're sorry about the outage. Please direct message with your full address, including city and state, the best phone number for an outage order, and I would be happy to look into the outage and get the latest information available.

@XcelEnergyCO My power has been out since 9pm last night and no estimation. Would love an update

@sShibui_ We're sorry about the outage. Please direct message with your full address, including city and state, the best phone number for an outage order, and I would be happy to look into the outage and get the latest information available.

@XcelEnergyCO My power has been out since 2:45am and it's now 7:45pm. There's been 0 updates both on the site and your SMS system. The least you could do is be transparent with your own systems on restoration time, even if it's delayed. I would love an update, even if it's not happening today.

@theishayas We're sorry about the outage. Please direct message with your full address, including city and state, the best phone number for an outage order, and I would be happy to look into the outage and get the latest information available.

@XcelEnergyCO Can you give a time on the outage estimated repair time we have requested instead of tweeting more on your TL?????

@v4dayss Please direct message us your full service address, and we will report the power outage and reply with any information we have available concerning the power outage. You may also view outage information online at xcelener.gy/3PqNMmL.

@XcelEnergyCO no update in over 8 hours is a little crazy

Some of our communities saw significant snowfalls of 12" or more overnight, leaving approximately 55,000 customers without power. Our crews are out repairing damage, focusing first on repairs that will restore power for the largest number of customers. We appreciate your patience as work continues in hazardous conditions with more snow expected this morning. Customers can check their outage status by visiting the outage map, which displays the anticipated time for restoration when available, texting STAT to 98936, or using our website. outagemap-xcelenergy.com/outagemap/

@bluclassic Please direct message us your full service address, and we will report the power outage and reply with any information we have available concerning the power outage. You may also view outage information online at xcelener.gy/4uydG74.

@XcelEnergyCO What are you guys doing? For where I'm, it has been 11 HOURS SINCE THE POWER WENT OUT. It's really cold here in my house and just becuase it's cold in my house doesn't mean it's not cold In other people houses, it's probably cold there too. You guys should hurry!

@jonevans Thank you for reaching out Jon. I am unable to discuss your account publicly, but if you could send us a private message with your service address and/or Xcel Energy account number, I would be happy to look into this for you. twitter.com/messages/compo…

@XcelEnergyCO It is a complete abdication of responsibility to provide no useful updates on these outages. Your outage map is garbage, your SMS system provides no updates, & I’m hours past your original estimate to restore power. I need to know if I should pack up and find shelter elsewhere.

An outage has been reported for your address. We do not have a restoration estimate available at this time. Our crews are working as quickly and safely as possible to restore service. Be sure to check out the Outage Map at our website or through our mobile app for updates as they become available. Please check for damage to the electric service mast on your home when it is safe to do so. The mast is a pipe mounted to the house through which the electric service wires are run. If the mast is damaged, a licensed electrician must make repairs before we can restore your service. Notify us at 1-800-895-1999 of any downed or damaged lines or poles in your immediate area. Stay away from any downed lines. We ask that you avoid emailing or social media in the event of an outage or emergency so that we can obtain the proper information and place an order more promptly. You may Report an Outage at our website or through our mobile app. You may also text OUT to 98936 to report your outage. To avoid issues, do not send a text that includes an apostrophe. We understand how important reliable electric service is to you and apologize for your inconvenience.

@XcelEnergyCO What if the outage status DOESN’T say a time??

I apologize for the outage you are experiencing. There are currently 9 customers impacted by this outage at this time in your area. We appreciate your understanding as we work safely and as quickly as possible to restore power to the affected customers. Restoration times are not yet available, as we are still assessing the situation. This information is the same information available to our phone representatives. Be sure to check out the Outage Map at our website. You will see information about the outage start time, the number of impacted customers, and estimated restoration time when they become available.

@XcelEnergyCO 3031 S Monroe St Denver, co 80210

@XcelEnergyCO downed electrical service line in Denver. Reported four hours ago and ticket incorrectly closed by crew who confused it with a telephone line (???). House dark, no power. Wellshire neighborhood. How does someone legitimately mistake that for a telephone line.

Our crews are working as quickly and safely as possible to restore service. Be sure to check out the Outage Map at our website or through our mobile app for updates as they become available. Please check for damage to the electric service mast on your home when it is safe to do so. The mast is a pipe mounted to the house through which the electric service wires are run. If the mast is damaged, a licensed electrician must make repairs before we can restore your service. Notify us at 1-800-895-1999 of any downed or damaged lines or poles in your immediate area. Stay away from any downed lines. We ask that you avoid emailing or social media in the event of an outage or emergency so that we can obtain the proper information and place an order more promptly.

@XcelEnergyCO y'all going to have any updates at all? Just leaving everyone in the dark, literally.