Yorkshire Cottages

@MartinPurslow57 Hi Martin, thank you for getting in touch and our sincere apologies regarding the delay. If you still require further assistance, please feel free to private message us. Thanks, Tom

@yorkshirecotts - Hello i just rang your Customer Services Tel: 0345 268 1822 - 20 minutes and no one answered? Are you just busy or could i request some info through twitter on our recent booking?

@MarliesLambert Hi there, we're now following you so you should be able to DM us. Thanks, Susie

@MarliesLambert Hi, thank you for getting in touch and our sincere apologies for any frustrations caused. Please feel free to DM us any further queries you may have regarding your reservation. Thanks, Tom

@lorrainejambor Hi Lorraine, I'm sorry to hear you haven't managed to get through to us. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Susie

@yorkshirecotts hi, what is happening with your customer services contact number 01228 406701, supposedly open 7 days a week etc, currently ringing through as an invalid number ?

@sue_apps9 Hi Suzanne, thank you for getting in touch and our apologies regarding the delay. Please feel free to DM us any queries you may have. Tom

@hatch_rebecca Hi Rebecca, thank you for getting in touch and apologies regarding the delay. Please feel free to DM us any queries you may have. Tom

@Erbie09 Hi Emma, thank you for getting in touch. Could you please DM us to look into this for yourself? Thanks, Tom

@yorkshirecotts Just spent 2 hours in a queue to speak to someone, cut off and they didn't phone back. No response to contact form on Saturday either. Need to cancel due to Covid restrictions. Help.

@mnealtva Hi, I'm sorry to hear you haven't managed to get through to us. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Susie

@yorkshirecotts please can you help? I’ve had no confirmation of booking despite paying monies to you. Been on hold for over an hour and a half. We just want to know if we have a booking or not and what you’re doing with our money? Booking ref: 20858885

@i_love_slippers Hi Jane, I'm sorry to hear this. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Susie

@billbeaumont72 Hi Billy, thanks for getting in touch. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Susie

@yorkshirecotts hello, I have been advised from a friend who had booked a holiday with you that you are cancelling holidays and giving no reason. Can you explain what is happening please as my payment is due tomorrow.

@steaky8 Hi Ste, I'm sorry to hear you haven't managed to get through to us. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Susie

@yorkshirecotts hi av been trying to contact you about a booking we have pls can someone contact me. Cheers

@lynseyaky Hi, thank you for getting in touch. Please feel free to DM us with any queries you may have. Tom

@AngusStevens1 Hi Angus, I'm sorry to hear of your disappointment. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Ben

Does anybody out there know how to get hold of @yorkshirecotts? Lost count of how many hours spent on hold to them this week & their numerous broken promises to return to us. #CustomerExperience

@catherineelliso Hi Catherine, thank you for getting in touch and apologies regarding the delay. Could you please DM us to look into this for yourself? Thanks, Tom

@TrevML Hi Trevor, I'm sorry to hear of your disappointment. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Ben

@LPearsonSmith Hi Laura, thanks for getting in touch. We've followed you back. Many thanks, Ben

@yorkshirecotts Can you please follow me so I can send you an urgent DM?

@ItsDTPT Hi Dave, thank you for getting in touch. Please feel free to DM us with any queries you may have. Thanks, Tom

@CatsBrothers Hi, thank you for getting in touch and apologies regarding the delay. could you please private message us to look into this for yourself? Thanks, Tom

@Ms_JEE Hi Janet, I'm sorry to hear this. I have checked and we don't appear to have received a DM from you I'm afraid. If you can DM us your booking details and we can take a look at this for you? Regards, Susie

@yorkshirecotts still no answer to by DM ......

@andrewpain1974 Hi, I'm sorry to hear this. If you can DM your booking reference we will look into this. We are extremely busy helping customers like yourself so there may be a delay in our response but we'll respond as soon as we can. Regards, Lily

@yorkshirecotts - my wife is a NHS keyworker, I'm juggling 3 boys under 7 and trying to contact you to reorganise a holiday, for which you have 1k of our money. I can't get through to you on the phone and you won't respond to our emails - what do you suggest I do?