Bethan Langrish (Evans)

@SkyHelpTeam I’ve done all of this and no improvement!

HI Bethan, thanks for your message. As the tools are showing no issues in the area or with the line individually, we'd recommend using the additional guides available for 'no/slow wifi' Click here to get started: bit.ly/46lxhhU Please send us a PM if you need more help. ^CL

@SkyHelpTeam my WiFi keeps dropping in and out but service checker on my Sky app says it’s okay and no issues?

@houseoffraser @houseoffraser I have replied to you. Please can you support me with details on how to raise this further. Thank you

@BethLangrish Hi @BethLangrish, Thanks for reaching out! We're sorry to hear that you have not heard back from us in some time. A member of our team will be with you shortly to offer assistance. Thank you, Dan

@houseoffraser please can someone get back to my DM’s regarding my order & the terrible service I’ve had

@houseoffraser I have replied to you. Please can you support me with details on how to raise this further. Thank you

@houseoffraserGO I have DM’d @houseoffraser who were messaging me earlier. This is just shambolic

@houseoffraser can someone help me regarding my order, yesterday it said ready to ship, today still says ready to ship but also says temporarily out of stock- yet product can still be ordered online and customer service I spoke to online yesterday never said it was out of stock?

@houseoffraserGO @houseoffraser @houseoffraser rather than reposting my tweet can someone respond to me messages in DM

@houseoffraserGO @houseoffraser I have messaged & have had no reply!

@houseoffraser @houseoffraser when should I expect a response regarding my order and the issues?

@houseoffraser Thanks Paps, I’ve DM’d you

See picture below when I try to book a stay!

@premierinn why can I not log in or book a stay? Your website doesn’t seem to be working?

@One4allGiftUK But I cannot spend my vouchers as they are as the products I would buy are more than the voucher value & the products are for my holiday. Can I ask what is the issue with the swap service as it has been at least a month without working?

@BethLangrish Hi Bethan, unfortunately, we do not have a time frame for the website to be restored. Our sincere apologies for the inconvenience. You can still use your gift card in store or online with any of our participating retailers listed here: one4all.com/new-where-to-s…

@One4allGiftUK when will the e-gift service resume as I cannot spend and use my vouchers without it.

@Matalan please can help. My £10 off code when you spend £50 is not working. It was working yesterday in my basket but now won’t work

@SkyHelpTeam it’s been like this all day? How do I fix it? Thank you. This is on the MySky App

@SkyHelpTeam please can you advise how I fix this issue on the App? I have removed the app, re-downloaded it, turned off my phone & logged out!

@SkyHelpTeam I can’t make or receive calls-how long will this continue as has been happening on & off all day long!

@EllasKitchenUK Thank you I have completed the form with photos

@BethLangrish It would be great if you could pop your details into our Contact Us form ellaskitchen.co.uk/contact-us so we have all the info we need to get back in touch. Best wishes, Josie

@waitrose @EllasKitchenUK opened up overnight oats this morning to mould- the use by date is December 23, I only just got this from Wandsworth Waitrose on Wednesday.