Brother USA

We're shaking things up! Formerly "@BrotherOffice," we're joining forces with @BrotherSews & @BrotherCraftsUS to be at your side with all things Brother under one roof as @Brother_Intl✨

@DoBetterCA Thank you for the Brother love! ~mp

@bendreyfuss I have an almost 17 year old @Brother_Intl MFC-490CW that prints and scans like a workhorse and the cartridges are still available. Best printer investment ever!

Everyone’s printer needs are different but if you are like me and only printout text documents in B&W, Brother laser printers are a revelation. They will keep printing through a nuclear war.

@Bill_Fowler_ Hello, Mallard. Thanks for sharing this feedback. We understand how frustrating that can be and will pass this along to our team for review as we continue working to improve the experience. ~pw

@Brother_Intl I will never create an account with you until you let us paste text into the "confirm password" field. Companies who disable pasting in their apps need to be punished.

@JuddTaylor Great! Our pleasure, Judd! Thanks for allowing us to be at your side! ~pw

@Brother_Intl Ooooh, thank you. I didn't think that was possible. I will try this.

me: please print this thing for me printer: absolutely not

@JuddTaylor Hello, Judd! Please check out the link here for printer settings: bit.ly/47IAsQD. ~ms

@Eden_Eats Me: pretty please Printer: that will be $225 for new ink Me: But I only need black and only color is out. Printer: feed me all my colors or I won't print anything. Advertisement brought to you by @Brother_Intl

Happy St. Patrick's Day! ☘️ Print free activities and decorations from the Brother Creative Center. bit.ly/4s5K3su

@Trad_Yankee @BrotherSews @BrotherCraftsUS Hello! Thanks for reaching out for help. To get started, please send us a direct message with your full name, model number, and your zip code. ~tm

@Brother_Intl @BrotherSews @BrotherCraftsUS Hey brother sewing quick question? What am I supposed to do when you're affiliated?Repair shop is fully booked for 6 months out.And there's only one in the state I live in. You refuse to send me parts so I can do it myself. Do you have any solutions?

We're shaking things up! Formerly "@BrotherOffice," we're joining forces with @BrotherSews & @BrotherCraftsUS to be at your side with all things Brother under one roof as @Brother_Intl✨

@hiwistler Hello, Vijay! You've reached Brother USA. For assistance with software updates for your printer, please visit our Global Indicator link here for the Brother in your region: bit.ly/2Jjn21K. Thank you. ~pw

@Brother_Intl Software updates frequency is becoming a joke! Good reason to stop buying / recommending Brother printers?

Small business owners 📣 What small business tasks does your Brother printer help you streamline and make easier? Let us know in the comments!

@CharlesKatra Hello, and thank you for reaching out to us. That does sound frustrating. Please send us a private message with your model number, email address, and phone number. We are happy to help look into this for you. ~ KH

@Brother_Intl bought an embroidery machine for my wife’s birthday. Broke less than 4 months in. Told to take for warranty work 10/6/25. Shop says you won’t ship the part. They have now had the machine longer than my wife did. Feeling a little ripped off.

@winsordobbin Hello, Winsor! If you need help, please send us a direct message for further assistance. ~ms

Dear @Brother_Intl Just fyi your “help” bot is absolutely useless.

This is your sign to restock your Brother Genuine Ink & Toner ✨

@Brice_rwanda Thanks for reaching out, Brice! Please send us a private message, and we’ll be glad to help troubleshoot. ~mp

Hello @Brother_Intl kindly support me, what is it when DCP T220 Prints in a good quality but when it comes to scanning and copying documents , output is almost blank ? What should i do ?

@vahanplus Thank you for reaching out. We are currently looking into this. Customer Support can also be found online as well. bit.ly/3B5PJLU. ~ KH

@Brother_Intl are you ok? Your estimated hold time for printer phone support is 3+ hours? 🤯

@AnthonyGem60370 Hello, Anthony. For further assistance, please send us a direct message including your model number, phone number, email address, and the issue you're experiencing. We're happy to help troubleshoot. ~pw

@Brother_Intl I bought a brother mfc-l2900dw black and white laser printer for my new business on January 8th 2026. I have been getting a warning display since I bought the computer and your service line has a 3 hour hold time, and every time I get through they have no solution.

@Dessie619 @mamaztheguru Destiny, for further assistance, please send us a direct message! -tm

@Brother_Intl @mamaztheguru Yesss I def would love that! DM me?

I want a sewing machine for my bday. I know how to sew, haven’t had a machine since I was a pre teen. I currently have a pile of clothes in the corner I need to hem, mend or wanna reconstruct. But idk what machine to get!!! Help me

@Dessie619 @mamaztheguru Happy early birthday, Destiny! 🎉 We’d love for you to be a part of the Brother family! If you want help picking the right machine, just say the word—we’re here for you! ~ct

@mamaztheguru Okayyy okay!! That’s 1 vote for @Brother_Intl I got a month and some change to figure out which I want

From creating barcodes to organizing files, the Brother P-touch PT-D610BT label maker helps with many small business tasks 👏

Happy Valentine's Day! 💌 Check out free printable templates for the holiday available on the Brother Creative Center. bit.ly/3YZfwAe

@ruthven78 Thanks for the Brother shoutout! ~mp

@WallStreetApes Google Docs is free (for now?) and @Brother_Intl doesnt charge a subscription for their printers. Ive been using Brother for the last two printers, current one is a B&W desktop laser printer

American bought a computer to do work on. She also bought a new HP printer and the ink she needs to print what she’s writing She’s unable to print because even though she bought the printer and ink, her printer wants her to pay for a subscription to use it What a scam

@karinsanmar Hello, Oscar. Brother DCP-T230 printer is not a USA model. For further assistance, please refer to our Global Indicator link here for our Brother in your region: bit.ly/2Jjn21K. ~pw

@Brother_Intl hola equipo brother por favor ayudeme con el controlador para impresora dcpt230? No encuentro en ninguna página oficial el controlador para Mac ! O acaso no es compatible ?