Federal Bank Help

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@KhanKhan83888 @FederalBankLtd We understand your concern. Please note that a chargeback has already been initiated regarding the dispute. We kindly request you to wait until the specified Turnaround Time (TAT) for the resolution. We appreciate your patience and cooperation in the meantime. - Akash

@FederalBankLtd Very unprofessional

@FederalBank Extremely disappointed ₹3500 debited via Hitachi ATM but cash not dispensed. This is unacceptable I need IMMEDIATE REVERSAL TODAY as it's an emergency (Eid shopping) If not resolved within hours, I’ll escalate to RBI. Resolve ASAP! @RBI @HitachiPayment #FederalBank

@Imran2473191 @FederalBankLtd We kindly request you to send an email detailing your concern from your registered email address to contact@federalbank.co.in. Our team will review it and assist you promptly. - Priyanka

My account is frozen since quite some time, neither the account is closing nor is the account getting activated. @FederalBankLtd @FederalBankHelp Name Imran Ansari .

@RealKashifK Hi, We kindly request your understanding that we are unable to check the same from our end. Please write to us at contact@federalbank.co.in with the relevant details, and our team will review the matter and assist you at the earliest. - Jeeva

@FederalBankHelp why was my CIBIL checked unnecessarily without my permission?

@AnsariM72092151 @FederalBankLtd Could you please confirm the email address to which you have shared the details This will help us verify and assist you more effectively. - Jai Prakash

@FederalBankLtd plz check your dm urgently

@FederalBankHelp @FederalBankLtd Very disappointed with @FederalBankLtd SERVICE MY CURRENT ACCOUNT HAS BEEN FROZEN AND I AM UNABLE TO DO BUSINESS TRANSCATION I HAVE MAIL U ALL OF MY TRANSACTION PROOF PLZ UNFREEZE MY ACCOUNT AND ACTIVE MY ACCOUNT

@LorikVeer3559 @Bank_on_Fi Hi Lorik, We sincerely apologize for the inconvenience caused. Please email your concern, along with the necessary details, to contact@federalbank.co.in. Our team will review the information and assist you promptly to ensure your issue is resolved at the earliest. - Kavya

@Bank_on_Fi @FedBank_Official Hi Team, my savings account was opened through Fi.I updated my mobile number to 73056XXXX9 but IVR and customer care still say number not registered. Unable to access services or make transactions in FedMobile. Kindly help update my registered mob

@VikramS15657018 @FederalBankLtd Our team has already responded to your concern on 06/03/2026 under the ticket ID FBSR0005056276. Kindly check and revert back if any issue persists. - Akash

@FederalBankLtd FBSR0005056276 ticket id

@FederalBank Account kept on credit freeze. No SMS alerts. No charges notification. No proper information from the bank. How can customers be penalized without communication? Expecting urgent resolution. #DeficiencyInService #FairBanking

@Sukanta_3112 @Jupiter_Cares @TheJupiterApp @FederalBankLtd We have taken up the matter for further review and will get back to you at the earliest - Priyanka

@Jupiter_Cares @TheJupiterApp @FederalBankLtd I request for account closure on 2nd February but till now my account is not closed. No reply from customer support.

@vivekmalekar @FederalBankLtd We regret to inform you that we are unable to view the attachment shared. Kindly share us the reference number of the cited mail so that we can assist you effectively. - Akash

@FederalBankLtd fi money app is a fraud banking app my account has been completely feeez they said even after mailing all the documents and details no response is received all my salary has been frozen I have gone into a lot of depression. This is a fraud Your money is not safe

@Darryl_Dsouza @Bank_on_Fi We kindly request you to mail us at federalficards@federalbank.co.in detailing your concern. Our team will look into the issue and will assist you accordingly. - Akash

@Bank_on_Fi just got an email from @FederalBankHelp that mentions the Fi Co Branded Credit Card is to be discontinued and the dues are to be cleared in a month. What kind of nonsense is this?? Absolute rubbish!!

@smirnoff4u We're glad to hear that your concern has been resolved. If you need any further assistance in the future, please feel free to reach out to us. - Priyanka

@FederalBankHelp why u dont accept government documents and ask for house number even when there is no house number mentioned in adhaar or pancard? First u approve the card and then u make stupid reasons to deny cc. Are gov documents not enough for identity and address proof?

@MangalKris61751 @FederalBankLtd If you have already contacted us via mail, kindly share the reference number of the cited mail so that we can escalate your issue to the concerned department and assist you effectively. - Akash

@FederalBankHelp @FederalBankLtd This isn’t about a card. I’m talking about the CC account (Cash Credit loan account).

@FederalBankLtd @FederalBankHelp Our CC limit has been pending for renewal since August 2025, and the same has not been renewed and we are being charged 4% penal interest every month and there is no response from the bank.

@AmalKumarMai @FederalBankLtd We have escalated your issue to the concerned department and will get back to you at the earliest. We request your patience and cooperation in the meantime. - Akash

@FederalBankLtd Please send me direct sms tab to mark specifically

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@kymar_prem33959 @RBI @TheJupiterApp @FederalBankLtd @DasShaktikanta As mentioned earlier, our team has already responded via email regarding your concern. We kindly request you to review the reply from the concerned team and respond accordingly if you require any further assistance. - Kavya

Dear sir/mam I taken a loan from Jupiter Bank which I am not able to repay. because I have lost my job and I do not have anything. The recovery people are troubling me for repayment. I need time to repay the loan. @RBI @TheJupiterApp @FederalBankLtd @DasShaktikanta

@kymar_prem33959 @RBIsays @RBI @TheJupiterApp @FederalBankLtd As mentioned earlier, we can proceed with this matter only upon receiving a complaint reference number. If you have already received one, please share it with us so we can provide further assistance. - Jeeva

Dear sir/mam, I am getting this message from Jupiter Bank for collection recovery but I do not have anything because I have lost my job and I need time to repay the loan. @RBIsays @RBI @TheJupiterApp @FederalBankLtd

@kymar_prem33959 @RBIsays @RBI @TheJupiterApp @FederalBankLtd As previously mentioned, we can only proceed with this matter upon receiving a complaint reference number. If you have already received one, please share it with us so we can assist you further. - Merin

Dear sir/mam, I am getting this message from Jupiter Bank for collection recovery but I do not have anything because I have lost my job and I need time to repay the loan. @RBIsays @RBI @TheJupiterApp @FederalBankLtd

@ankitgupta32971 @FederalBankLtd We kindly request you to mail us at contact@federalbank.co.in with your concern and share us the reference number starting with FBSR so that we can escalate this issue to the concerned department and assist you effectively. - Akash

@FederalBankLtd Sir mera kata 20 october ko freeze ho gya hai pta nhi kya karan hai mujhe es samay paiso ki need hai to kripya mera khata unfreeze krwaye . Apka toll free number nhii lag rha nhi mail ka reply aaa rha kripya meri problem ka samdhan karen.

@kymar_prem33959 @RBIsays @RBI @TheJupiterApp @FederalBankLtd As per our previous communication, we kindly request you to contact our dedicated customer support team to resolve any concerns related to Federal Jupiter Savings Bank accounts. Email ID: support@jupiter.money Our team will review your query and assist you promptly. - Jeeva

Dear sir/mam, I am getting this message from Jupiter Bank for collection recovery but I do not have anything because I have lost my job and I need time to repay the loan. @RBIsays @RBI @TheJupiterApp @FederalBankLtd

@h20soni @FiCares Please email your concern to our dedicated customer support team at help@fi.care. Our team will review it and assist you promptly. - Jeeva

@kymar_prem33959 @RBI @TheJupiterApp @FederalBankLtd @narendramodi @RBIsays Hi Prem, Kindly share your concern with the dedicated customer support team of Federal Jupiter Savings Bank accounts via support@jupiter.money or reach them via 1800-296-1199. Our team will review and assist you at the earliest. - Jeeva

I have received this mail but I am not in Delhi, I have come to Uttar Pradesh, so do not send it to anyone, it is possible and I will make the payment as quickly as possible by making the arrangements, I need time @RBI @TheJupiterApp @FederalBankLtd @narendramodi @RBIsays