Colin Wheeler-James Ground Up Cookery School

@AmazonUK why am I having to verify an address that you deliver on average 2 packets to every day for two years that hasn’t changed and you can now longer deliver? #computersaysno

@SpecialB_A Have messaged you this morning

@British_Airways you cancel my flight back from Dubai and offer me this as an alternative? Are you really telling be this is the best you can do for somebody who flies regularly enough with you to have Silver membership status? Thanks but no thanks, I’ll fly Emirates

@ros64330 @British_Airways I’m hoping so! Did you get back ok?

@GroundUpDevon @British_Airways Hey mate, same issue here, if you book emirates, will ba cover the cost?

@British_Airways @ros64330 appreciate you reaching out. I had to get back to the UK and my corporate travel booking company could not find anything better. They managed to find an option for my colleague with Gold status but nothing for me. I got the last seat on an emirates flight instead

@ros64330 @GroundUpDevon Hi there, good morning. We're very sorry your flight has been cancelled, and the alternative option won't work. So we can take a closer look, and check if there's any other options available, please DM us with your booking details. Demi twitter.com/messages/compo…

@BrusselsAirport three border control in a booth chatting for 30 minutes, one window open, 300+ in a queue i have already stood in for an hour…

@BrusselsAirport large queues to get through passport control to exit, lots of people missing their flights… another typical day in this airport… disgraceful! And don’t bother to tell me it’s border controls fault, it’s your airport

@BrusselsAirport Thanks for your response, is there nothing you can do to influence? It must harm your business.

@GroundUpDevon Hello Colin, the border control is carried out by the Federal Police. As the airport, we do not have any influence on how passport control is organised. The Federal Police independently decides how many booths are opened and how much staff is allocated for a specific flight *Mick

@BrusselsAirport still not forgiven us for Brexit? Usual disgraceful queues to get into Belgium.

@RangersFC Get the fuck Martin!

82' | Rangers 0-2 Hearts Goal for Hearts. Lawrence Shankland.

@GoogleMyBiz We have already submitted 2 reviews, can I talk to a human please?

@GroundUpDevon Hi again. We recommend reviewing our guidelines here: goo.gle/382tDNY. If your reinstatement request is denied, you may be able to do an additional review to prove your eligibility here: goo.gle/3CBW3Oc. Hope this info helps. - Gia

@google please can I talk to a person in your organisation about moving our business address, your bots have removed our business listing from Google, all our reviews, everything because we couldn’t meet the criteria for change of address? Please help!

@GoogleMyBiz Still waiting… how long does it take?

@GroundUpDevon Apologies that this is taking longer than usual. Please be assured that our team is actively working on this case and will reach out to you with an update. Appreciate your patience. - Gia

@GoogleMyBiz Thanks for the update, please keep us informed. Any further info you require to help please ask.

@GoogleMyBiz Any updates please?

@GroundUpDevon We realize how important it is. If you've already submitted an appeal, the status on the tool will be the final → goo.gle/3x4HbFr. Learn more about Profile content & restrictions here → goo.gle/4aO4PnO. Thanks. -Ava

@GoogleMyBiz We have submitted two appeals, neither of which show through this link? We are going round in circles and need you to the talk to us to resolve this. You have removed five years of 5 star reviews from the web? We need those and worked hard for them!

@GoogleMyBiz 10879462843803489221 Thanks Dan

@GroundUpDevon We regret the inconvenience. We request that you share the profile ID with us. Here's how you can find it: Log into your listing, click the three dots next to Profile Strength, and then Click Business Profile Settings > Advanced Settings > Business Profile ID. Thanks. -Dan

@GoogleMyBiz Hi, do you have any updates for me please?

@GroundUpDevon We understand your concern. Could you please provide us with your business profile ID. Once we have this info, we'll look into it. Thanks. -Jane

@GoogleMyBiz We have 2 set up because we couldn’t move the 1st. Ground Up Cookery School, Chudleigh is the recently created profile. Ground Up Cookery School at our original location in Crockernwell is our old address. Tried to change address on our original Crockernwell site but couldn’t

@GoogleMyBiz Hi Zoe, we have submitted 2 appeals already, the latest one at the end of January and we have had no response at all other than saying our response is not verified. We have submitted videos as requested and still nothing. How do we get to talk to a human to get this resolved?

@GroundUpDevon Mind if we jump in? Please know that business profiles can be taken down due to policy violations→ goo.gle/382tDNY. To get reinstated, submit an appeal and wait for our team to review your request and get back to you → goo.gle/372Wlhv. Thanks. - Zoe