ODEON Help

@patrick2bateman @patrick2bateman Can you please drop us a DM with your email address? -Connor ✨

@ODEONHelp bought my disclosure day ticket, you’ve taken the money but the ticket hasn’t appeared in the app !?

@DSouthdon1984 @ODEONCinemas Hi Derek, I don't believe we are showing this, but I will be sure to pass this recommendation over to our film team to make them aware of the demand. -Connor ✨

@ODEONCinemas any possibility for I Love Boosters?

It's June next week… time to fill that calendar 📅 Iconic returns, big new drops, and must‑see moments all month. ✨ Save the dates ☑️

@WolofBomberg @ODEONCinemas @vuecinemas Hey, I'm sorry to hear your visit was disrupted, our teams monitor screens via screen checks but not all issues can be identified there and then.  If you ever require assistance during your visit, please speak with a member of staff as they will happily assist.  -Connor ✨

@ODEONCinemas @vuecinemas you guys have to do more to stop people going on their phones, and to stop them talking throughout an entire film. totally ruins the experience.

@patrick2bateman Hey, can you drop us a DM with your booking number and email address so we can take a look. If you can also confirm the amount taken, that would be great!  -Connor ✨

@rachhoxox Hi Rachel, all sorted for you 🙂  The voucher will reactivate shortly, providing it's still in date 🥰 -Connor ✨

@ODEONHelp Hi, could you please process a refund for these tickets? Reference number: WSJ4WS6. Thank you very much.

@FunkyFindzUK @ODEONCinemas Hey, I'm afraid we have no information on this. Any important announcements will be posted on our social media and website 📣 -Connor ✨

@ODEONCinemas Any merchandise?

WAZZZAAAPP?! 🔪🍿 Celebrate the return of Scary Movie with the chance to win a horror watch party bundle, including a Sony 50” TV, costume & more.* Book by 07 June to enter. *T&Cs apply 📲 bit.ly/3Pv2SIb

@claire_mcgn @ODEONcinemasIRE Hi there, While we can't make any promises, I've passed on your recommendation to the relevant department. 📽️🎬️🙂  -Chloe

@ODEONcinemasIRE Primary school holidays this Tuesday june 2nd. Any chance of playing a kids movie earlier in the day in Coolock? It's promised to be rainy.

@AlecBaldwin999 @ODEONCinemas Hi there,  I'm sorry to hear this. If ever you experience any technical difficulties in-cinema, please don't hesitate to speak with our cinema hosts who would be happy to provide further assistance. I've passed on your feedback to the cinema management team.  -Chloe

@ODEONCinemas hiya I saw on tues the screen's a bit blurry in trafford centre 15 (laser?) when watching mandolorian. I should of said something but had 2 catch a bus after. Can u fix it pls? great film, too!

@OTWBigPhil @ODEONCinemas Hi there, Some films go on advanced sale. Our film times are usually updated on a weekly basis. This usually happens every Tuesday around 5pm and Wednesdays during Bank Holidays. Keep an eye out for scheduling updates closer to the time. 🙂⚔️🏰️ -Chloe

@ODEONCinemas is 8pm really the only screening time at Durham for Masters of the Universe on Saturday 6th June? Or a glitch with the app? With it just being released, I would have expected multiple screenings throughout the day.

@nappobaby @ODEONCinemas Hi there,  I'm sorry to hear this. We have responded.  -Chloe

@ODEONCinemas what’s wrong with the AC at your Nuneaton branch? It was stifling in screen six 🫠

@iCraft_PC @iCraft_PC Hi there,  For the security of your account, we would advise deleting your tweet and DM-ing us.  -Chloe

@ODEONHelp i cant cancel a booking for Backrooms. WGQ4BLM. My mem num is 99684675817701

@michaelsmoonwlk @cineworld @ReelCinemasUK @ODEONCinemas @michaelsmoonwlk Hi there,  What THRILL(er)-ing choices! 🎶️ He has so many amazing songs - my favourites change all the time too! I'd have to say mine (currently) include The Girl is Mine, Leave Me Alone, Remember The Time, Chicago and Scream -Chloe

Can #MichaelMovie stay in cinemas forever please or at least until part 2 comes out 🙏🏻❤️ @cineworld @ReelCinemasUK @ODEONCinemas

@Daisy_x_x @vuecinemas @ODEONCinemas @cineworld @TunerFilm @BlackBearUK Hi there, please can drop us a DM with your local cinema.  - Demi

So I have a @vuecinemas an @ODEONCinemas & a @cineworld in my town and not one of them is showing @TunerFilm @BlackBearUK 🤬 #Tuner

@ch11iko Hi there,   We have responded to your DM.  -Chloe

@ODEONHelp Are you guys going to respond to my DM or??

@JugTheKel @ODEONCinemas Hi there,  I'm sorry to hear this, can you please DM us with your booking reference and email address? -Chloe

You guys gotta sort your temperature out at brum luxe @ODEONCinemas Cooking in the foyer and corridor but literally freezing even with a hoodie on, during a heatwave?! Easy 10c temp difference for sure

@Evan_Cent @ODEONCinemas @ForWomenScot @MForstater @jk_rowling @michaelpforan @Evan_Cent Hi there, Can you DM us with more information so we can look into this please?  • Jodie

Hey @ODEONCinemas Derby, why have you replaced the women’s toilet with a ‘unisex’ toilet. My daughter was too scared to use the toilet today in a room full of boys and grown men @ForWomenScot @MForstater @jk_rowling @michaelpforan

@mistdied17 Hi there,  I'm sorry to hear this. We've responded to your DM.  -Chloe

@ODEONHelp hi ive sent a dm could you pls get back to me as i have a booking for tonight and haven't received confirmation.

@iCraft_PC Hi there,  I'm sorry to hear this, can you please DM us with your email address?  -Chloe

@hammernewo @ODEONCinemas @hammernewo Hi there,  We try to show as many films at our cinema sites as we can, but this isn't always possible. Tuner is currently on limited release with a wider release to more cinema sites from next week. Keep an eye out on our website and app for any scheduling updates...

@ODEONCinemas why isn’t Tuner showing at Odeon Acton? I can’t see it listed anywhere on the app for this cinema

@cliftontim Hi there,  I'm sorry to hear this, we have responded to your DM.  -Chloe

@ODEONHelp I have DMd you with a website issue yesterday, but noone has picked this up. Can you help please?