BODi CSReps

@JennPfluger Hi @JennPfluger, We’re sorry for this experience. It looks like we are unable to send you a private message. Please submit the Policy Exception Request Form available in FAQ 1886 at faq.bodi.com so that the BODi Corporate Support Team may investigate this further.

@Beachbody How could your customer support possibly be this bad? I tried purchasing a membership package, and after a week with customer service they tell me its expired and they can't do anything? Appalling ineptness.

Every body is a Beachbody.

@usmcdaffy Hi @usmcdaffy, We’re sorry for this experience. Our live agents are available for support via text during hours of operation (6:00 am - 3:00 pm PT, Monday - Friday) through the "Sign in to Text with BODi" option available at faq.bodi.com.

If you have @bodi or @Beachbody CANCEL IT. They have zero phone customer service. It turned into a garbage company. I used to love them. I won’t even use them

@KSantilli1 For more details regarding the form, visit FAQ 1886 on faq.bodi.com.

@Beachbody I purchased the promotion of extending my Beachbody membership for $99 in 8/12. After I did that Autumn Calabrese posted a link for free equipment (of course I’m willing to pay for shipping). I’m requesting that free equipment but customer service will not honor it.

@KSantilli1 Hi Kathleen - We’re sorry for this experience. It looks like we are unable to send you a private message. Please submit the Policy Exception Request Form so that the BODi Corporate Support Team may investigate this further.

@SpeedRacer350 Hi @SpeedRacer350, We apologize for the experience. We understand this is an urgent matter, and we would like to ensure it is addressed immediately. Please reach out to Support team using the "Sign in to Text with BODi" option available at faq.bodi.com for assistance.

@mykeweljewels If your Smart TV, game console, or video accessory is not on the list of AirPlay-Enabled devices, you will not be able to AirPlay or stream BODi videos directly to that device. Please visit FAQ - faq.bodi.com/us/en/help?a=C… for more details.

@Samsung why can't I install my @Beachbody app on my new 65' Crystal UHD TV? I can literally load anything but that. Smart View off my Samsung S25 Ultra is fine but it's a pain. Thank you for your attention to this matter.

@mykeweljewels Hi there - You can AirPlay workouts from a program, mindset videos, or recipe videos directly to an Apple TV device or to a TV or video accessory that is AirPlay-Enabled.

@TayFolkmoreTTPD Hi @TayFolkmoreTTPD, Please follow the troubleshooting steps given in the FAQ: faq.bodi.com/us/en/help?a=T…. If the issue persists, please reach out to the BODi support team via text during hours of operation through faq.bodi.com for assistance from a live agent.

Hey @Beachbody why hasn’t my app worked in FIVE days? It works on my phone but not on my firestick suddenly. Ummm HELP please! This is ridiculous

@dawncrypto_web Hi @dawncrypto_web, We will send out a reminder email 30 days in advance of your renewal date for our 6-month, Annual BODi, and 3-year BODi. Please check your spam folder, as it could have been blocked there. For more details, please visit FAQ 5378 at faq.bodi.com.

@BODi_CS_Reps I have decided to keep the subscription. I got no notice that you were going to charge me. I thought I canceled. Please do better.

@Beachbody I was charged for a membership I did not sign up for and there is no way to contact support. I am very dissatisfied with BBOD. I am considering contacting the CA attorney general. Not good. #TeamBeachbody

@dawncrypto_web Hi @dawncrypto_web, For more details regarding the form, visit FAQ 1886 on faq.bodi.com. Also, please reach out to us, so we can do our due diligence.

@MsReka2U Hi @MsReka2U, The email titled “Your BODi Subscription” that you may have received during the week of 05/11 was inadvertently sent and does not apply to your BODi account. We apologize for any confusion this may have caused, look out for a correction email being sent out soon.

@Beachbody you better not upgrade my membership without my permission because I don’t love it, I don’t want it and I don’t want the discount of 49 cents per day. Leave my account the way it is or I’ll flip all this shit over.

@CarlyannySrq Hi @CarlyannySrq, We’re sorry for this experience. It looks like we are unable to send you a PM. Please submit the Policy Exception Request Form so that the BODi Corporate Support Team may investigate this further. Please visit FAQ 1886 on faq.bodi.com for the form.

@Beachbody You all suck! Cheating people forcing them to buy your product & not refunding them when asked is crap business practice!

@Glen_Taylor2 Hi @Glen_Taylor2, We’re sorry for this experience. We are unable to send you a PM. Please submit the Policy Exception Request Form so that the BODi Corporate Support Team may investigate this further. For more details regarding the form, visit FAQ 1886 at faq.bodi.com.

@gendall_jeff Hi @gendall_jeff, We apologize for the experience. We understand this is an urgent matter, and we would like to ensure it is addressed immediately. Please reach out to the support team via text through faq.bodi.com/us/en/contactus for live assistance from an agent.

Dear @Beachbody please make your @shakeology lids more durable. 6 months and this lid has failed. Have to go generic now. Please do better.

@drkjoneill Hi @drkjoneill, Please reach out to the support team via text during hours of operation (6:00 am - 3:00 pm PT, Monday - Friday) through faq.bodi.com/us/en/contactu… for assistance. You will be connected to a live agent who will provide assistance with your inquiry.

@Beachbody I need help with my subscription and there is no one to talk to.

@dariad2008 Please visit FAQ - faq.bodi.com/us/en/answer?I… for more details.

@Beachbody has no regard for their customers well being. Only care about the money. I was in the hospital on Monday and found out I needed to have surgery. Beachbody knowing this, refused to refund a same day charge for renewal. Makes me sick.

@dariad2008 Hi - We're sorry to hear that your concern was not resolved to your satisfaction after contacting the Support team. Please submit the Policy Exception Request Form fs6.formsite.com/beachbody/9ine… so that BODi Corporate Support will investigate this further.

@petripuppy Hi! Please reach out to the support team via text during hours of operation (6:00 am - 3:00 pm PT, Monday - Friday) through faq.bodi.com/us/en/contactus  for assistance. When you contact our Support Team, you will be connected to a live agent that will provide assistance.

@Beachbody, Please help me on Incident: 250221-000219. I'm asking for support. I am trying to get set up as a new customer. Please help!

@PeachPopDraws Hi @PeachPopDraws, 2B Pregnant needs to be purchased separately for access and is not included with the Total Solution bundle. It will be available for purchase on BODi.com soon. Please visit the website periodically to know its purchase availability.

@Beachbody purchased the total solution through this link and I still cant access 2B pregnant. Ive tried every way to buy 2b pregnant but it just wont let me. Every link keeps sending me in circles, one sends me to the app, the app says it has to be in the browser. It's just not there.

Pregnancy may be a different experience for everyone but you can make it a happy and healthy one w/ Ilana Muhlsteinrd's #2BPregnant! In this program, you will get easy strategies and tools to help get the healthy nutrition you and your growing baby need: bchbody.life/3rnphqH