Firestone Complete Auto Care

@RaggedyAnn17601 Hello Eva, how may we assist you today?Thank you for choosing Firestone. ^Shonya twitter.com/messages/compo…

@RaggedyAnn17601 Hello Eva, how may we help you today? We hope to hear from you soon. Thank you for reaching out to Firestone ^Shonya twitter.com/messages/compo…

@cassandracsgo Hello, Cassandra. Please feel welcome to DM us again for support. Thank you for contacting Firestone. ^Mariah twitter.com/messages/compo…

@FirestoneAuto BTW for the record, I was told essentially to sue them or gtfo

do not let @FirestoneAuto replace ur hood latch they will only bolt it in at one spot

@skibum2u Hi there, we are sorry to hear of any issues with services at our store, and would like to offer our assistance. Please DM us with the complete details, your contact info, and any related invoice number. We hope to hear from you soon, and thank you for contacting Firestone. ^SG twitter.com/messages/compo…

@StarsAndScopes @CrazyVibes_1 @FirestoneAuto After I got work done there, I swore to never go back again. But, sometimes when your in a jam, which I was they were my closest for a tow truck. That was a costly day. Lesson learned.

“So this happened in Montana. I'm on my way to go to my interview this morning when I get pulled over by a police officer. I am native American and my friend that was with me is black. Just saying. Both brake lights decided to go out this time. As he walked to the car and I was pulling out my stuff, he quickly said, "Don't worry about pulling anything out. I just want you to know that your brake lights are out." So I'm immediately upset, because I just got them replaced like last month. So I explained to him how Firestone wants to charge me $600 just to run a test on the wiring of the car. He looked at me like 😨 and told me to pop the trunk. He checked the lights in the trunk and tapped them, but they didn't come on. So he told me to pop the hood to check the relay box then asked me to get out to check the other one. Then worked on the wiring under the dash. He could've easily given me a ticket, but Officer Jenkins stepped out of the officer role, and into the mechanic role, and human role to make sure I was straight. By the way, HE FIXED THEM. Not everyone is racist or a bad cop.

@StarsAndScopes @CrazyVibes_1 Hi, thanks for sharing this with us. We understand your concerns and apologize for any dissatisfaction with these repair recommendations. For continued support, please DM us with the complete details. We hope to hear from you soon, and thank you for contacting Firestone. ^SG twitter.com/messages/compo…

Firestone is the most crooked car repair chain in the US. 3 yrs ago my car repair estimate was 1800. but I should spend 3,000. to change other parts since they "had to take everything apart anyway." Got a 2nd opinion. Part and labor cost me $225. NO problem since.@FirestoneAuto

@sweetweets18 Hello Meagan, we have received and responded to your DM letting you know we have alerted our claims team with this information. We appreciate you for contacting us. Thank you for being a valued Firestone customer. ^HN twitter.com/messages/compo…

don’t go to @FirestoneAuto unless you want your seat permanently stained by their uniforms & their claims department @Bridgestone to deny all liability ! 🫶🏼🥀😱 #tesla #tesladamage @Tesla #firestoneauto #mechanic #negligence

@sweetweets18 Hello Meagan, we are sorry to hear this happened after services at one of our stores. Please DM us with full details, and your claim number. We value you as a Firestone customer, and look forward to receiving your message. ^HN twitter.com/messages/compo…

@FirestoneAuto @Bridgestone @Tesla Firestone permanently stained my white seats from negligence & their claims department is refusing to pay for the damages. #rareaesthetic #tesla #autoshop #firestone #evil #LegalAdvice #firestoneauto #teslamodel3performance 🥀😳

@BahnsChris Greetings, we are sorry to hear of the long wait regarding your claim. Please feel free to send us a private message for further assistance. We appreciate the opportunity to assist you, and thank you for reaching out to Firestone. ^Bryan twitter.com/messages/compo…

@FirestoneAuto Still in Firestone’s claim department… No resolution and it’s been 2 months. Clearly the strategy is to drag feet. Unreal. Disappointed.

@FirestoneAuto 2nd gen customer that has taken many different cars 2 Firestone shops. Now when u made a clear/documented mistake (wrong oil filter) that damages my engine, your claims department is non responsive for over a month now. Not a single call back. Disappointed.

@tweetingtp Hello @tweetingtp, we're sorry to hear about your experience with our tires, and would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Firestone. ^Bryan twitter.com/messages/compo…

We are a 20yr customer of Firestone and will not be back - tires under a year old are trash and the store refuses to make it right. My son had to tell your phone AI I was dying to get someone to talk to. Your shop is running scam. @FirestoneAuto #FirestoneAuto #BaitSwitch

@tweetingtp Hi, we apologize for the negative experience that you have mentioned, and we'd like to help. If you'd like to discuss these concerns further with us, please feel free to DM us with the complete details. We value your business with Firestone and hope to hear from you soon. ^JB twitter.com/messages/compo…

@FirestoneAuto #FirestoneCompleteAuto After 20 years of being loyal customers of Firestone, we’re done. Selling premium-priced tires that don’t last—and then dodging responsibility—feels like bait-and-switch tactics. Quality and accountability matter. Next BBB & AG.

@iamgnurr Hello @iamgnurr, thank you for taking the time to share your positive rating with us. We are glad to know that our teammates took great care of you during your tire repair service. We hope to see you again soon, and thank you for choosing Firestone! ^Bryan twitter.com/messages/compo…

Had a slow leak in a new tire for about a week or so. Finally decided to get it repaired. This is a shout out to @FirestoneAuto. A local store had to work hard and do some innovating to get my ride off the ground. Fixed the shoe like a proper cobbler. And didn't rob me. 10/10.

@larrybr81485483 Hello Larry, we're sorry to hear about your experience with CFNA, and would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Firestone. ^Bryan twitter.com/messages/compo…

@FirestoneAuto you mean, complete auto destruction and dishonest credit organization? Yep. CFNA sends me their statement LATE, and then they have the nerve to charge me late fees, and when I refuse to pay it, they continue to lop on late fee after late fee! Firestone/CFNA REPRESENT ALL THAT IS WRONG IN CORPORATE AMERICA. And Firestone recommended services I didn't need, as well. AVOID FIRESTONE LIKE THE PLAGUE!

@larrybr81485483 Hello Larry, we're sorry to hear about the misdiagnosis and pricing concerns that you experienced, and would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Firestone. ^Bryan twitter.com/messages/compo…

@FirestoneAuto Firestone will overcharge you, they will try to get you to do repairs you don't need, etc etc. Avoid them like the plague.

It may remind you of the gym, but there’s no flexing involved. The Anti-lock Brake System light means you could have wheel speed sensor malfunction, low brake fluid, or loss of hydraulic pressure. If your ABS light is on, swing by so one of our technicians can find the solution.

@larrybr81485483 @thatjungleboy Hello Larry, we're sorry to hear of the pricing concerns and poor treatment you experienced, and would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Firestone. ^Bryan twitter.com/messages/compo…

Oh. That looks just like the Firestone sign of the store that I showed up at for my 7:30 a.m. appointment, and they didn't show up until close to 8:00. Then, they did the repair, and said I needed another repair for $400, which I got a second opinion on and was able to get done for $80. Then, firestone's credit branch sent me their statement late, so that I could not pay on time, and they charged me a late fee. When I refused to pay it, they harassed me and kept multiplying the fee every month. FIRESTONE IS DISHONEST AND INHUMAN. THEY ARE A GOOD REPRESENTATIVE OF ALL THAT IS WRONG WITH CORPORATE AMERICA.

Vintage sign, modern ride. No matter which store you visit, you can #CompleteYourTrip in style. #FirestoneCompleteAutoCare #OilChange #Vintage 📸: @thatjungleboy

@larrybr81485483 Hello Larry, we're sorry to hear about your experience with service at one of our locations, and we would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Firestone. ^Bryan twitter.com/messages/compo…

@FirestoneAuto Oh. Is that the crew that recommended repairs I didn't need? Is that the crew that sent me my statement late, and then tried to charge me a late fee? Is that the crew that charged me 30% more than I could get the same repair done somewhere else?

Our crew puts their heads together to get your crew back on the road safely. Stop by and see us for a Complete Vehicle Inspection. #FirestoneCompleteAutoCare #CompleteVehicleInspection

@larrybr81485483 Hello Larry, we're sorry to hear about this experience and would like to assist you. Please feel free to send us a private message with the complete details and your contact information. We value your business with Firestone. ^Bryan twitter.com/messages/compo…

@FirestoneAuto @fiftysixvw Firestone is dishonest and inhuman. The worst car repair company I've ever encountered. I would tell everyone, stay away from them!

Classic cars call for classic tires - and this is one of our favorite combos! #ClassicCars #FirestoneTires #VintageVW #FirestoneCompleteAutoCare 📸 @fiftysixvw

@cassandracsgo Thank you for sharing this with us, Cassandra. We have received and responded to your DM regarding these services. Please check your inbox for further assistance. We look forward to addressing your concerns and appreciate you for contacting Firestone. ^SG twitter.com/messages/compo…

@FirestoneAuto dm'd

@Frankli02803466 This doesn't sound like our usual service, and we definitely want to ensure that you are a satisfied customer. Please email us at socialcare@bfrc.com with these details, and your contact information. Thank you for reaching out to Firestone Complete Auto Care. ^Cali twitter.com/messages/compo…

I can’t even lie Firestone complete auto care is full of shit

@Jackintx85 Hello, thank you for contacting Firestone with your concerns. We're sorry to hear of any issues you may have experienced, and we'd like to assist. We have received and responded to your DM. Please check your inbox for further assistance. We look forward to your reply. ^JB twitter.com/messages/compo…

@FirestoneAuto Just saw your reply. PM sent

@FirestoneAuto I have a bit of a problem, my truck has only ever been aligned at the local Firestone so this problem exists due to someone at that shop causing it. I would like this repaired as promptly as possible so that my brand new tires don't get ruined.