Oculus Support

@AmandaFHunt Hiya, we know how important it is to have your Facebook account with all of your memories. We at Meta Store Support are only able to assist with Meta Quest VR and Portal products. For any and all Facebook issues, please visit: facebook.com/help. We hope this was helpful!

@MetaQuestVR @Meta @Meta My brother's account got hacked. The hacker changed the email address and deleted the secondaries. The help center only offers access by emailing the account on file which is the hacker's new email address. Help us recover this account please!

Introducing Meta Quest 3. Coming this fall. Sign up for updates at: metaque.st/Quest3 Learn more at Meta Connect on September 27 - 28. #MetaQuest3

@Hepmeme Hi, we see you are needing help with getting your game to download. We understand how important this is, and would love to assist you! So that we can help you out, without limitations of the character count, please click the link below to DM us. We hope to hear from you soon! 😊 twitter.com/messages/compo…

@Basti564 Hey! We see that you are needing help with your logs. No worries, we want to help you get pointed in the right direction. If you go to the link provided, and follow the prompts, you will be connected with one of our agents who can assist you further. metaque.st/Support

@sirus @OculusSupport @sirus do you happen to know where I would best report a bug like this?

can't sign into the oculus desktop app right now lol

@azurii83 Oh hey there! We love to hear any ideas from you guys! You can go and submit any ideas on our ideas page. metaque.st/Ideas. We hope to see your music pack suggestion! 🎵💃

Schwank music pack when?

@TomikQu Hey there @TomikQu! Feel free to send us a DM and we'll be sure to look into your issue as soon as we're able to gather more information from you. Please shoot us over a message whenever you're able! twitter.com/messages/compo…

@EvidencePlzz Hey @EvidencePlzz! We know you're eager to join in on the fun, and you're unsure if this title is available on the Meta Quest Pro. Well, you're in luck; this game is supported and available on our official website. (oculus.com/experiences/qu…)

Step into Iron Man’s armor and blast into the skies. The award-winning Marvel’s Iron Man VR is available now on Quest 2!

@the_renatim Hey there! 👋 We definitely understand how concerning it is when your device won't update. We'd be glad to help out! Please reach out to us with the DM button below and we'll do everything we can to help get this resolved for you! 🙂 twitter.com/messages/compo…

@Heaney555 Just waiting for my v50 update, but it is taking ages. I guess @MetaQuestVR will release the v51 and I will still be in v49 🤡

Tip: enabling Direct Touch on Quest (in Experimental settings) also reverts from avatar arms to ghost hands.

@valbales Bonjour KC Valbales 📊, N'ayant pas eu de retour de votre part, sachez que vous pouvez contacter notre support à tout moment en cliquant sur le lien suivant : store.facebook.com/fr-fr/help/sup…. Nous serons ravis de pouvoir vous aider en cas de besoin !

@AdmFay_ @MetaQuestVR J'ai le casque depuis 3 ans mais depuis la dernière maj ça déconne pas mal quand je le lance

35min pour faire fonctionner l'oculus, le casque a failli passer par la fenêtre. @MetaQuestVR, réglez les problèmes du logiciel avant de sortir votre Métaverse de merde, en plus tlm s'en branle du Métaverse

@valbales Bonjour KC Valbales 📊, Nous sommes navrés d'apprendre que votre expérience VR n'est pas optimale dans l'immédiat. Pourriez-vous nous indiquer plus en détails comment nous pouvons vous aider ?

@ItsExtensive Hey there. Thanks for this feedback. We recommend for our users to post their ideas on our User voice forum: communityforums.atmeta.com/t5/Announcemen… Here is where our users have a safe space to express their ideas and feedback. We hope to hear from you ☺️!

@MetaQuestVR Remove arms from the main menu

Coming in v50: 👆 tap and swipe in your headset menus

@GreenLeon08 Hey, so that we can take a closer look into this, can you please send us a DM here: twitter.com/messages/compo…

@OculusSupport @Meta I can't @OculusSupport, @MetaQuestHelp

I tried contacting @MetaQuestVR on their live chat about this issue but no one knows why it's saying that. Could someone tell me why it won't install the Meta Quest Link App on my pc even though I have just under 50% of available storage (1TB of total storage) @MetaQuestHelp ?

@OGLurkerr Thanks for informing us @OGLurkerr! Please send us a DM so we may gather some more information and look into this issue further! 🙂 twitter.com/messages/compo…

@MetaQuestHelp please look at your signing up site. I make a name and username and hit next then nothings happens. Multiple people on Reddit with the same issue.

@mx20100 @MetaQuestVR Oh-oh! This is not the experience we want you to have with us! Please send us a DM to get you back on track! Please click here ⬇️ twitter.com/messages/compo…

Oh @MetaQuestVR you make me laugh. yesterday it was compatible and now it suddenly isn't? Fun times.

@PoluxVr Nous sommes ravis d'apprendre que le remboursement a pu être validé. Vous recevrez la somme sur votre méthode de paiement dans les 5 prochains jours. Concernant l'avis du jeu, vous devriez être en mesure de le modifier ultérieurement.

@PoluxVr Nous restons attente de votre contact et vous souhaitons une bonne journée !

@PoluxVr Bonjour PoluxVr, Nous sommes navrés d'apprendre que vous rencontrez des difficultés concernant le remboursement de votre jeu. Afin de pouvoir résoudre cette situation, veuillez contacter notre support en cliquant sur ce lien : store.facebook.com/fr-fr/help/sup….

@jar155 Hello, Jeff👋 We are sadden to hear that a recent update has messed with your controller connectivity. Send us a DM so we can investigate this further for you. If you could provide your ticket number as well, that'll be a great help. twitter.com/messages/compo…

@ItsMojoJojo1 Hey there @ItsMojoJojo1! Typically with new account setups, a quick factory reset is able to refresh the system and get your setup going in the right direction. In case you continue to have any issues after a factory reset, please submit a ticket with us: metaque.st/Support

@MetaQuestHelp whats going on that we can't set up new accounts with email? your site will not send the 6 digit confirmation code. only response i get is a bot generated message saying your engineers are working on it?!

@PSmydog Hey @PSmydog, we're following up to see if you still needed any assistance! Let us know if we can be of any help. 🙂

@OculusSupport We can’t the Sky app to work. We made an account supposedly but we can’t seem to get it to work.

We’re all just a bunch of monkes trying to have some fun! Customize your monke and play the zaniest game in VR. #GorillaTag available today on Quest Store! metaque.st/3j2vMif