Support Desk Out

@south83848 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

@networkrail @GWRHelp Get the train! But we wont run trains early at the weekend and then the first train from Reading stops indefinitely as you cant manage engineering works. Weekend trains are so unreliable I should of just driven to London.

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@bwills72_cymru Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

@GWRHelp @nationalrailenq Thanks...Liskeard for the rail replacement to Looe. Signal is non-existent with the on train WiFi so can't tell when we're due to arrive at Liskeard.

@nationalrailenq Currently on the scheduled 18:14 train from Plymouth to Liskeard which is delayed (not been told why?). But we're close to missing our hourly rail replacement. Can you please arrange for the replacement bus to wait for the train? Else it's an hour plus wait...

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@AbbeyGale99 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

@GWRHelp But I don’t even know how long the delay is.

@GWRHelp my train has been delayed and will miss my connecting train. I have an advance single, what can I do if this happens?

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@thumb_duck Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

@GWRHelp Ideal, it'll only be another 30 years before we see this technology being used outside London

Fast-charged and it's go, go, go! Our record-breaking battery train is now in passenger service. Operating between West Ealing and Greenford, it shows the potential benefits of fast-charge technology to regional rail in the UK. #SustainableTransport #BatteryTrains

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@AbbeyGale99 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@davidbicknell1 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

Another @GWRHelp train, another patronising message about bodyworn cameras. On every single journey. There are better ways to say things - maybe featuring GWR’s great staff in announcements? It’s time the patronising clowns in head office treated GWR’s customers “with respect.”

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@juoig7799 Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

But unfortunately what is not nice on @GWRHelp's new train is the toilet! Rubbish on the floor and toilet paper in the sink! Eww. 🚆: 230 001

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@SignaloftheDay Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

Green aspect at GE47 South Greenford for @GWRHelp battery train 230001’s first day in service (Submitted by @driverbod125) #SignalOfTheDay

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

@nikhil_woodruff Thank you for bringing this to our attention,My name is Anne 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹🌹

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹

Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim 🙏.We will keep an eye out for your response from our relevant team. Regards Anne 🌹🌹