B

@HELPEnglish1996 I’ve been trying to get a hold of someone about the Clark campus. Your phone has a 90m wait and nobody has responded to the two web inquiries.

@redfiberph So I have given you more than enough information, answered stupid questions. You have my money, 3 open tickets and you still don't have an install date for me. REFUND MY MONEY or INSTALL THE SERVICE I PAID FOR! #FAIL #DTI #Philippines #radius #RedFiber.

@redfiberph You guys suck so far. I have paid my installation fee however getting SMS messages I haven't but shows IN PROFILE I have paid! YOU HAVE NOT ANSWERED THE TICKET OPEN FOR TWO WEEKS. HORRIBLE LACK OF SERVICE SO FAR! #fail #Philippines #internet

@GoRewards_PH Valued as currency legally, I have not been able to access them for over a year! I have been more than patient! I will call John Gokongwei personally if this is not resolved IMMEDIATELY! Then I will talk to my lawyer. This is so unacceptable. This is from the website after logon!

@assembly We suggest you send a message to the email thread to create a follow-up, B. Let us know once sent.

@GoRewards_PH Still nothing from you guys, I need to use my points and my account. Do I really need to keep filing complaints with the government which (obviously do no good) it should NOT be this hard! It's a problem that is a YEAR old! WTF

@GoRewards_PH See from this it updates with MY response on the 25th. Your support person who told you I DID NOT RESPOND is either incompetent or a liar! Either way having a problem for over a year means they all should be fired! Miles are valued as currency legally.

@GoRewards_PH And they just keep saying the SAME EXACT SHIT! Which I have proven MANY MANY TIMES that its not a problem with my app, or my password! (THATS WHAT THEY ALWAYS SAY) I want someone to call or Ill call John Gokongwei DIRECTLY! THIS IS BS!

@GoRewards_PH YOU ARENT READING! I HAVE RESPONDED TO THE DAMN THREAD THAT IS THEN ACKNOWLEDGED AS BEING UPDATED BUT YOUR TECH LACK OF SUPPORT IS SAYING I NEVER RESPONDED! I would be ashamed to work for your company. This has been OPEN FOR A YEAR! A YEAR! Is that acceptable?

@GoRewards_PH video of it NOT working on both the APP! AND the damn website! When you login to the website it says the account isn't VERIFIED and to contact support! THE APP JUST CONTINUALLY GOES BACK TO THE FREAKING LOGIN/REGISTER SCREEN! How hard is this to f'ing understand?! FIX THIS

@assembly We apologize for the inconvenience this has caused you, B. As checked, our team sent an update via email under ticket reference number #1093702 and hasn't received a response from you. Feel free to send a message thru the email thread for assistance.

@GoRewards_PH That is absolute BS! It even says my ticket was updated AFTER I RESPONDED! The agent said the same F'ing thing that every other person said about using the app and resetting my password!@ They don't even bother reading the damn history! Ive sent screenshots and even VIDEO of it

@GoRewards_PH How can they when you guys can't fix problems accessing account with open tickets for OVER 1 YEAR NOW! I can't be the only person with this problem! Absolutely ridiculous!

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@GoRewards_PH And again with the very latest app logging in on the app which provides no error just brings back to the login/register screen which is the same thing for a year! Website says my account is not verified! Fix this! Or deregister me like I’ve suggested and I’ll register again!Sucks

@assembly We're sorry to hear about your frustrating experience, B. No worries! We have raised this issue to the support team for immediate assistance. We'll get back to you as soon as we hear from them.

@GoRewards_PH your horrible customer support group has had a ticket open with me (1093702) for nearly a year and hasn't responded for almost a month. Usually the response is the same response and has not fixed my access! This is ridiculous!

@GoRewards_PH Your RESPONSE in email was just as insulting. A person telling me to try the App instead of the website! What do you guys not get, I have tried both ! I have sent screenshots of BOTH and videos of BOTH not working! FIX MY DAMN PROBLEM LOGGING IN! FFS!

@assembly We understand how you feel, B. We will communicate with you thru email.

@GoRewards_PH Yeah that is what they said a year ago. I have been unable to access my account/thus points for a year saying the account needs to be verified by you guys. Its ridiculous. They keep saying the same steps over and over and I have sent screenshots as well as video of both www/app!!

@assembly Hi, B. We're sorry for the inconvenience this has caused you. We are here to help you. We'll be with you shortly.

@inc_electronic out of curiosity what does 'Update Tracker' actually do in Folx. There is nothing in help and searching your website just mentions when it was added? :)

@TacoBell_PHL bring back menu items with beans! This is the only country in the world that Taco Bell doesn’t have bean burritos! So lame!!!

@TacoBell_PHL when are you guys going to bring back items with beans on your menu. This is the only country that has Taco Bell with a completely beanless menu. lame. #FAIL @tacobell how do you allow this?

@grabph horrible the last week over 1 hour waiting with no car available.

@b6n That's one of the reasons I haven't started either show. I heard Foundation was quite good but I don't think the people who told me that had read the books.