Macy's

@Dees_nonutz We want to try to help, Ashli! Please send us a DM with your name, order number, phone number, billing address, and email address, and our team will get back to you. Thanks. twitter.com/messages/compo…

@Macys my experience with your customer service line has been TERRIBLE

@childmindinst Words to remember for a special night! 🪩❤️

“A true night to remember is one determined by how you feel.” Ana Wolfermann shares her reminders for students who are worried their prom experience won’t live up to expectations. We partnered with @Macys to bring parents and teens practical tools for navigating common prom stressors, from managing nerves and social pressure to talking through expectations and finances. Because prom isn’t just about what you wear — it’s about how you feel. Explore our tip sheet, guides, and articles to help you and your teen get prom ready, in the comments 👇

@MikeKilroy11 So delighted to hear you had a great experience with our team at Willow Grove! Thank you for stopping by, Mike! ❤️

Hey @Macys a shoutout to associate 71115670 (didn’t catch her name) at your Willow Grove PA store this morning. Super helpful and friendly!

@stepvision34 We'd like to look into this for you. Could you please send us a DM with your name, order number, phone number, billing address, and email address? Thank you. twitter.com/messages/compo…

Very disappointed in shipping time on my recent purchase from @Macys . Apparently paying for 2 day shipping means it arrives 6 days later 😡

@Budacosmo We want to try to help. Please send us a DM with your name, order number, phone number, billing address, and email address and our team will get back to you. Thanks. twitter.com/messages/compo…

@Macys what the hell kind of customer service do you have? You wont deliver my online purchase. you have nasty customer service operating from Philippines who won’t cancel my order. she has the nerve to ask me if I paid for expedited shipping? I will file a dispute with my CC

@bukayhan We're not happy if you're not happy. Please send us a DM with your name, order number, billing address, phone number, and email address, so we can look into this. Thanks. twitter.com/messages/compo…

@Macys I had a purchase made on the 20th of March and yet to receive the merchandise. No one on the phone can help not even the manager. We have been a customer for a long time and this was a gift to my wife for our 26th anniversary. Disappointed @Macys !

@golfr7151 We're sorry to hear we've disappointed you. Could you send us a DM, so we can gather more details and try to help? Please include your name, order number, phone number, billing address, and email address. Thanks. twitter.com/messages/compo…

@Macys second time in a row now that online orders aren’t processed timely resulting in delivery after the expected date. Even paid for expedited shipping this time. Poor shopping experiences the last two times.

@Pinkdiscoball77 ❤️

@Macys Awe thank you 🙏🏻 I love you ❤️

This is my Easter 🐣 Outfit Of The Day! A Medium Light Pink Charter Club Cashmere Sweater, A Size 12 On 34th Gold Skirt and some @michaelkors-us Pink Moccasins. I got them all at @Macys Tacoma. #liketkit #LTKootd #LTKWorkwear #LTKMidsize @shop.ltk liketk.it/64VrI

@coachrfloyd We'd like to look into this for you. Could you please send us a private message with your name, order number, phone number, billing address, and email address? Thank you. twitter.com/messages/compo…

How does @Macys let you put something in your cart during a sale. And then when you go to purchase it, it’s no longer available. But 3 days after the sale, it is suddenly back in stock?

@ArieeMonaee It's always a good time for a new comforter!😏

macys comforters on sale again 😭😂

@rabie_soha73774 Could you please check that you have the latest update installed? If you are still having problems, please provide us with a screenshot of the error, along with which device and operating system you are using — we'd like to pass this along to our team. Thanks!

@monaalattar_ @Macys your app is not working. When you try to shop for shoes and filter by size, the largest size available is 8.

@ebonyskydreamz Could you please check that you have the latest update installed? If you are still having problems, please provide us with a screenshot of the error, along with which device and operating system you are using — we'd like to pass this along to our team. Thanks!

@Macys Or wasn't a specific product I was on the app searching for shoes and needed to filter by size but the filter only allows you to select up to size 8.

@Macys your app is not working. When you try to shop for shoes and filter by size, the largest size available is 8.

@Jeannie08497928 Hi Jeannie! To assist you, could you send us a private message with more details? This will help us better assist you and look into this. twitter.com/messages/compo…

@Macys All I wanted was the beginning account # prior to the last 4 digits so I could add to my bill pay. I am the account holder. If you're not going to print the account # on the bill, I should be able to request the # for payment if my card isn't on me at time of payment.

Just called @Macys to pay my bill by tomorrow due date on Easter and wanted to know my full account # bc it only lists last 4 digits on statement. @macys will not provide my account # to me even though they asked me for all my private info. I just need acct # to pay my bill bc I don't have my card handy. I ordered online w/o it but I can't pay. This fucking store has the worst customer service.

@MrMichaelDBrown @MichaelKors Springing into fashion with this suit! 🥰❤️

The blueprint for spring elegance. Keeping it light, keeping it classic with this Michael Kors suit separates and Luxe Touch dress shirt. Cool tones for the warmer weather. Available @Macys Outfit⬇️ liketk.it/64BTy #MensFashion #michaelkors #macys #MrMichaelBrown

@positive_jetson We want to try to help! Please send us a private message with your name, order number, phone number, billing address, and email address and our team will get back to you. Thanks. twitter.com/messages/compo…

@Macys you left the security tag on my coat for a weeding today I traveled across the country. This is insanely inconvenient now. I’m not ever close to a Macys and have a wedding today fml 🤦‍♂️ won’t go back to Macys

@105newyork Hi, Johanna. We'd like to look into this for you. Could you please send us a DM with your name, phone number, billing address, and email address? Thank you. twitter.com/messages/compo…

@Macys Been with Macy for years never a late payment. Had a emergency and forgot I was a day late. Now I got 150 dollars in late charges. I call Macy's they said they would drop the fees never happen. Love your company. But I may have to close the account after years.

@RobinAJohansen Hi, Robin. We'd like to look into this for you. Could you please send us a DM with your name, order number, phone number, billing address, and email address? Thank you. twitter.com/messages/compo…

Is it normal for @Macys to do an imaginary return instead of canceling an order you couldn’t deliver on? And then return the payment by gift card instead of the Macys credit card you originally drafted the payment from? And I am paying interest from 3/12… #ShameOnMacys