Macy's

@RogelioDaprince We'd like to look into this for you. Could you please send us a DM with your full name, billing/shipping address, phone number, and email address? Thank you. twitter.com/messages/compo…

#FuckMacys #FuckCitibank @Macys 🖕🫵 @Citibank 🖕🫵 Better than average Credit here - 2000 CR Limit & them SOB’s closed my account for inactivity #POSAholes #Dumbfux

@by_amela Thank you for the update, Amela! If you're in need of any further assistance, feel free to reach out to us!

@Macys I'll walk over to the store for the resolution. The staff at Herald Square are ALWAYS the best! I have never had any problems with anyone at Macy's❤️ 🤞

Something terrible happened to me today. My lipstick was switched @Macys 😔 from the @MaisonValentino cosmetics collection.

@hwok123 Flowers are so beautiful! 🌷💕 #MacysFlowerShow

Macy's now has many interesting flowers.

@AngelaMk26 Hi, Angela. We see our team has been working with you in a DM. Please continue working with our team there for further assistance. Thank you! twitter.com/messages/compo…

@Macys I need Help!!!

@savaglad Great pics! 🤩✨

Some snapshots of the incomparable Gaby Moreno and one of my favorite people on this lil planet, @curlybroad , performing songs from @hadestown at @Macys Flower Show 2026 from earlier today! 🥀

@augalnok Hi, Kelz. We're sorry to hear we've disappointed you. Could you send us a DM so we can gather more details and try to help? Please include your name, order number, phone number, billing address, and email address. Thanks. twitter.com/messages/compo…

Dearest @Macys you have the worst customer service I’ve encountered; and I have encountered some doozies. Signed Lost customer filing a fraud claim with Amex

@bpack9381 Our team would like to try to help — can you please send us a DM with your full name, billing address, phone and email. Thank you. twitter.com/messages/compo…

@Macys @KingsPlazaMall I asked the young lady pictured here about the closing time of the Macy’s Store in Kings Plaza. She said she does not know because she does not work at Macy’s, but at @Starbucks P.S. she has a Macy’s name tag in the Macy’s store.

@ptrivolu Hi, Phyllis — our team would like to try to help. Can you please send us a DM with your full name, billing address, phone and email? Thanks. twitter.com/messages/compo…

@Macys REPORT ISSUE: I use the live chat box feature to communicate w/ Macys while using the Macys website. Unfortunately, the chat box keeps assuming anything documented in this user interface is strictly related to fraud regardless. Even if one selects the "something else" option.

@bill_scher Hi, Bill. We'd like to look into this for you. Could you please send us a DM with your name, order number, phone number, billing address, shipping address, and email address? Thanks! twitter.com/messages/compo…

@Macys placed an order for the first time in years on the 28th, was told 3-5 biz days, now shipping says May 10. Pretty poor way to win back customers Macy's... Strayed from Amazon, not again...

@Chasgpt We're sorry to hear you didn't have a better experience with your order. Please send us a DM at the link below and include your billing name, billing address, and order number, so our team can try to take a closer look. Thanks for reaching out! twitter.com/messages/compo…

@Macys very upset at my orders being cancelled today. I spent 10s of thousands at Macys throughout my life! Never again!!!

@sabreSFan08 We'd like to look into this for you. Could you please send us a DM with your name, email, phone number, billing address, and shipping address? Thank you. twitter.com/messages/compo…

Fuck @Macys for cancelling these chair orders

@Al_Pastor619 We'd like to look into this order for you. Could you please send us a DM with your full name, billing and shipping addresses, phone number, and email address? Thank you. twitter.com/messages/compo…

@Macys bought some items from the website and without notice my item was canceled. @Macys is the worst and their website team need to be fired! Orders should be honored, your mistake is not worth me losing out money for several business days

@childmindinst Proud to partner in helping teens feel their best for their big day! 🪩✨

In partnership with @macys, we're giving teens and parents expert-backed tools to navigate prom season. Because prom isn't just about what you wear — it's about how you feel. 🪩🎊

@joansin4acure We'd like to look into this for you. Could you please send us a DM with your name, billing/shipping address, phone number, email address and order number? Thank you. twitter.com/messages/compo…

Received an order from @macys and the inside of the bag stank like week. Someone had a fun time.

@babygirl_DEE We'd like to look into this for you. Could you please send us a DM with your full name, billing and shipping address (if they differ), phone number, and email address? Thank you. twitter.com/messages/compo…

@Macys having a difficult time understanding why reps/customer service leaders are not equipped with the ability to make things right with the customer. The response “wait 7 days for a refund in 2026 is no longer acceptable” order #4744317448

@childmindinst Amazing tips! 👏❤️

The prom countdown has begun. It's one of the most memorable nights of their lives — and a little preparation goes a long way. Use these conversation guides to open the door on everything from finances to safety, so your teen feels supported every step of the way. This guide was created in partnership with @macys, to help parents and teens get prom-ready.

@munchalot25 We see that you are working with our team in a DM — please let us know if you still need assistance with anything else. Thanks!

@Macys still awaiting an update. Customer service?

@AngelaMk26 Hi, Angela. We see you've reached out to our team in a DM. Please continue working with our team there. Thank you!

@Macys I need your Help!!!!

@MARILYNONGRACE We want to try to help regarding your order, Marilyn. Please send us a DM with your full name, billing/shipping address (if they differ), phone, and email, so we can look into this. Thanks. twitter.com/messages/compo…

.@macys @macyshelp Order #4740966678 sent to a 2015 address. I followed your rep’s instructions to wait for delivery to get a refund/reship, but now I'm denied both. As a professional, I’m tired of the gaslighting. Resolve this. #CustomerService #Macys