therealarty

@AmazonHelp I've been trying to give you money by purchasing something for days. 2 chats, 1 phone call, supposedly "escalated" to a "technical" team twice, and same issue. Today, I've been in chat and everyone either keeps transferring me or just "leaving" the chat, on agent 6.

@RogersHelps I've been calling the "technical support" line, and go through the menu for "technical issues" unless there's a completely unlisted number.

@therealarty We sincerely apologise for that! That's certainly not the level of service we expect to provide you with. Did you reach out to our technical support team directly? - Philippe

How is @Rogers support so bad? My data keeps dropping so I called. Attempts: 1: queue full 2: on hold for 2 hrs, agent immediately hang up 3: on hold for 2 hrs, agent says replace SIM (replace SIM at store) 4: queue full 5: agent says to do things I already tried, hangs up