So poor from @CrossCountryUK. This Train from Sheffield to Bristol oversold and unsafe. No seats. People packed in standing in aisles, toilets and vestibules in between carriages. It cannot be safe to travel like this. Plus the tannoy is inaudible. Stood from Sheffield to Birmingham in packed carriage by broken toilet. 1 working toilet for 3 carriages. No staff on show. One passenger nearly passed out and had to get off. Train now going in reverse back to Brum having been stationary 15 mins in a tunnel. No one has any idea what’s going on because we can’t hear announcements. This train is unsafe.

@mrwilldouglas @CrossCountryUK Hi. Trains aren't oversold. Only a percentage of tickets will be for a specific train. The vast majority of people travelling, do so on flexible tickets, which are valid on any service. The UK operates a walk on railway, thus anyone can buy a ticket for any journey at any time.

@inquisitor111 @CrossCountryUK Semantics. Too many passengers, not enough seats.

@mrwilldouglas @CrossCountryUK Yes. That will be the case at times unfortunately.

@inquisitor111 @mrwilldouglas @CrossCountryUK Problem with ticketing then..why not adopt the European model? Ticket =reserved seat

@jeff_106 @mrwilldouglas @CrossCountryUK Unfortunately you can't have that and a walk on railway. Lots of services are standing at busy times, so if you eliminate standing you put lots of people off trains.

@inquisitor111 @jeff_106 @mrwilldouglas @CrossCountryUK Then do away with walk on railways.

@browncharley23 @jeff_106 @mrwilldouglas @CrossCountryUK No chance of that. The railway operates as a walk on railway and always has. That won't change. It would kill ridership stone dead.

@inquisitor111 @jeff_106 @mrwilldouglas @CrossCountryUK Other countries seem to do it so why not the UK?

@browncharley23 @jeff_106 @mrwilldouglas @CrossCountryUK They may on certain types of trains or services, but unlikely on every journey on every train.

@inquisitor111 @jeff_106 @mrwilldouglas @CrossCountryUK Then why can't the UK do the same?

@browncharley23 @jeff_106 @mrwilldouglas @CrossCountryUK Because it operates a walk on railway. Millions of people travel daily because they can travel anywhere and anytime. Changing it would kill ridership and would be impossible to manage or control.

@inquisitor111 @browncharley23 @jeff_106 @mrwilldouglas @CrossCountryUK But you’re claiming other countries operate walk on railways, yet other countries don’t seem to have the problems we have with the rail network. So which is it? It’s disgusting what they get away with. The ticketing is their issue - I should be able to sit on a train.

@sirdanielmeyer @browncharley23 @jeff_106 @mrwilldouglas @CrossCountryUK We didn't. We said the UK does. We have no particular knowledge of how other countries work but they'll differ from country to country and service to service. The Government have long had plans to simply ticketing, but it likely won't be soon, but a walk on railway will remain.